Blair Geddes

Already disabled all experiments, we can’t do the plugins option at this time due to limited resources and live site only (no dev/staging)

Can you provide a solution specific to that error message please? Is there an email for your support dept?

System info as below:

== Server Environment ==
	Operating System: Linux
	Software: Apache
	MySQL version: mariadb.org binary distribution v10.4.21
	PHP Version: 7.4.28
	PHP Memory Limit: 2048M
	PHP Max Input Vars: 1000
	PHP Max Post Size: 4M
	GD Installed: Yes
	ZIP Installed: Yes
	Write Permissions: All right
	Elementor Library: Connected

== WordPress Environment ==
	Version: 5.9.2
	WP Multisite: No
	Max Upload Size: 4 MB
	Memory limit: 2048M
	Max Memory limit: 2048M
	Permalink Structure: /blog/%postname%/
	Language: en-GB
	Timezone: Europe/London
	Debug Mode: Inactive

== Theme ==
	Name: Hello Elementor Child
	Version: 1.0.1
	Author: Elementor Team
	Child Theme: Yes
	Parent Theme Name: Hello Elementor
	Parent Theme Version: 2.5.0
	Parent Theme Author: Elementor Team

== User ==
	Role: administrator
	WP Profile lang: en_GB
	User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/100.0.4896.60 Safari/537.36

== Active Plugins ==
	Asset CleanUp: Page Speed Booster
		Version: 1.3.8.5
		Author: Gabe Livan

	Better Search Replace
		Version: 1.3.4
		Author: Delicious Brains

	Classic Editor
		Version: 1.6.2
		Author: WordPress Contributors

	Classic Widgets
		Version: 0.3
		Author: WordPress Contributors

	Code Snippets
		Version: 2.14.3
		Author: Code Snippets Pro

	Contact Form 7
		Version: 5.5.6
		Author: Takayuki Miyoshi

	Elementor
		Version: 3.6.1
		Author: Elementor.com

	Elementor Addon Elements
		Version: 1.11.15
		Author: WPVibes

	Elementor Pro
		Version: 3.6.4
		Author: Elementor.com

	Essential Addons for Elementor
		Version: 5.0.12
		Author: WPDeveloper

	Essential Addons for Elementor - Pro
		Version: 4.4.0
		Author: WPDeveloper

	EWWW Image Optimizer
		Version: 6.4.2
		Author: Exactly WWW

	Flamingo
		Version: 2.2.3
		Author: Takayuki Miyoshi

	Google Analytics Dashboard for WP (GADWP)
		Version: 7.5.0
		Author: ExactMetrics

	Health Check & Troubleshooting
		Version: 1.4.5
		Author: The www.remarpro.com community

	JetMenu
		Version: 2.0.7
		Author: Crocoblock

	Klarna Checkout for WooCommerce
		Version: 2.7.3
		Author: Krokedil

	Klarna Order Management for WooCommerce
		Version: 1.6.9
		Author: klarna, krokedil

	MC4WP: Mailchimp for WordPress
		Version: 4.8.7
		Author: ibericode

	Min and Max Quantity for WooCommerce
		Version: 1.3.2.3
		Author: BeRocket

	Redirection
		Version: 5.2.3
		Author: John Godley

	Regenerate Thumbnails
		Version: 3.1.5
		Author: Alex Mills (Viper007Bond)

	Smash Balloon Instagram Feed
		Version: 6.0.4
		Author: Smash Balloon

	Ultimate Addons for Elementor
		Version: 1.36.5
		Author: Brainstorm Force

	WooCommerce
		Version: 6.3.1
		Author: Automattic

	WooCommerce Custom Product Addons (Free)
		Version: 2.6.1
		Author: Acowebs

	WooCommerce Google Analytics Integration
		Version: 1.5.8
		Author: WooCommerce

	WooCommerce Shipping & Tax
		Version: 1.25.25
		Author: WooCommerce

	WooCommerce Stripe Gateway
		Version: 6.3.0
		Author: WooCommerce

	WOOCS - WooCommerce Currency Switcher
		Version: 2.3.4.1
		Author: realmag777

	Wordfence Security
		Version: 7.5.9
		Author: Wordfence

	WP Rocket
		Version: 3.11.0.1
		Author: WP Media

	YITH WooCommerce Gift Cards Premium
		Version: 3.3.8
		Author: YITH

	Yoast SEO
		Version: 18.4.1
		Author: Team Yoast

== Elements Usage ==
	
	page : 31
		button : 6
		divider : 1
		eael-woo-collections : 36
		heading : 42
		image : 15
		image-box : 4
		tabs : 3
		text-editor : 13
		toggle : 2
		video : 1
	section : 43
		button : 1
		divider : 13
		eael-adv-accordion : 17
		heading : 38
		icon-box : 2
		image-gallery : 13
		jet-mega-menu : 1
		shortcode : 2
		spacer : 1
		text-editor : 4
		toggle : 7
	wp-post : 13
		button : 2
		heading : 71
		image : 58
		text-editor : 98
	wp-page : 36
		button : 17
		divider : 2
		eael-adv-accordion : 1
		eael-woo-collections : 24
		heading : 59
		image : 16
		text-editor : 42
		video : 2

