problematichild

Hi @aweissinpsyde

I just rechecked the orders that came through using PayPal as a payment gateway and the error is no longer there. I haven’t made any conflict tests yet so I’m not sure what is the main cause.

To wrap up this issue, I just would like to ask how can we prevent this from happening again?

Best Regards

Hi @ihereira

Thanks for your quick response. Please see the woocommerce log for October 10, 2022 the day the order was supposed to get through. I can’t find anything else just this.

2022-10-10T04:50:48+00:00 CRITICAL Uncaught TypeError: in_array(): Argument #2 ($haystack) must be of type array, null given in /nas/content/live/houseofmouth/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php:1239
Stack trace:
#0 /nas/content/live/houseofmouth/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php(1239): in_array('42138', NULL)
#1 /nas/content/live/houseofmouth/wp-content/plugins/mailchimp-for-woocommerce/includes/processes/class-mailchimp-woocommerce-single-order.php(333): MailChimp_WooCommerce_MailChimpApi->updateStoreOrder('612dc0fb1cf89', Object(MailChimp_WooCommerce_Order), false)
#2 /nas/content/live/houseofmouth/wp-content/plugins/mailchimp-for-woocommerce/includes/processes/class-mailchimp-woocommerce-single-order.php(78): MailChimp_WooCommerce_Single_Order->process()
#3 /nas/content/live/houseofmouth/wp-content/plugins/mailchimp-for-woocommerce/includes/class-mailchimp-woocommerce-service.php(1170): MailChimp_WooCommerce_Single_Order->handle()
#4 /nas/content/live/houseofmouth/wp-includes/class-wp-hook.php(307): MailChimp_Service->mailchimp_process_single_job(28671)
#5 /nas/content/live/houseofmouth/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters('', Array)
#6 /nas/content/live/houseofmouth/wp-includes/plugin.php(524): WP_Hook->do_action(Array)
#7 /nas/content/live/houseofmouth/wp-content/plugins/mailchimp-for-woocommerce/includes/vendor/action-scheduler/classes/actions/ActionScheduler_Action.php(22): do_action_ref_array('MailChimp_WooCo...', Array)
#8 /nas/content/live/houseofmouth/wp-content/plugins/mailchimp-for-woocommerce/includes/vendor/action-scheduler/classes/abstracts/ActionScheduler_Abstract_QueueRunner.php(65): ActionScheduler_Action->execute()
#9 /nas/content/live/houseofmouth/wp-content/plugins/mailchimp-for-woocommerce/includes/vendor/action-scheduler/classes/ActionScheduler_QueueRunner.php(162): ActionScheduler_Abstract_QueueRunner->process_action(254107, 'WP Cron')
#10 /nas/content/live/houseofmouth/wp-content/plugins/mailchimp-for-woocommerce/includes/vendor/action-scheduler/classes/ActionScheduler_QueueRunner.php(132): ActionScheduler_QueueRunner->do_batch(25, 'WP Cron')
#11 /nas/content/live/houseofmouth/wp-includes/class-wp-hook.php(307): ActionScheduler_QueueRunner->run('WP Cron')
#12 /nas/content/live/houseofmouth/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters('', Array)
#13 /nas/content/live/houseofmouth/wp-includes/plugin.php(524): WP_Hook->do_action(Array)
#14 /nas/content/live/houseofmouth/wp-cron.php(138): do_action_ref_array('action_schedule...', Array)
#15 {main}
  thrown in /nas/content/live/houseofmouth/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php on line 1239

