polyisoprene

Alright, everything seems to be working fine. Didn’t encounter any more problems after the last update. Let’s hope everything stays that way. I’m going ahead to mark this issue as resolved. Thanks again.

Just updated. Seems to be working properly. I’ll continue to observe it for another day or two. If things continue to work like right now, I’ll go ahead and mark this thread as resolved. Will keep you posted then. Thanks.

Gotcha. Will wait for the next one then. Thanks again.

Just updated to Social Media and Share Icons (version 2.0.8). But the same symptoms still exist. All the buttons are showing their respective count numbers except for LinkedIn. There shouldn’t be anything of conflict, since LinkedIn is a manually keyed in field.

• This reply was modified 6 years, 3 months ago by polyisoprene.

Looking forward to the update. Will update you once I’ve updated to the new version. Thanks again.

It’s been almost 24 hours since highlighting the “problem”, and the count for LinkedIn (ICONS) still isn’t showing. I was kinda hoping that the “problem” would simply go away after a couple of hours (as it always seems to be in the past)… Unfortunately, it doesn’t seem to wanna go away this time around…

Please ignore the second paragraph above. The dropdown menus seem to be displaying correctly now.

The only problem right now (ICONS) is that the count for LinkedIn still isn’t showing (manually defined number).

I shall be logging off shortly. Any other suggestions from you shall be worked on when I login again tomorrow morning. Good night and thank you.

Okay, I’ve moved over from Ultimate Social Media PLUS to Ultimate Social Media ICONS. I’ve ported all the necessary details from PLUS over to ICONS. Everything seems to be working fine, everything except for LinkedIn, which doesn’t show the count number at all (manual insertion).

And another thing – the dropdown menus (5), (6), (7), and (8) on ICONS look a little weird. These menu can’t seem to be able to collapse at all. They seem to be always open. But otherwise, they work fine. Dropdown menus (1) through (4) seems to be working fine though.

I’ve temporarily everything moved over from PLUS to ICONS for the time being. I shall remove PLUS from the widget, but I’ll keep it around, at least until there’s a new update that fixes this “problem”.

Nope, doesn’t seem to make any difference. I still can’t make any updates on the counts.

If it helps, I can’t seem to save any changes on dropdown menu (5) at all. I can’t even turn off the count completely either.

Is there anything specific that I should look out for?

I haven’t installed any new plugins, nor changed any themes (in a very long time already). This website is more or less “matured” already, hence no major changes of any sort. I’ve only done the updates as and when they’re available.

As per your recommendation, I shall disable the existing plugins one by one, and see if there’s any changes. Will revert back to you if I find any anomaly.

Yup, I got it loud and clear. Thanks for your help. Really appreciate it.

I have it set up to display the counts on a widget that is displayed on my website’s sidebar. It’s configured to retrieve the number of likes on my Facebook page (https://www.facebook.com/solareximaging/).

Just for added information, I have been using this plugin for several years already, and I’ve had no major issue with the Facebook counter. The only minor “problem” that I’ve experienced was that the count display goes blank for a while, but it generally comes back after a couple of hours. I’m guessing it must have been some “problems” with Facebook, and not the plugin. This time around, it didn’t come back at all.

??????

Just updated the plugin. Everything is working as advertised. Thank you so much for your help.

Thank you for your prompt reply. I’ll continue to monitor is over the next few days. Hopefully by the time the updated plugin is available, this problem would have disappeared.