Tigran Nazaryan

A minor correction to my answer: in the free version, caching is enabled for all pages, not only 6, as caching is being done locally on a user’s website.

Dear @website-rob

Hi. My name is Tigran and I am the CEO at 10Web. We are really very sorry that you had such an experience with the plugin. Thank you for sharing your feedback. It is very important for us as the plugin is new in the market and we need to find out all issues that plugin users may face and fix them to make our product better.

Regarding the restrictions of the free version to optimization of 6 pages.

10Web Booster optimizes webpages on our servers, but does not host them there. Literally our servers load webpages of a website, one by one, analyze the loading process of each page and identify optimization opportunities per each page. Caching, JS delay, Critical CSS generation and other optimization techniques are applied with different optimizations per each page, depending on what scripts and styles there are. The same for images: each image is uploaded to image optimization server, a script is being run there, and the resulting optimized image is returned back to a website. All these optimizations cost computational and network resources to us. It is fair that we made the free version limited to 6 pages only. Optimization of 6 pages is enough for 95% of all plugin users. Those needing more optimization may upgrade to the premium version of the plugin.

Requirement of signup for connecting and optimizing websites.

Our apologies. As the section in the plugin description is called Installation, we added only installation requirements. We will add sign up instructions to that section as well for your convenience.

The feasibility of 90+ PageSpeed score.

10Web Booster plugin optimizes webpages so that they get 90+ PageSpeed score both on mobile and desktop devices. 90+ can be achieved for almost all webpages, only with few exceptions. While hosting performance definitely affects the PageSpeed of webpages, whether they achieve 90+ or not depends much more on frontend optimization techniques, not backend performance. That is why it is possible to achieve 90+ with almost any hosting, and migration of a website to 10Web hosting is not a requirement to get 90+. You may verify this by running Google PageSpeed Insights and checking the PageSpeed score of websites optimized by 10Web Booster. You may check with websites hosted on different hosting providers (including shared hosting) and confirm that 90+ is feasible.

Again, apologies for the experience you had. Please let us know whether you had any chance to use the plugin and if you had any issue. We are happy to provide any help needed. I hope my answers above will satisfy you. We also kindly ask you to reconsider your review taking into account that you have had no issues with 10Web Booster.

hi @g-manucharyan ,

it seems you disabled the plugin on your site.

Can you please enable it and give a link to the Instagram Feed in test page with error?

hi @cirowordpress,

it seems that there is a new bug in Instagram. Is your Instagram’s language other than English? If so, it might happen than when you click authorize button and try to connect the plugin to your Instagram account, it fails.

Authorize login error
If so please try to change your Instagram Language to English and connect the plugin.
Did this resolve the problem ?

hi @alex-harris ,

do you have this error on frontend ?
if so can you give the URL of the page ?

Otherwise, what request is being made to Instagram API so that this error appears?

hi @martejohansen
it seems that there is a new bug in Instagram. Is your Instagram’s language other than English? If so, it might happen than when you click authorize button and try to connect the plugin to your Instagram account, it fails.

Authorize login error

If so please try to change your Instagram Language to English and connect the plugin.
Did this resolve the problem ?

hi @mediosordo
we released the update a month ago, see version 1.3.13 changelog

hi @dinonid ,

this error message is from Facebook Graph API response. It seems that you have just updated the plugin without Facebook login. Missing user_id is the ID of your Instagram business page.

More technical info here
request is something like this

https://graph.facebook.com/ig_hashtag_search/?user_id=&q=myhashtag&access_token=

response is

/**/ jQuery112405835232829560044_1549350226119({
   "error": {
      "message": "(#100) The parameter user_id is required.",
      "type": "OAuthException",
      "code": 100,
      "fbtrace_id": "D/pqMCTVLLN"
   }
});

Note that access token is also missing because you have not obtained it via login.
The solution is logging in using Facebook.
Please follow the instructions here to setup hashtag feed.

hi @gnfb ,

yes you can do it using conditional filters. You can hide any specific image using a filter. However this is premium feature, and it is not appropriate to discuss premium features in this forum.

Please check the docs and demo. Click to “admin demo” link to add conditional filters in feed settings. Also feel free to inquire 10Web using this form if you need any further help.

Hi @bobcatou,

Yes it requires. Facebook API for businesses is the only way to get hashtag media.
Feel free to ask our support team if you need any help with it. Or you may find docs here

@rjriso ,

sorry to hear that. It’s quite disappointing.
We will try to find the error you mentioned above in the thread and will fix it soon. Most of the other bugs are fixed and the update will be released today.

hi @kraver74 ,

thanks for noting this bug. There is JS error in the plugin. We will release the fix today.

hi @rjriso, @kraver74

can you please provide us with links to pages where Instagram Feed is broken ?

hi @anssilepikko ,

you are right. Images disappear after 24 hours because this is how Facebook API works. See more here.

hi @ximereds , @tadrala

most probably images are not displayed in hashtag feed because they are quite old.
See more in this thread.