2022-10-10T14:57:38+00:00 CRITICAL Uncaught ValueError: Path cannot be empty in /nas/content/live/houseofmouth/wp-content/themes/thom/modules/team-query.php:33
Stack trace:
#0 /nas/content/live/houseofmouth/wp-content/themes/thom/lib/shortcodes.php(31): include()
#1 /nas/content/live/houseofmouth/wp-includes/shortcodes.php(356): {closure}(Array, '', 'ff_module')
#2 [internal function]: do_shortcode_tag(Array)
#3 /nas/content/live/houseofmouth/wp-includes/shortcodes.php(228): preg_replace_callback('/\\[(\\[?)(ff_mod...', 'do_shortcode_ta...', '[ff_module file...')
#4 /nas/content/live/houseofmouth/wp-content/plugins/elementor/includes/widgets/shortcode.php(130): do_shortcode('[ff_module file...')
#5 /nas/content/live/houseofmouth/wp-content/plugins/elementor/includes/base/controls-stack.php(2249): Elementor\Widget_Shortcode->render()
#6 /nas/content/live/houseofmouth/wp-content/plugins/elementor/includes/base/widget-base.php(609): Elementor\Controls_Stack->render_by_mode()
#7 /nas/content/live/houseofmouth/wp-content/plugins/elementor/core/base/document.php(292): Elementor\Widget_Base->render_content()
#8 /nas/content/live/houseofmouth/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(455): Elementor\Core\Base\Document->render_element(Array)
#9 /nas/content/live/houseofmouth/wp-content/plugins/elementor/includes/managers/widgets.php(426): ElementorPro\Modules\ThemeBuilder\Documents\Theme_Document->render_element(Array)
#10 [internal function]: Elementor\Widgets_Manager->ajax_render_widget(Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#11 /nas/content/live/houseofmouth/wp-content/plugins/elementor/core/common/modules/ajax/module.php(171): call_user_func(Array, Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#12 /nas/content/live/houseofmouth/wp-includes/class-wp-hook.php(307): Elementor\Core\Common\Modules\Ajax\Module->handle_ajax_request('')
#13 /nas/content/live/houseofmouth/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters('', Array)
#14 /nas/content/live/houseofmouth/wp-includes/plugin.php(476): WP_Hook->do_action(Array)
#15 /nas/content/live/houseofmouth/wp-admin/admin-ajax.php(187): do_action('wp_ajax_element...')
#16 {main}
  thrown in /nas/content/live/houseofmouth/wp-content/themes/thom/modules/team-query.php on line 33

2022-10-10T14:58:16+00:00 CRITICAL Uncaught ValueError: Path cannot be empty in /nas/content/live/houseofmouth/wp-content/themes/thom/modules/team-query.php:33
Stack trace:
#0 /nas/content/live/houseofmouth/wp-content/themes/thom/lib/shortcodes.php(31): include()
#1 /nas/content/live/houseofmouth/wp-includes/shortcodes.php(356): {closure}(Array, '', 'ff_module')
#2 [internal function]: do_shortcode_tag(Array)
#3 /nas/content/live/houseofmouth/wp-includes/shortcodes.php(228): preg_replace_callback('/\\[(\\[?)(ff_mod...', 'do_shortcode_ta...', '[ff_module file...')
#4 /nas/content/live/houseofmouth/wp-content/plugins/elementor/includes/widgets/shortcode.php(130): do_shortcode('[ff_module file...')
#5 /nas/content/live/houseofmouth/wp-content/plugins/elementor/includes/base/controls-stack.php(2249): Elementor\Widget_Shortcode->render()
#6 /nas/content/live/houseofmouth/wp-content/plugins/elementor/includes/base/widget-base.php(609): Elementor\Controls_Stack->render_by_mode()
#7 /nas/content/live/houseofmouth/wp-content/plugins/elementor/core/base/document.php(292): Elementor\Widget_Base->render_content()
#8 /nas/content/live/houseofmouth/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php(455): Elementor\Core\Base\Document->render_element(Array)
#9 /nas/content/live/houseofmouth/wp-content/plugins/elementor/includes/managers/widgets.php(426): ElementorPro\Modules\ThemeBuilder\Documents\Theme_Document->render_element(Array)
#10 [internal function]: Elementor\Widgets_Manager->ajax_render_widget(Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#11 /nas/content/live/houseofmouth/wp-content/plugins/elementor/core/common/modules/ajax/module.php(171): call_user_func(Array, Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#12 /nas/content/live/houseofmouth/wp-includes/class-wp-hook.php(307): Elementor\Core\Common\Modules\Ajax\Module->handle_ajax_request('')
#13 /nas/content/live/houseofmouth/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters('', Array)
#14 /nas/content/live/houseofmouth/wp-includes/plugin.php(476): WP_Hook->do_action(Array)
#15 /nas/content/live/houseofmouth/wp-admin/admin-ajax.php(187): do_action('wp_ajax_element...')
#16 {main}
  thrown in /nas/content/live/houseofmouth/wp-content/themes/thom/modules/team-query.php on line 33

Hi @ihereira

Please see the site’s System Status below. Thank you.

