prajna

@sunilmadhavs Thank you for the 5-star review! We’re thrilled to hear that you consider Presto Player the best video player for WordPress. Your support and feedback mean a lot to us.

We truly appreciate you being a valued customer and helping spread the word about Presto Player. If you ever need assistance or have any questions, we’re here for you.

Thanks again for choosing Presto Player!

@mirishehu we have investigated the issue, the behavior you’re experiencing depends on the phone settings that are configured to keep the screen on even when there’s no activity. When no activity is detected, the phone might automatically dim the screen.

Here are a few things you can check:

Power Saving Settings: Many smartphones have power-saving features that turn off the screen to save battery when no sound is detected during video playback. This is quite common, and you can usually adjust it in the settings.

System Settings: You can tweak the system settings to prevent the screen from turning off during video playback. Look under the display or battery settings on your device.

So, in short, this isn’t something the Presto Player player can control. But there are ways to prevent the screen from turning off by adjusting your phone’s settings.

Regarding the link you shared: https://wpasap.co.uk/presto/ The video which is marked as turning off after some time does not exhibit this behaviour on our end and plays without the screen turning off.

Screencast: https://bsf.d.pr/v/ur13I7

The simplest workaround is to adjust the smartphone’s screen sleep timer settings according to preference.

I hope this helps! If you have any further questions or need additional assistance, please don’t hesitate to reach out.

@stevedaysr777 Thank you for the 5-star review! We’re thrilled to hear that Presto Player has seamlessly integrated with your LMS and Bunny.net. We’re delighted that you found it so helpful for your course videos.

Your support and feedback mean a lot to us, and we truly appreciate you being a valued customer and helping spread the word about Presto Player.

We’re here for you anytime you need assistance or have any questions.

Thanks again for choosing Presto Player!

@bomfimcaio As there has been no response from you for over a week, I will mark this thread as resolved. If you continue to experience any issues, please feel free to contact us back via a support ticket or here on the forum.

Hello @preppybrain

You are correct; you will have Public and Private videos on your website streaming from the Public and Private video libraries of Bunny.net.

Bunny.net integration settings are a Presto Player Pro Feature. Unfortunately, according to the rules set by WP.org, we are unable to offer support for the Pro version here.

However, we’re committed to assisting you. To know more about these settings and how they work, please open a support ticket using the following link: Support Ticket. Our support team will be delighted to help you.

Thank you for your understanding!

Hello @nazar-serdyuk,

It is not possible to hide suggested videos at the end of a YouTube video, as YouTube does not allow this through their API. Instead, you could add your call-to-action (CTA) at the end of the video, which would cover any related videos.

Please note that this is a feature available in Presto Player Pro. Unfortunately, according to the rules set by WP.org, we are unable to offer support for the Pro version here.

However, we’re committed to assisting you,To learn more about adding a CTA, please open a support ticket using the following link: Support Ticket. Our support team will be delighted to work with you.

Thank you for your understanding!

Hello @mirishehu ,

We apologize for the inconvenience you’re experiencing. Could you please share the link to the video where this issue is occurring? This will help us investigate and assist you more effectively.

Thank you for your patience!

@portalgreen Thank you for the 5-star review! We’re thrilled to hear that you find Presto Player good and easy to use. We’re delighted that you like it.

Your support and feedback mean a lot to us, and we truly appreciate you being a valued customer and helping spread the word about Presto Player.

We’re here for you anytime you need assistance or have any questions.

Thanks again for choosing Presto Player!

Hello @riaugus

As of now, it is not possible to add an end="xx" parameter to video timestamps in Presto Player. However, I have forwarded your request to our development team. They will investigate the feasibility of this option and explore potential solutions.

If it is feasible, they will work on implementing this functionality in Presto Player. We appreciate your feedback and suggestions, as they help us improve our product.

Hello @kroups Upon reviewing your inquiry, I noticed that you have also opened a ticket on our portal regarding the same query.

Rest assured, we are committed to providing you with the assistance you need, and we will handle your request through the ticket you’ve opened with us. We understand the importance of addressing your concerns promptly and efficiently, and we assure you that our team is dedicated to resolving your query promptly.

Thank you for your understanding and cooperation. We look forward to assisting you further through our ticketing system.

@bomfimcaio On the Presto Player 2.3.3 update, we have fixed the Playinline setting not applying with some page builder modules. Could you please update the Presto Player plugin to the latest version and verify if the issue is resolved now?

You’re welcome, @stevebrett

I will mark this thread as resolved. Feel free to contact us anytime; we are happy to help.

@suriafrancesco Thank you for the 5-star review! We’re thrilled that Presto Player is easy to use and customize, and we’re delighted to hear that you like it.

Your support and feedback mean a lot to us, and we truly appreciate you being a valued customer and helping spread the word about Presto Player.

We’re here for you anytime you need assistance or have any questions.

Thanks again for choosing Presto Player!

Hello @stevebrett

Can you please ensure that you are adding the YouTube video URL in the following format: https://youtu.be/uhyr-zEOIDE in the Presto Player YouTube Video Block?

I have added the same URL and confirmed that the video plays without any issues. Here is a screencast for reference: https://bsf.d.pr/v/X9si3p

@reality66 Thank you for the fantastic 5-star review! We’re thrilled that Presto Player is proving valuable for your WordPress video needs.

Your support and feedback mean a lot to us, and we truly appreciate you being a valued customer and helping spread the word about Presto Player.

We’re here for you anytime you need assistance or have any questions.

Thanks again for choosing Presto Player!