pronl

@wgroenewold

There may be a better solution than whitelisting 127.0.0.1

Please provide me with the URL of the site and I’ll have a short look at it.

@wgroenewold

You are saying:

With the default config …

So you changed the default config by permanently whitelisting the 127.0.0.1 ip address ?
If so, did you make any other specific changes to the iTSec plugin settings to solve this issue ?

@greg-ray

Looks like the Path to Log Files setting is unable to pass validation.

• This reply was modified 8 years, 1 month ago by pronl.

@boldt

We were looking for errors in the error_log similar to:

WordPress database error MySQL server has gone away for query UPDATE wp_options SET option_value = ‘a:1330:{…}’ WHERE option_name = ‘itsec_local_file_list’;

WordPress database error MySQL server has gone away for query INSERT INTO wp_itsec_log (log_type, log_priority, log_function, log_date, log_date_gmt, log_host, log_username, log_user, log_url, log_referrer, log_data) VALUES (‘file_change’, ‘8’, ‘File Changes Detected’, ‘2015-06-06 14:01:38’, ‘2015-06-06 12:01:38’, ”, ”, ‘0’, ”, ”, ‘a:4:{s:5:\”added\”;a:1330:{…}s:7:\”removed\”;a:0:{}s:7:\”changed\”;a:0:{}s:6:\”memory\”;s:4:\”2.13\”;}’);

I think it is safe to ignore .gif files.
However .pdf files probably not.

@stevewest15

Is your server where WordPress is hosted Windows based (instead of linux) ?

• This reply was modified 8 years, 1 month ago by pronl.

@boldt

Contact your hosting provider and ask them how to check the content of the web server
error_log.

@boldt

Removing and reinstalling the plugin will probably not help.

Have you checked your web server error_log for any errors ?

• This reply was modified 8 years, 1 month ago by pronl.