### WordPress Environment ###

WordPress address (URL): https://www.thehouseofmouth.com.au
Site address (URL): https://www.thehouseofmouth.com.au
WC Version: 7.0.0
REST API Version: ? 7.0.0
WC Blocks Version: ? 8.5.1
Action Scheduler Version: ? 3.5.2
Log Directory Writable: ?
WP Version: 6.0.3
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_AU
External object cache: ?

### Server Environment ###

Server Info: nginx
PHP Version: 8.0.20
PHP Post Max Size: 100 MB
PHP Time Limit: 43300
PHP Max Input Vars: 10000
cURL Version: 7.58.0
OpenSSL/1.1.1

SUHOSIN Installed: –
MySQL Version: 5.7.39-42-log
Max Upload Size: 50 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 7.0.0
WC Database Prefix: wp_
Total Database Size: 609.09MB
Database Data Size: 370.81MB
Database Index Size: 238.28MB
wp_woocommerce_sessions: Data: 3.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 5.52MB + Index: 2.52MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 61.58MB + Index: 29.09MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.14MB + Index: 0.16MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cerber_acl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cerber_blocks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cerber_countries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cerber_lab: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cerber_lab_ip: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cerber_lab_net: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cerber_log: Data: 2.52MB + Index: 0.81MB + Engine InnoDB
cerber_qmem: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cerber_traffic: Data: 3.52MB + Index: 0.16MB + Engine InnoDB
wp_actionscheduler_actions: Data: 10.02MB + Index: 14.52MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 6.17MB + Index: 6.75MB + Engine InnoDB
wp_addonlibrary_addons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_addonlibrary_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ays_sccp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ays_sccp_block_content: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ays_sccp_block_subscribe: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ays_sccp_reports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ays_sccp_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cerber_files: Data: 21.59MB + Index: 0.00MB + Engine InnoDB
wp_cerber_sets: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_cerber_uss: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 1.52MB + Index: 1.88MB + Engine InnoDB
wp_comments: Data: 19.55MB + Index: 15.09MB + Engine InnoDB
wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
wp_e_notes_users_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gf_addon_feed: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gf_entry: Data: 1.52MB + Index: 0.20MB + Engine InnoDB
wp_gf_entry_meta: Data: 2.52MB + Index: 3.48MB + Engine InnoDB
wp_gf_entry_notes: Data: 1.52MB + Index: 0.20MB + Engine InnoDB
wp_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gf_form_meta: Data: 0.27MB + Index: 0.00MB + Engine InnoDB
wp_gf_form_revisions: Data: 0.30MB + Index: 0.03MB + Engine InnoDB
wp_gf_form_view: Data: 0.20MB + Index: 0.17MB + Engine InnoDB
wp_gf_rest_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_grp_google_place: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_grp_google_review: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_jet_post_types: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_jet_taxonomies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 1.28MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 4.44MB + Index: 0.33MB + Engine InnoDB
wp_pmxe_exports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_google_cats: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_postmeta: Data: 142.67MB + Index: 116.41MB + Engine InnoDB
wp_posts: Data: 11.52MB + Index: 7.06MB + Engine InnoDB
wp_redirection_404: Data: 0.23MB + Index: 0.08MB + Engine InnoDB
wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_redirection_items: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
wp_redirection_logs: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wp_relevanssi: Data: 1.52MB + Index: 1.08MB + Engine InnoDB
wp_relevanssi_log: Data: 4.52MB + Index: 3.52MB + Engine InnoDB
wp_relevanssi_stopwords: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_social_users: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.27MB + Index: 0.28MB + Engine InnoDB
wp_terms: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.36MB + Index: 0.30MB + Engine InnoDB
wp_term_taxonomy: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
wp_usermeta: Data: 11.52MB + Index: 13.03MB + Engine InnoDB
wp_users: Data: 1.52MB + Index: 0.45MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 1.52MB + Index: 1.84MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.19MB + Index: 0.23MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 3.52MB + Index: 6.06MB + Engine InnoDB
wp_wc_order_stats: Data: 2.52MB + Index: 2.33MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 1.52MB + Index: 0.86MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.09MB + Index: 0.08MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.30MB + Index: 0.58MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_zapier_history: Data: 0.27MB + Index: 0.00MB + Engine InnoDB
wp_wdr_order_discounts: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_wdr_order_item_discounts: Data: 0.25MB + Index: 0.00MB + Engine InnoDB
wp_wdr_rules: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wpie_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpml_mails: Data: 24.52MB + Index: 0.00MB + Engine InnoDB
wp_yith_wapo_addons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wapo_blocks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wapo_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wapo_types: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wccl_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_indexable: Data: 7.52MB + Index: 5.91MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.31MB + Index: 0.47MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.13MB + Index: 0.16MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.44MB + Index: 0.41MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

