Plamen M

Hello Giacomo,

Thank you for using our Optimizer plugin and for your interest in its functions.

The Dynamic cache is designed to bypass the pages: cart|my-account|checkout|addons as well as any page which contains the woocommerce session cookie. Yes, this is by design and the reasons by hind this are explained in the other forum thread which you mentioned above.

Then, the File Based Caching does not work without Dynamic Caching being enabled. The File-Based cache caches the website and stores every page as an html document.

I hope this answers your questions. Still, we remain available, should you need further assistance.

Regards,
Plamen.M
Tech Support Team
SiteGround.com

I already reported this to the plugin developers. You should disable the combination option, since it does not work with your code. Try using the other functions of the SiteGround Optimizer plugin and pick a different plugin to use for your CSS combining and minification needs.

Thank you.

Regards,
Plamen.M
Tech Support Supervisor
SiteGround.com

The SiteGround Optimizer plugin works perfectly fine with CSS code that follows the standards for Stylesheets coding. However, no CSS Stylesheet minification plugin works 100% with all the CSS code out there. There could be a variety of plugin/theme combinations which might be applying partial minification or use code which does not follow the full stylesheet standards, in these cases, you can choose to use the other functions of our plugin and pick a different plugin for the minification part.

Despite of this, I will report your findings to our plugin developers and have them test the issue and decide if a fix should be applied in future versions.

Regards,
Plamen.M
Tech Support Supervisor
SiteGround.com

Thank you for the update. We are not in depth familiar with all possible Themes and plugins out there and we can not know which ones have @import in their stylesheet files. This is why, please be more specific by providing us with the name (and version) of a free theme or a free plugin which you found to use the @import so that we can try to recreate the reported issue on a clean WordPress instance with this theme.

We look forward to your reply.

Regards,
Plamen.M
Tech Support Supervisor
SiteGround.com

Hello @swinggraphics ,

We will gladly try to assist with the reported issue as much as we can. Could you please provide us with step-by-step instructions in the format: “click here, type this click there” so that we can try to recreate the issue at our end?

If your site is hosted with SiteGround, you may also want to mention its domain or post a support ticket, so that we can investigate the issue on the server side.

We look forward to your reply.

Regards,
Plamen.M
Tech Support Supervisor
SiteGround.com

I meant that I will inform the developers of our plugin, @keuls ?? I already did.

Thank you for the update, though.

Happy hosting!

Plamen.M
Tech Support Team
SiteGround.com

Indeed, thank you for the update, @leandroprz. I will pass this information to our Plugin Developers.

Best Regards,
Plamen.M
Tech Support Team
SiteGround.com

Hello @leandroprz ,

Thank you for the update. I created a subdomain in your site (sgtest.americanlaserstudyclub.org/) and installed there: WordPress, WooCommerce, WooCommerce PayPal Payments. I activated them all. Then I went into the SiteGround Optimizer plugin and I was able to activate both CSS and JavaScript Minification.

You can log into the newly installed test instance through Site Tools -> WordPress Installations .

Please, check the result. If you want us to test the issue on the site americanlaserstudyclub.org, then please post a support ticket so that our team can access the site and check the issue further for you.

Thank you.

@keuls We still expect more details from you. If you are also hosting your site with SiteGround, please also post a support ticket through the User Area of SiteGround, so that we can check the server logs for your site.

Regards,
Plamen.M
Tech Support Team
SiteGround.com

Thank you for your feedback and a positive review @nrgini ,

I am glad that our plugin helped you in your website transfer needs.

Happy hosting with SiteGround!

Regards,
Plamen.M
Tech Support Team
SiteGround.com

You are most welcome, Patrick. I noticed the text in the changelog and this is already reported to the plugon developers.

Best regards,
Plamen.M
Tech Support Team
SiteGround.com

Hello Maysie,

Thank you for your wonderful and positive feedback, I am very glad that you like our plugins and our support.

Happy hosting with SiteGround! ??

Regards,
Plamen.M
Tech Support Team
SiteGround.com

Hello @sasserp01 ,

The service is actually abbreviated HSTS (HTTP Strict Transport Security). We removed it from the plugin because it may cause the website to be inaccessible, if it is active and the site’s SSL certificate has expired. We received such reports from customers.

On the other hand, you can enable this service by adding such a header line in your .htaccess file:

<IfModule mod_headers.c>
    Header always set Strict-Transport-Security "max-age=31536000"
</IfModule>

Best regards,
Plamen.M
Tech Support Team
SiteGround.com

Staging sites are not being cached by our server level caching. You can test this by checking the headers of the site:

curl -I -X GET https://Website-Address.TLD

and then you should look for the x-proxy-cache header. It should read “MISS”, which is an indication of a not-cached content. If the option is “HIT”, this means that the content is being cached:

x-proxy-cache: MISS

Give this test a try and post a support ticket if the result is “HIT” on your staging site.

Regards,
Plamen.M
SiteGround.com

Hello @confusedneedhelp,

Thank you for using our plugins. The SiteGround Optimizer is not meant to work in the Staging environment. The plugin is mean to cache and speed up a live site with a lot of access to it. A staging site is meant for development and making regular changes to it and is also used by 1 or several people maximum. This is against the purpose of the Optimizer plugin.

Install the SiteGround Optimizer plugin after you push your staging site to live. Then you should no experience the reported issue.

Regards,
Plamen.M
SiteGround.com

Hello @solagirl ,

Thank you for the additional details and suggestions. I passed them also on to our developers.

Regards,
Plamen.M
Tech Support Team
SieGround.com