PC

Hey @heatheraffinityclick

Thanks for taking the time to share your feedback. Its a delight to hear your experience with Bronwyn. She is a great asset to our team and I enjoy working with her everyday. Your feedback means the world to us.

If you haven’t already, we’d like to invite you to join our Early Access Program which will allow you to use new features before they are officially released! You can learn more about our Early Access Program and how to join here: https://optinmonster.com/docs/how-to-enable-optinmonster-beta-program.

Thank you again for choosing OptinMonster—we’re here to assist you anytime you need us.

Hi @avpartsmaster

Thanks for taking the time to share your feedback. Its a delight to hear your experience with Alyssa. She is a great asset to our team and I enjoy working with her everyday. Your feedback means the world to us.

If you haven’t already, we’d like to invite you to join our Early Access Program which will allow you to use new features before they are officially released! You can learn more about our Early Access Program and how to join here: https://optinmonster.com/docs/how-to-enable-optinmonster-beta-program.

Thank you again for choosing OptinMonster—we’re here to assist you anytime you need us.

Hi @marcblumenfeld

Thanks for taking the time to share your feedback. Your vote of confidence is really amazing. I am glad to hear that you love our product, support and everything else our amazing team has to offer. Its really wonderful to read.

If you haven’t already, we’d like to invite you to join our Early Access Program which will allow you to use new features before they are officially released! You can learn more about our Early Access Program and how to join here: https://optinmonster.com/docs/how-to-enable-optinmonster-beta-program.

Thank you again for choosing OptinMonster—we’re here to assist you anytime you need us.

Hi @annezhi

Thanks for writing back.

If you are using WordPress, you will need to do that in the plugin settings. For any other platform, you can follow the instructions here: https://optinmonster.com/docs/how-to-add-optinmonster-to-any-website/

I hope that helps.

Hey @rscrouse3211

Thanks for taking the time to share your feedback. I am glad to hear that you love our product, documentation and support and everything else our amazing team has to offer. It really made our day and everyone in the team is jumping with joy reading this.

While you use it more and keep digging, please be assured that we are always around for any questions you may have.

If you haven’t already, we’d like to invite you to join our Early Access Program which will allow you to use new features before they are officially released! You can learn more about our Early Access Program and how to join here: https://optinmonster.com/docs/how-to-enable-optinmonster-beta-program.

Thank you again for choosing OptinMonster—we’re here to assist you anytime you need us.

Hello @annezhi

Thanks for reaching out.

Your campaign is disabled from the WordPress backend. Can you please visit your WordPress Dashboard >> OptinMonster >> Campaigns and make sure the status of the campaign is set to published?

Once done, you can go ahead and test it out and it should work just fine.

I hope that helps.

Hi @tech-diva,

Thanks for taking the time to share your feedback. I am glad to hear that you love our support and what our amazing team has to offer.

Please be assured that we are always around for any questions you may have.

If you haven’t already, we’d like to invite you to join our Early Access Program which will allow you to use new features before they are officially released! You can learn more about our Early Access Program and how to join here: https://optinmonster.com/docs/how-to-enable-optinmonster-beta-program.

Thank you again for choosing OptinMonster—we’re here to assist you anytime you need us.

Thanks @myntillae ??

Hi @myntillae

Thanks for your message.

It seems you already have a paid subscription with OptinMonster. We have a separate medium for paid support.

Would you please login to your OptinMonster account at?https://app.optinmonster.com, and then submit a request here:?https://app.optinmonster.com/account/support/

From there the support team would be able to assist you with your issue.

I hope that helps.

Hello @espiat

Thanks for your message.

Yes, its right that you require an OptinMonster account in order to use the plugin as it works as a connector between the OM App and your WordPress website.

Please let us know if you have any other questions.

Cheers, PC

Hey @michaelassad

Thanks for taking the time to share your feedback. I am glad to hear that you love our product and what it has to offer.

Please be assured that we are always around for any questions you may have.

If you haven’t already, we’d like to invite you to join our Early Access Program which will allow you to use new features before they are officially released! You can learn more about our Early Access Program and how to join here: https://optinmonster.com/docs/how-to-enable-optinmonster-beta-program.

Thank you again for choosing OptinMonster—we’re here to assist you anytime you need us.

Hi @shrinklady

We’re thrilled to hear that Beacon has been a time-saver for you over the years! Your satisfaction means the world to us, and we’re delighted that our platform has helped streamline your lead magnet creation process.

Thanks for being a part of the Beacon Family ??

Hey @hudgemedia,

Thank you for your glowing review of Beacon! We’re thrilled to hear that our platform has been instrumental in streamlining your workflow and saving you valuable time over the past five years.

Your appreciation for our pixel traffic feature and the ease of editing is truly gratifying. We’re committed to providing tools that simplify the content creation process and enhance productivity.

If you ever need further assistance or have any feedback, please feel free to reach out. We’re here to support you every step of the way.

Thanks again for choosing Beacon!

Hello @demk662,

Thanks for taking the time to share your feedback. I am glad to hear that you love our product and that our support team was able to assist you. We are proud of the support team we have at OptinMonster ??

Please be assured that we are always around for any questions you may have.

If you haven’t already, we’d like to invite you to join our Early Access Program which will allow you to use new features before they are officially released! You can learn more about our Early Access Program and how to join here:?https://optinmonster.com/docs/how-to-enable-optinmonster-beta-program.

Thank you again, for choosing OptinMonster—we’re here to assist you anytime you need us.

Hi @startupsfailures

Thanks for reaching out.

Since you have an active subscription with us, could you please?login and submit a support ticket?through the your OptinMonster account dashboard when you have a chance??

If you are unable to do that, you can just visit https://optinmonster.com/contact-us/

and then click on “Share Your Question” button and that should take you to the contact form. Please fill that and the team would redirect that to billing team.

From there, our billing team will be able to take a closer look at your request.?

Thanks!