acf: 5
acf-field: 239
acf-field-group: 17
attachment: 4473
customize_changeset: 1
cwginstocknotifier: 125
elementor_library: 72
faq-item: 5
hmc_question: 29
locations: 99
nav_menu_item: 242
oembed_cache: 7
page: 40
post: 52
product: 867
product_variation: 1421
revision: 141
service: 5
shop_coupon: 44
shop_order: 16875
shop_order_refund: 231
shop_quote: 47
team: 11
treatments: 3
wcpd: 958

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (49) ###

ACF Content Analysis for Yoast SEO: by Thomas Kr?ftner
ViktorFroberg
marol87
pekz0r
angrycreative
Team Yoast – 3.0.1

Advanced Custom Fields PRO: by WP Engine – 6.0.3
Afterpay Gateway for WooCommerce: by Afterpay – 3.4.4
Autoptimize: by Frank Goossens (futtta) – 3.1.3
Autoship Cloud powered by QPilot: by Patterns In the Cloud LLC – 2.3.6
Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: by codewoogeek – 3.0
Categories Images: by Muhammad El Zahlan – 3.0.1
Custom Post Type UI: by WebDevStudios – 1.13.1
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5
Elementor Pro: by Elementor.com – 3.8.0
Elementor: by Elementor.com – 3.8.0
Essential Addons for Elementor: by WPDeveloper – 5.4.1
Five by Five Reviews Schema: by  – 1.0.2
Five by Five Elementor Extensions: by Five by Five – 1.2.0
Five by Five Form Steps: by Five by Five – 1.0
Five by Five Media Boxes: by Five by Five – 4.0
Google Reviews Business: by RichPlugins  – 1.4
Gravity Forms: by Gravity Forms – 2.6.7
Gravity Forms Mailchimp Add-On: by Gravity Forms – 5.1
JetEngine: by Crocoblock – 3.0.5
Juicer: by saas.group LLC – 1.10
Mailchimp for WooCommerce: by Mailchimp – 2.7.6
Nextend Social Login: by Nextendweb – 3.1.6
Post Types Order: by Nsp Code – 1.9.9.1
Redirection: by John Godley – 5.3.4
Relevanssi Live Ajax Search: by Mikko Saari – 2.1
Relevanssi: by Mikko Saari – 4.17.1
Secure Copy Content Protection: by Copy Content Protection Team – 3.3.6
String Locator: by InstaWP – 2.6.0
Unlimited Elements for Elementor: by Unlimited Elements – 1.5.34
CTX Feed Pro: by WebAppick Author – 5.4.4
Woo Discount Rules PRO 2.0: by Flycart – 2.4.5
Woo Discount Rules: by Flycart – 2.4.5
WooCommerce Stripe Gateway: by WooCommerce – 6.9.0
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.15
WooCommerce Multi Currency Premium: by VillaTheme – 2.1.9.4
StarShipIT Services: by StarShipIT – 3.0.0
WooCommerce Zapier: by OM4 Software – 2.3.1
WooCommerce: by Automattic – 7.0.0
Yoast SEO: by Team Yoast – 19.9
WP Cerber Security, Anti-spam & Malware Scan: by Cerber Tech Inc. – 9.1
WP Crontrol: by John Blackbourn & crontributors – 1.14.0
WP Import Export Lite: by VJInfotech – 3.9.24
Smush: by WPMU DEV – 3.12.3
Sequential Order Numbers for WooCommerce: by WebToffee – 1.4.8
YITH WooCommerce Product Add-ons & Extra Options: by YITH – 2.15.0
Yotpo Social Reviews for Woocommerce: by Yotpo – 1.1.8
Zapier for WordPress: by Zapier – 1.0.4
Zip - WooCommerce: by Zip – 2.3.16