== Elementor Experiments ==
	Optimised DOM Output: Inactive by default
	Improved asset loading: Inactive by default
	Improved CSS Loading: Inactive by default
	Inline Font Icons: Inactive by default
	Accessibility improvements: Inactive by default
	Import Export Template Kit: Active by default
	Additional Custom Breakpoints: Inactive by default
	Hide native WordPress widgets from search results: Active by default
	: Inactive by default
	Flexbox Container: Inactive by default
	Default to New Theme Builder: Active by default
	Hello Theme Header & Footer: Inactive by default
	Landing pages: Active by default
	Color Sampler: Active by default
	Favorite Widgets: Active by default
	Admin Top Bar: Active by default
	Page Transitions: Active by default
	Form Submissions: Active by default
	Scroll Snap: Active by default

== Log ==
	
Log: showing 20 of 342022-02-14 12:59:54 [info] elementor-pro::elementor_pro_updater Started 
2022-02-14 12:59:54 [info] Elementor Pro/Upgrades - _on_each_version Start  
2022-02-14 12:59:54 [info] Elementor Pro/Upgrades - _on_each_version Finished 
2022-02-14 12:59:54 [info] Elementor data updater process has been completed. [array (
  'plugin' => 'Elementor Pro',
  'from' => '3.5.2',
  'to' => '3.6.1',
)]
2022-03-16 15:22:02 [info] Elementor data updater process has been queued. [array (
  'plugin' => 'Elementor',
  'from' => '3.5.5',
  'to' => '3.5.6',
)]
2022-03-16 15:22:08 [info] elementor::elementor_updater Started 
2022-03-16 15:22:08 [info] Elementor/Upgrades - _on_each_version Start  
2022-03-16 15:22:18 [info] Elementor/Upgrades - _on_each_version Finished 
2022-03-16 15:22:19 [info] Elementor data updater process has been completed. [array (
  'plugin' => 'Elementor',
  'from' => '3.5.5',
  'to' => '3.5.6',
)]
2022-03-28 13:03:32 [info] Elementor data updater process has been queued. [array (
  'plugin' => 'Elementor',
  'from' => '3.5.6',
  'to' => '3.6.1',
)]
2022-03-28 13:09:40 [info] elementor::elementor_updater Started 
2022-03-28 13:09:40 [info] Elementor/Upgrades - _on_each_version Start  
2022-03-28 13:09:41 [info] Elementor/Upgrades - _on_each_version Finished 
2022-03-28 13:09:42 [info] Elementor data updater process has been completed. [array (
  'plugin' => 'Elementor',
  'from' => '3.5.6',
  'to' => '3.6.1',
)]
2022-03-29 13:52:24 [info] Elementor data updater process has been queued. [array (
  'plugin' => 'Elementor Pro',
  'from' => '3.6.1',
  'to' => '3.6.4',
)]
2022-03-29 13:52:25 [info] elementor-pro::elementor_pro_updater Started 
2022-03-29 13:52:25 [info] Elementor Pro/Upgrades - _on_each_version Start  
2022-03-29 13:52:25 [info] Elementor Pro/Upgrades - _on_each_version Finished 
2022-03-29 13:52:25 [info] Elementor data updater process has been completed. [array (
  'plugin' => 'Elementor Pro',
  'from' => '3.6.1',
  'to' => '3.6.4',
)]
2022-03-29 13:52:27 [info] Elementor data updater process has been queued. [array (
  'plugin' => 'Elementor Pro',
  'from' => '3.6.1',
  'to' => '3.6.4',
)]

JS: showing 3 of 3JS: 2022-02-14 13:05:42 [error X 1][https://domain.co.uk/wp-content/plugins/elementor/assets/js/common.min.js?ver=3.5.5:2:222547] Cannot read properties of undefined (reading \'global\') 
JS: 2022-03-08 12:07:09 [error X 2][https://domain.co.uk/wp-content/plugins/elementor-pro/assets/js/preloaded-elements-handlers.min.js?ver=3.6.1:2:46912] undefined is not an object (evaluating \'this.gallery.setSettings\') 
JS: 2022-03-14 10:55:15 [error X 2][https://domain.co.uk/wp-content/plugins/elementor/assets/js/common.min.js?ver=3.5.5:2:222547] undefined is not an object (evaluating \'L[C]\') 

