PlusPlugins

Ok, so the problem is the PHP memory limit. Have you tried increasing your PHP limit in wp-config.php?

You can also use the P3 plugin profiler to see what plugins are using lots of resources.

Ok, so debug is on… no errors then.

I really have no idea what the cause of this could be. I’ve never seen this behaviour before.

Perhaps try deleting and reinstalling the plugin.

I don’t see any errors. Are you sure it’s activated?

Have you tried adding another tab to see if the same problem occurs?

Also, are you using any caching or “performance” plugins?

Thanks for the link.

Very strange indeed. Can you please activate WP Debug in your wp-config.php file and try again? At least then we’ll know what’s causing the error instead of a blank page.

Hi.

This is the first time we’ve heard of a problem like this.

When you say “totally empty white page”, do mean not even the theme header and footer is appearing?

Are you running PHP >= 5.3?

Can you please send me a link to your website so that I may have a look?

Awesome! Let me know if you need any help.

Hi there.

Thanks for the feedback!

Initially the plugin allowed admins to view private tabs by default, but we then removed it as we felt it would be “safer” if the private tabs were truly private by default.

However, your suggestion is a good one and we’ll definitely consider adding it in the next update.

Regarding the second comment – if you’re using the UM Form Builder together with our shortcode to show content in the tab, then the content can be edited on the default “about” tab in edit mode.

We’re not planning to integrate a separate form/profile builder just for our custom tabs, as we feel that it would add way too much bloat for the simple use case we designed the plugin initially. Ideally UM will extend their functionality in the future were the form builder and profile tabs combination can be used more flexibly.

I agree that the functionality your mentioning would be very useful. Have you submitted your suggestion to the plugin developers yet?

Hi there.

This plugin requires PHP >= 5.3.

What version of PHP are you running?

I’ll assume you got the plugin working, and mark this as resolved.

Great! Glad you got it working. ??

Here’s how we recommend you use the shortcode – add a field in the default form, then set the visibily to “edit mode only”. Then you can edit the value there in normal edit mode, and then you display the value using our shortcode.

When you say

creating some new fields that are not showing in the ‘about’ tab

do you mean you are creating the fields in a new form or just hiding them using the visibility option? Like I said above, you should add it in the default form and then “hide” it using the visibility setting.

You shouldn’t add the form shortcode in the tab content area. You must add the field shortcode (from our plugin) in the content area. The field must be created in the original form – no need to add a new form.

So, say you created a field with meta key membership_plan in the default profile form, then you add the following shortcode to the tab content area:

[pp-tabs field=membership_plan label=1]

Let me know if this works for you.

Hi there!

You can not edit the tab content area per user. If you want to show custom content to each user, you should create a field in the UM Form Builder and set the privacy visible to admins only. Then you can use our shortcode to display the content of the field on your new tab. If I understand you correctly, this is what you’re looking for.

Hope that answers your question. If you’re still unsure, don’t hesitate to ask.

Hi

Sorry for the delay, we somehow missed this post. There should be a settings box where you created the tab. There you can choose on which profiles the tab should be displayed. See the screenshots for more detail on how it should look.

Hi,

Yes, if you have a field with the meta_key rating it should work – given that the rest of the setup is done correctly.