ProfileGrid Support

Hello @mhenson,

You can change the profile template for user profiles from ProfileGrid >> Global Settings >> Profile Templates” in the dashboard.

The plugin also allows you to select a profile template based on the group. You can assign a specific profile template to a group for its members using the “Profile Template for Group” option under “ProfileGrid >> Groups >> Group Options >> Basics” in the dashboard. This enables you to apply a custom layout to the profiles of all users in that group. If a user belongs to multiple groups, their profile template will be determined by their primary group.

Please ensure that you have configured this correctly. If the issue still persists, please get in touch with us here.

Hello @admai,

You can manually update the plugin on your site by first downloading the extension’s ZIP file to your computer. Once downloaded, install the ZIP file as a new plugin on your site. Before doing this, make sure to delete the previous version of the extension from the Plugins list in your Dashboard. You can refer to the following steps to download the extensions from your account on our site:

1. Log in to your account on ProfileGrid website.
2. Click on the ‘View Details and Download’ link.
3. On the next page, you should see all the extensions available with your purchase.
4. Download and install them.

I hope this helps, let us if you still face any issues.

Hello @rudiexp,

ProfileGrid uses the default WordPress user meta data to store user information. You can map the form field’s meta key with ProfileGrid’s group field, so when you edit the form field value, the corresponding ProfileGrid profile field with the same meta key will automatically update. You can map the group field using the option “user_meta Key” in field settings.

I hope this helps, let us if you still face any issues.

Marking the topic as resolved. Please reply back if you still need our help.

Hi?@svenrop,

You can use the below CSS code. You can apply this from “Appearance >> Customize >> Additional CSS” in dashboard.

.pg-user-activity-content .pg-user-activity-header a {
        color: #ff0000;
}

/*Box Border  Color */

.pg-user-activities {
    box-shadow: none;
    border: 1px solid #efefef;
}

I hope this helps, let us know if you have any other questions. 

Hello @wittmanntw,

The conditional content show Shortcode does not parse the shortcode as of now, you may only put the content in between to display in condition.

We have noted this requirement and forwarded it to our team for possible improvement in future updates.

Hi @blueyonder,

Thank you for writing to us.

Enabling bbPress Integration from the Global Settings will add three new options to each ProfileGrid Group. You can check out these options by clicking on the ‘Settings’ link on any ProfileGrid Group. These three new options are:-

Enable Forums Tab: Adds a ‘Forums’ tab to each ProfileGrid Profile that is a member of that Group.
Member Can Create New Topics: Any member of the Group can create new bbPress Forum Topics.
Member Can Create New Replies: Any member of the Group can create new Replies for bbPress Topics.

To enable the above settings, Go to Specific Group’s settings.

1) Login to your website and click on ProfileGrid Menu
2) All the groups will appear
3) Click on settings >>> Scroll down and enable the option via the toggle button.

For more details on ProfileGrid-bbPress Integration, please visit https://profilegrid.co/free-bbpress-user-profiles-forum-topics-replies-subscriptions/.

If a user is a member of multiple groups, then the priority will be of the first Group’s bbPress settings joined by the user. So, if the forum tab setting is enabled for the first Group the user joined, then the forum tab will display on the user’s profile.

Let us know if you have any other questions.

Hello @netlover2015,

Thank you for your inquiry and for considering our plugin for your site focused on disability research. We understand the importance of accessibility and are committed to providing products that are inclusive for all users.

Regarding your question, we have not yet tested the plugin across these platforms to ensure compatibility with screen readers such as JAWS, NVDA, Apple VoiceOver, and Google Talkback. However, you are welcome to try it, and please let us know if you encounter any issues. We continue to make improvements based on user feedback.

Let us know if you have any other questions.

Hello @pedrodk,

You can add users to a group in bulk using the export and import features of the plugin. First, export the users to a CSV, then import the users in a group by updating the existing users on the site.

For more details on this feature, please visit the link: https://profilegrid.co/document/tools

Let us know if you have any other questions.

Hello @svenro,

Currently, the feature to set up the max size for photos?is unavailable. We’ve noted your request and forwarded it to our team for possible inclusion in future updates.

Let us know if you have any other questions.

Hello @beat1963,

Thank you for reaching out! To assist you better, could you kindly confirm the following details from your site?

Elementor Plugin Version – You can find this by going to your WordPress Dashboard > Plugins > Installed Plugins, and checking the version next to Elementor.

PHP Version – You can find this under WordPress Dashboard > Tools > Site Health > Info tab, where the PHP version will be listed under the “Server” section.

Plugin and Extension Version(s)?– Please provide ProfileGrid and Elementor Content Restriction extension version numbers as well, which can also be found in the “Plugins” section.

Once we have this information, we can investigate further and provide the most accurate solution.

Hello @rolandkingo,

You can hide the wp-admin URL access by disabling the option ‘Allow Dashboard Login Page Access to Guests’ and configuring the ‘Login Page’ option under ‘ProfileGrid >> Global Settings >> General’ in the dashboard.

I hope this helps, let us know if you have any other questions.

Hello @rudiexp

Please refer to the following steps to change the settings of a field :

1) Login to the WordPress dashboard and go to the “ProfileGrid >> Groups” menu.

2) All Groups will be listed here , then go to the “Group Registration Form” for a group.

3) Next you will see the list of fields for that group. You can edit, delete or add fields from here.

4) To add the text, configure the option “‘Paragraph Text” in paragraph field settings.

Please let us know if you require any further assistance.

Hello @rudiexp,

The Paragraph field is a read-only field that can be used to display formatted content inside the registration form, but it will not appear on the profile after login. To display this field on the form, please ensure that you have configured the ‘Paragraph Text’ option in the field settings.

Please note that read-only fields do not appear on registration forms or edit profile pages. Only administrators can change the value of this field for users from the dashboard, and it will be displayed on the profile page.

I hope this helps, let us know if you have any other questions

Hello @h3webelements,

Your requirement is not clear. Could you please elaborate so we can explore possible inclusion?