### Inactive Plugins (4) ###

Post Order By Category: by Atanas Yonkov – 1.05
Reorder Posts: by Ryan Hellyer
Ronald Huereca
Scott Basgaard – 2.5.3

Woocommerce Product Disclaimer: by wpexperts.io – 2.6.1
WooCommerce Subscriptions: by WooCommerce – 3.0.13 (update to version 4.6.0 is available)

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
object-cache.php: Memcached Redux

### Must Use Plugins (8) ###

Elementor Safe Mode: by Elementor.com – 1.0.0
FF Plugin Disabler: by Five by Five – 1.0
FF SSO: by Five by Five – 1.0
Force Strong Passwords - WPE Edition: by Jason Cosper – 1.8.0
WP Engine Cache Plugin: by WP Engine – 1.1.0
WP Engine Seamless Login Plugin: by WP Engine – 1.6.0
WP Engine Security Auditor: by wpengine – 1.0.10
WP Engine System: by WP Engine – 5.0.1

### Settings ###

API Enabled: ?
Force SSL: –
Currency: AUD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)
woosb (woosb)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #4374 - /products/
Cart: #654 - /cart/
Checkout: #655 - /checkout/
My account: #656 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: The House Of Mouth
Version: 4.0.2
Author URL: https://www.fivebyfive.com.au/
Child Theme: ?
Parent Theme Name: Genesis
Parent Theme Version: 3.4.0
Parent Theme Author URL: https://www.studiopress.com/
WooCommerce Support: ?

### Templates ###

Overrides: thom/woocommerce/cart/mini-cart.php version 3.7.0 is out of date. The core version is 5.2.0
thom/woocommerce/single-product-reviews.php version - is out of date. The core version is 4.3.0

Outdated Templates: ?
					
					
						Learn how to update

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ? Next scheduled: 2022-10-31 23:26:07 +10:00
Options: ?
Notes: 103
Onboarding: completed

### Action Scheduler ###

Canceled: 28
Oldest: 2022-10-01 02:25:22 +0000
Newest: 2022-10-31 00:50:07 +0000

Complete: 28,263
Oldest: 2022-09-30 23:21:52 +0000
Newest: 2022-10-31 23:18:13 +0000

Failed: 13
Oldest: 2021-10-23 01:42:03 +0000
Newest: 2022-10-10 04:50:45 +0000

Pending: 4
Oldest: 2022-10-31 23:23:13 +0000
Newest: 2022-11-01 17:11:47 +0000

### WooCommerce Zapier ###

Database Version: ? 14
Detailed Logging Enabled: No
Legacy Mode Disabled: ? Yes
SSL: ? Yes
REST API Authentication Key(s): ? 0
Task History Record Count: ? 1633
Webhook #1: WooCommerce Zapier
- Status: active
- Trigger: customer.created
- Delivery Count: 1633

### Status report information ###

Generated at: 2022-11-01 09:22:26 +10:00

• This reply was modified 2 years, 4 months ago by problematichild.

