presencebuilders

Hello,

I am also having similar issue where users account were automatically deleted. Not sure if they were inactive for more than 3 months or not. I can’t figure out why it started doing this. Did you ever get this issue resolved?

• This reply was modified 5 years, 9 months ago by presencebuilders.

And I have followed steps according to WordPress how to create a multisite. I’m certain everything is installed properly.

It happens to me too. Whenever the “Create an account” button is checked on the checkout page, the plugin cause Error processing checkout. Is there a fix for this?

@tikyt We figured out the problems. I see you are using woocommerce as well right? The problem I was having was that wp-members’ functions are bypassed by woocommerce when integrated with woocommerce’s registration. What I did to make it work was I had to turned off woocommerce registration function, and create a separate page for wp-members’ registration form by using the shortcode to add the form in. After that, everything is working perfectly now. Hope that’ll help you.

Here is the response I got

If you are using 2.9.9.1, then the issue is not with the plugin.

The most common reason that admin notification emails are not sent/received (aside from the issue in 2.9.9) is the host. I have an article on my personal blog that discusses several of the possible issues: https://www.butlerblog.com/2013/09/24/troubleshooting-the-wp_mail-function/ Another possible issue that isn’t addressed in that is that many hosts, especially with shared hosting, throttle the sending of messages. So because the admin notification email comes immediately after the user email, some hosts will throttle that email.

The best way to avoid any of these issues is to configure your setup to have wp_mail send through SMTP. This gets your email process away from any possible issues and/or rules that your host may institute regarding script based email. There are some links in the article I referenced above and I have another post about that here: https://www.butlerblog.com/2013/12/12/easy-smtp-email-settings-for-wordpress/

Unfortunately, that doesn’t help my issue because I have already had SMTP mail set up and everything email related on the site is working properly just not the admin notification. But maybe this’ll help you.

I have contacted them directly. I will let you know here when I hear back from them.

No I haven’t found any solution or reasons why yet. Hopefully they will see our posts and fix it soon.