PHP: showing 5 of 5PHP: 2022-03-10 12:11:30 [notice X 11][/home/storm/sites/domain-co-uk/public/wp-content/plugins/elementor-pro/modules/woocommerce/tags/category-image.php::54] Trying to access array offset on value of type bool [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]
PHP: 2022-03-28 12:58:45 [notice X 2][/home/storm/sites/domain-co-uk/public/wp-content/plugins/elementor-pro/license/updater.php::85] Undefined index: new_version [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]
PHP: 2022-03-30 10:57:04 [notice X 18][/home/storm/sites/domain-co-uk/public/wp-content/plugins/elementor/modules/dev-tools/deprecation.php::301] The $control_id argument is deprecated since version 3.5.0! [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]
PHP: 2022-03-31 11:01:19 [notice X 1][/home/storm/sites/domain-co-uk/public/wp-content/plugins/elementor/core/common/modules/ajax/module.php::171] Undefined index: data [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]
PHP: 2022-04-04 09:18:10 [notice X 5][/home/storm/sites/domain-co-uk/public/wp-content/plugins/elementor/core/experiments/experiments-reporter.php::89] Undefined index: title [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]

== Elementor - Compatibility Tag ==
	
	Elementor Addon Elements: Compatibility not specified
	Elementor Pro: Compatibility not specified
	Essential Addons for Elementor: Compatibility not specified
	Essential Addons for Elementor - Pro: Compatibility not specified
	Ultimate Addons for Elementor: Compatibility not specified

== Elementor Pro - Compatibility Tag ==

There is no reference to these in our wp-config.php file, and the PHP settings are all on the server for this domain settings. Memory limit is set to 2048M, so it is not this.

The error is as below:

jquery.min.js?ver=3.6.0:2 POST https://domain.co.uk/wp-admin/admin-ajax.php 500

This is a JS compatibility issue? We are running the latest version of your module and Hello Elementor theme. All plugins are latest versions.

We added the custom fonts following that link, and the issue is not resolved. Text still not displaying correctly. We added all variations which took ages, but still not changing in the front-end……

The question in relation to changing from Crimson Text, to Crimson Pro, was specifically how this is done with your plugin please? Surely you can’t go through each page and edit all text individually? There must be an automated way to do?

We are using the latest version of the Hello Elementor theme. The issue happens with the main theme, and also with child theme too. Any other ideas please?

Ok, thanks. The 2 custom fields are shipping_phone and shipping_email which don’t look to be on your list? So may not work?

It’s the other way around. We have custom attributes in the PDF, and a custom design in the PDF, that we want to mimic in the default WooCommerce Order emails.

It is both a design and custom attributes to pull through.

I guess the answer is no, that this is not a feature of the module, and we must to manually with PHP, HTML and CSS?

Thanks for quick reply. Aware of that method. Perhaps my question wasn’t well worded. Apologies.

We have created a custom PDF layout using your module. We want to now mimic that layout for the WooCommerce email templates like New Order or Shipping update for the body of the emails. Is there a way to do that with your module? Without having to “recreate” the customisations?

Ok, thanks. We have followed up with BuddyPress now – https://buddypress.org/support/topic/edit-go-to-the-discussion-url/#post-319422

Referencing my previous reply from last week, assuming this isn’t possible to achieve with Mediapress then?

Thanks for your reply. That is a great starting point.

So with that code, we now get taken to below URL string on click of “Go to the discussion” hyperlink from email:

https://website.com/activity/p/123/

Which then redirects to below structure in browser:

https://website.com/members/membername/activity/123/

How do we change it to be simply below?

https://website.com/customurlpart/member-name/

Looking to apply this structure for both “mentioned.url” and “thread.url” please?

Code as below:

<a href="<code>mentioned.url</code>">Go to the discussion</a> to reply or catch up on the conversation.

Thanks. Is it possible to direct message us or email for a front-end link please? Or outline how we email your support directly perhaps? Thanks.

We actually already have that in place – https://paste.pics/a67ba209dd9cb0f010025c0a5c00be65

But on click of the search icon, nothing happens. No pointer on hover.

This plugin is the exact same………? Same settings, same interface, and no ability to remove the hover function still. No ability to simply have the icons click to share.