Hi,

Thanks for your response. I figured out the plugin that caused the issue. The JetCompareWishlist For Elementor Plugin by Crocoblock had a conflict with the WooCommerce Affiliate Plugin – Coupon Affiliates. I’m not quite sure on how we should approach this as we need both of the plugins on our site. Is it possible for you to take a quick look into this? I will also try to contact the support for the said plugin. I just wanna take inputs from both plugin support to figure out how to fix this.

Thank you.

Hi @femiyb , I submitted the status report along with the paypal payments log. Hoping for a quick response. Thank you.

Ohh, I missed that. You have a keen eye for details! I’ll try to update it now. Thank you so much for your help. I really appreciate it.

These are the searches that I tried
14% – shows on top https://prnt.sc/NrGy4IaJ4dG6
philips 14% – not showing on live results https://prnt.sc/aV2avH-ruT43
philips zoom 14% – shows on top https://prnt.sc/ARkaCyrbFjpT

when I tried to search other products like philips 16%, it is showing on top https://prnt.sc/e2g6UVzPiMXl unlike 14%

This the result when I tried to debug the product https://prnt.sc/r0BusGB58ESU the title includes the % sybmol

Hi @msaari I added the filters on the theme functions.php, rebuilt the index and cleared all the cache. However, the product won’t still display on top. It’s the only product with 14% on the title so we are hoping this would display first and if not first at least it should show on the live search dropdown. Is there any other things we can do about it?

@margaretwporg here is the system status

### WordPress Environment ###

WordPress address (URL): https://www.thehouseofmouth.com.au
Site address (URL): https://www.thehouseofmouth.com.au
WC Version: 6.5.1
REST API Version: ? 6.5.1
WC Blocks Version: ? 7.4.3
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: ? 5.9.3 - There is a newer version of WordPress available (6.0)
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_AU
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 8.0.17
PHP Post Max Size: 100 MB
PHP Time Limit: 3600
PHP Max Input Vars: 10000
cURL Version: 7.74.0
OpenSSL/1.1.1n

SUHOSIN Installed: –
MySQL Version: 5.7.37-40-log
Max Upload Size: 50 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.5.1
WC Database Prefix: wp_
Total Database Size: 413.55MB
Database Data Size: 275.40MB
Database Index Size: 138.15MB
wp_woocommerce_sessions: Data: 3.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 2.52MB + Index: 1.52MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 15.55MB + Index: 12.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cerber_acl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cerber_blocks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cerber_countries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cerber_lab: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cerber_lab_ip: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cerber_lab_net: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cerber_log: Data: 2.52MB + Index: 0.81MB + Engine InnoDB
cerber_qmem: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cerber_traffic: Data: 6.52MB + Index: 0.28MB + Engine InnoDB
wp_actionscheduler_actions: Data: 9.02MB + Index: 11.02MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 6.02MB + Index: 5.03MB + Engine InnoDB
wp_addonlibrary_addons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_addonlibrary_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cerber_files: Data: 21.59MB + Index: 0.00MB + Engine InnoDB
wp_cerber_sets: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_cerber_uss: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.39MB + Index: 0.42MB + Engine InnoDB
wp_comments: Data: 10.52MB + Index: 10.09MB + Engine InnoDB
wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
wp_e_notes_users_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gf_addon_feed: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gf_entry: Data: 0.50MB + Index: 0.13MB + Engine InnoDB
wp_gf_entry_meta: Data: 1.52MB + Index: 2.05MB + Engine InnoDB
wp_gf_entry_notes: Data: 0.36MB + Index: 0.14MB + Engine InnoDB
wp_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gf_form_meta: Data: 0.25MB + Index: 0.00MB + Engine InnoDB
wp_gf_form_revisions: Data: 0.30MB + Index: 0.03MB + Engine InnoDB
wp_gf_form_view: Data: 0.14MB + Index: 0.13MB + Engine InnoDB
wp_gf_rest_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_grp_google_place: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_grp_google_review: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 1.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 16.23MB + Index: 1.73MB + Engine InnoDB
wp_pmxe_exports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_google_cats: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_postmeta: Data: 88.58MB + Index: 70.20MB + Engine InnoDB
wp_posts: Data: 7.36MB + Index: 3.70MB + Engine InnoDB
wp_redirection_404: Data: 0.23MB + Index: 0.13MB + Engine InnoDB
wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_redirection_items: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
wp_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_relevanssi: Data: 1.52MB + Index: 1.27MB + Engine InnoDB
wp_relevanssi_log: Data: 0.27MB + Index: 0.22MB + Engine InnoDB
wp_relevanssi_stopwords: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_social_users: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.25MB + Index: 0.25MB + Engine InnoDB
wp_terms: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.38MB + Index: 0.28MB + Engine InnoDB
wp_term_taxonomy: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
wp_usermeta: Data: 7.52MB + Index: 7.03MB + Engine InnoDB
wp_users: Data: 0.31MB + Index: 0.28MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 1.52MB + Index: 0.42MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.11MB + Index: 0.13MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 1.52MB + Index: 1.05MB + Engine InnoDB
wp_wc_order_stats: Data: 1.52MB + Index: 0.61MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.45MB + Index: 0.34MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.28MB + Index: 0.53MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_zapier_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wdr_order_discounts: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_wdr_order_item_discounts: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpml_mails: Data: 53.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wapo_addons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wapo_blocks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wapo_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wapo_types: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wccl_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_indexable: Data: 5.52MB + Index: 3.50MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.33MB + Index: 0.44MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.13MB + Index: 0.16MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.31MB + Index: 0.34MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

