polaspilates
Forum Replies Created
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The plug in author has been so great at trying to help resolve this. Two questions. Are you selling mp3s? Big ones? And could my issue be in my paypal set up? Everything works until delivery. Then the buyer gets an empty mp3. We’re working on trying to figure out what could be going wrong on the web site end, but I have this nagging feeling I should be doing one more thing at the paypal end. Anything I could have missed?
Double check your spam box for the email with the link. (I know it sounds silly, but my live testers are getting the download email in spam).
My issue is that the link being sent out ends up being an empty mp3. I know the link is working when I check it directly. I’m guessing this is my error in set up. Suggestions?
Since you are using the plug in successfully, thoughts on what I might be doing wrong? It works beautifully right up until the buyer receives the link to download the digital purchase (an audio book). The link sent via email receipt doesn’t work. I’m 99 % sure this is my error in installation – but cannot figure out what I’m doing wrong.
Any thoughts?
I’m thrilled to be begin using the plug in. My test buyer succeeded in placing the order, paying for it via pay pal – we each received confirmation emails. The issue is the link to the mp3 is empty – not working. We have rechecked the link on this end, it works fine. What am I doing wrong in settings that is causing the link to misfire? Ideas? Do I need to make a change in the “{product_link_digital_items_only}” to my actual link? I haven’t done anything with that setting to make it specific to my product.
(this is my site: https://www.polaspilates.com/piper-the-petite-pilates-princess/) I can offer the reply if that helps too.
Thanks so much in advance!