Password Protect WordPress Page Support

Hello @pwsean,

How is it going on your side? Do you need any help from us?

You’re right again, @pwsean. It’s not feasible to password protect your custom page template without touching the codes.

By the way, it’s almost 11 pm here in our office. If it still doesn’t work out, can you please drop us a support email to hello(@)preventdirectaccess.com?

We will get back to you early tomorrow morning.

Thanks again for your understanding, @pwsean.

@pwsean, thank for listening to us.

Yes, you’re absolutely right on the_content() vs custom templates. WordPress and our plugin only work on the_content() by default.

The good news is our plugin, even the Free version, allows you to password protect WordPress custom page templates and custom fields as well.

You will need to modify your page template slightly as per our tutorial.

Feel free to let us know if it’s too technical for you. We’ll be more than happy to help with the custom modification.

Hi @pwsean

Thanks for your feedback.

We believe there is a misunderstanding here. Our free version does support protecting (unlimited) WordPress pages and posts as per our attached screenshot:
https://ps.w.org/password-protect-page/assets/screenshot-1.png?rev=2050348

Thousands of users are using the Free version of our plugin on their websites.

Can you give us a chance to help you, please @pwsean?

Hi @cyberlp23

Thanks for the update.

We’ve just done a quick test on Android & iPhone for both our Pro & Free version. And they’re working correctly.

We suspect there is some conflict on your website.

Can you please drop us an email to hello(at)preventdirectaccess.com so that we can assist you faster, Mat?

Hi @wiseupmarketing

Thanks for reaching out to us.

We apologize for the late reply as we didn’t get any notification regarding your question. Our team will double-check this notification issue with WP.

As for your question, may we know which version of our plugin you’re using?

What if you delete and re-install our plugin. Does the issue still happen?

So far, we’re unable to reproduce it on our side yet.

Hi @cyberlp23

Thanks for reaching out to us.

We apologize for the late reply as we didn’t get any notification regarding your question. Our team will double-check on this.

As for your question, yes you can hide the word “password” on the form.
There are 2 ways to do so:

1. The complete solution would be customizing the password form and remove the Password label.

2. The easier workaround is simply hiding the label with CSS.
Here’s the CSS for your convenience and reference:
.post-password-form .label { display: none }

We really appreciate your compliment and patience.
Please let us know if it works for you, @cyberlp23