acf: 5
acf-field: 234
acf-field-group: 16
attachment: 3851
cwginstocknotifier: 79
elementor_library: 67
faq-item: 5
hmc_question: 29
locations: 99
nav_menu_item: 245
oembed_cache: 5
page: 37
post: 35
product: 814
product_variation: 1339
revision: 100
shop_coupon: 35
shop_order: 8836
shop_order_refund: 99
shop_quote: 30
team: 9

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (43) ###

Gravity Forms: by Gravity Forms – 2.6.3
ACF Content Analysis for Yoast SEO: by Thomas Kr?ftner
ViktorFroberg
marol87
pekz0r
angrycreative
Team Yoast – 3.0.1

Advanced Custom Fields PRO: by Delicious Brains – 5.12.2
Afterpay Gateway for WooCommerce: by Afterpay – 3.4.1
Autoship Cloud powered by QPilot: by Patterns In the Cloud LLC – 2.3.0
Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: by codewoogeek – 2.7
Categories Images: by Muhammad El Zahlan – 3.0.1
Custom Post Type UI: by WebDevStudios – 1.12.1
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.4
Elementor Pro: by Elementor.com – 3.7.1
Elementor: by Elementor.com – 3.6.5
Essential Addons for Elementor: by WPDeveloper – 5.1.4
Five by Five Elementor Extensions: by Five by Five – 1.2.0
Five by Five Form Steps: by Five by Five – 1.0
Five by Five Media Boxes: by Five by Five – 4.0
Google Reviews Business: by RichPlugins  – 1.4
Gravity Forms Mailchimp Add-On: by Gravity Forms – 5.1
Juicer: by saas.group LLC – 1.9.3
Mailchimp for WooCommerce: by Mailchimp – 2.6.2
Nextend Social Login: by Nextendweb – 3.1.4
Facebook for WordPress: by Facebook – 3.0.6
Redirection: by John Godley – 5.2.3
Relevanssi Live Ajax Search: by Mikko Saari – 1.2.2
Relevanssi: by Mikko Saari – 4.16.0
String Locator: by Clorith – 2.5.0
Unlimited Elements for Elementor: by Unlimited Elements – 1.5.14
CTX Feed Pro: by WebAppick – 5.3.28
Woo Discount Rules PRO 2.0: by Flycart – 2.4.1
Woo Discount Rules: by Flycart – 2.4.1
WooCommerce Stripe Gateway: by WooCommerce – 6.4.0
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.9
WooCommerce Multi Currency Premium: by VillaTheme – 2.1.9.4
StarShipIT Services: by StarShipIT – 3.0.0
WooCommerce Zapier: by OM4 Software – 2.3.0
WooCommerce: by Automattic – 6.5.1
Yoast SEO: by Team Yoast – 18.9
WP Cerber Security, Anti-spam & Malware Scan: by Cerber Tech Inc. – 9.0
WP Crontrol: by John Blackbourn & crontributors – 1.12.1
Sequential Order Numbers for WooCommerce: by WebToffee – 1.4.6
YITH WooCommerce Product Add-ons & Extra Options: by YITH – 2.10.0
Yotpo Social Reviews for Woocommerce: by Yotpo – 1.1.8
Zapier for WordPress: by Zapier – 1.0.4
Zip - WooCommerce: by Zip – 2.3.13

