popgirl23

That was it! I deactivated iThemes Security and the QR code scanned properly. Thanks for passing along the tip. Everything is resolved and we are fully active now. We can now mark this as resolved. Thanks again.

Hi,

So after several phone calls and rounds of emails with Fatcow Tech support including emailing them a copy of a test-ticket to scan, this was their reply…

Hello,

You cannot edit httpd.conf file. However, you can edit .htaccess file via FileManager or FTP . For the website https://www.beltekfoundation.com/ , you can edit the .htaccess file which is present in the folder /2014build where the domain is pointing. You can add the code and check if it works. If you see any error, you can check error logs and contact the plugin provider to correct it.
You can check Error logs at: https://www.fatcow.com/controlpanel/cgiManagement/cgiErrorLog.bml .

If you have any further questions, please update the Support Console.

I HAVE edited .htaccess files before. I just wanted your thoughts before proceeding. Thanks

Hi there, thanks for replying…

Just got off the phone with Fatcow tech support. We need some clarification.

They were unsure what “Apache Configuration” file should be edited.

We couldn’t find any path from the control panel that went from “WHM and goto Service Configuration -> Apache Configuration -> Include Editor -> Pre VirtualHost Include -> All Versions”. Im assuming this is a cPanel thing? I’m not using cPanel.

We then looked at php.ini and couldn’t find any line that said “LoadModule”.

We also looked at .htaccess but was unsure about that route.

So basically, where do we add those two lines?

Thank you.

Simply replacing wp-settings.php fixed it for me. Thank you.

hhhmmm I removed the visibility:hidden style from target anchors anchors. That didn’t work.

I also saw found somewhere else to try adding this to the anchor styles:
overflow:scroll;
-webkit-overflow-scrolling:touch;

That didn’t work.

I did create a small hand written test scroll (lower right of page) using only #top and that worked.

Im still not sure why the Page Scroll To Id scrolling function isn’t working for small devices? Even just with a narrow width browser. It just jumps to anchor.

one more thing. You will need to add the following to your stylesheet as the fix causes a few of the theme shortcode boxes to appear incorrect:

.chosen-container {
width: 200px!important; }

Im not a js developer so my description is rudimentary at best here. Also where these files go in your theme may not be the same location in my theme.

I replaced two files. I got them straight from the theme developer so I don’t know where to grab them off the web. Im sure a Google search will find them. Look for the latest version. Probably a GitHub link will do.
chosen.css
chosen.jquery.js

In my particular theme they were replaced inside:
mythemename/framework/admin/css
mythemename/framework/admin/js

But that’s probably different in yours. You’ll have to do a search for the files to replace.

Basically there’s a jquery plugin called “Chosen” that replaces bulky & ugly dropdown menu’s with a search field type replacement. Theme developers began adding it to some of the more popular and advanced themes. But its either not 100% compatible with the latest version of WP or its still a bit buggy.

Hope that helps!

Zwaan,

I was able to fix a very similar issue by updating a couple of jquery chosen files provided to me by my theme developer.

Im not a js developer myself so Im afraid my info here is only basic, but I can tell you that the newest woo is not fully compatible with the latest jquery chosen. (https://harvesthq.github.io/chosen/)

It appears you theme has chosen bundled within it as I can see class & Id’s using “chzn” versus “chosen” in your code. That might be a direction to look into.

The theme developer provided me with updated files for jQuery Chosen which he had bundled with the theme. This fixed the issue.

what is your hack?

Let me add, simply trying to override the inline style does nothing as well.

Im having a similar issue but with the editing coupons.

With the theme I want to use I see all the “chzn-container” & “chzn-choices” but when switching to a default theme (twentyfourteen), I see “chosen-container” & “Chosen-choices”.

Ive also simply tried overriding the inline style of the input text box to 40px but still doesn’t work.

Havent solved it yet. Help?

I’d like to add the form fields under Coupon Data > General, and Coupon Data > Usage Limits appear normal. Its only specifically the ones under Coupon Data > Usage Restrictions that are not normal. Thank you.

I ended up using a different plugin. Page Scroll to id

Sorry hardeep123,

I dont have an answer for you. I think we went another route on our project.