### Inactive Plugins (3) ###

WooCommerce Address Validation: by SkyVerge – 2.8.1
WooCommerce Subscriptions: by WooCommerce – 3.0.13
Xsellco Google Campaigns: by xSellco – 1.0.1

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (8) ###

FF Plugin Disabler: by Five by Five – 1.0
FF SSO: by Five by Five – 1.0
Force Strong Passwords - WPE Edition: by Jason Cosper – 1.8.0
WPE ElasticPress Autosuggest Logger: by WP Engine – 1.0.0
WP Engine Cache Plugin: by WP Engine – 1.0.9
WP Engine Seamless Login Plugin: by WP Engine – 1.5.5
WP Engine Security Auditor: by wpengine – 1.0.10
WP Engine System: by WP Engine – 5.0.1

### Settings ###

API Enabled: ?
Force SSL: –
Currency: AUD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)
woosb (woosb)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #4374 - /products/
Cart: #654 - /cart/
Checkout: #655 - /checkout/
My account: #656 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: The House Of Mouth
Version: 4.0.2
Author URL: https://www.fivebyfive.com.au/
Child Theme: ?
Parent Theme Name: Genesis
Parent Theme Version: 3.3.5
Parent Theme Author URL: https://www.studiopress.com/
WooCommerce Support: ?

### Templates ###

Overrides: thom/woocommerce/cart/mini-cart.php version 3.7.0 is out of date. The core version is 5.2.0
Outdated Templates: ?
					
					
						Learn how to update

### Action Scheduler ###

Cancelled: 13
Oldest: 2022-05-03 12:27:47 +0000
Newest: 2022-05-30 01:41:21 +0000

Complete: 20,817
Oldest: 2022-04-30 01:08:16 +0000
Newest: 2022-05-31 01:04:32 +0000

Failed: 7
Oldest: 2021-10-23 01:42:03 +0000
Newest: 2022-03-31 03:47:06 +0000

Pending: 3
Oldest: 2022-05-31 01:09:27 +0000
Newest: 2022-05-31 14:50:11 +0000

### WooCommerce Zapier ###

Database Version: ? 14
Detailed Logging Enabled: No
Legacy Mode Disabled: ? Yes
SSL: ? Yes
REST API Authentication Key(s): ? 46
Task History Record Count: ? 129
Webhook #1: WooCommerce Zapier
- Status: active
- Trigger: customer.created
- Delivery Count: 129

### Status report information ###

Generated at: 2022-05-31 11:08:17 +10:00

Nevermind, I already found out why. Some people signed up using facebook and didn’t used their email, instead they used their username.

Thanks.

Hi @msaari

Thanks for your help. I had the category restriction working all along using relevanssi_indexing_restriction filter, the mistake was on my end for testing a duplicated product with different categories.

As for the tags, I listed the term ids the same way as you instructed and it’s working great.

Once again, thank you for your help. I really appreciate it.

In addition to my initial query, the afterpay payment method is also not displaying https://prnt.sc/R4ojrbeIVytq

Hi @ansarybadal

Thank you so much for your help, I really appreciate it.

Have a great day!

Hi @msaari it seems to be working now, thank you so much for your help. We will consider the premium version after testing the free version for a couple of days.

Once again thank you and have a great day!