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  • Thread Starter pkma

    (@pkma)

    @transdirect Thanks for the reply. I noticed that in many of the support items raised here, your first reply asks for the email ID of the person. I then see that many don’t reply.

    I feel that most don’t want to publicly list their email address. And this includes myself, hence why I asked you above in the original post for an email address. You must have missed that.

    Can you please share a better way of creating contact. I think you should have a business related generic email address of which we can email you or the team as a follow-up item.

    Asking anyone to post up their email addresses is a not ideal. Is there a Private message function?

    Hope you understand, and can you please look for a better solution as I feel many of the people who you reply too will feel the same.

    Ok. Thought i’d provide an update @transdirect @keithrowley

    Now that Transdirect V7.7.3 is available, I have installed that and it seems to be now working with wordpress 5.9.2

    The shipping calculator is appearing in the cart and transdirect menu is available within the woocommerce menu.

    But, I am still getting a critical error when editing any product. This is caused by trans direct plugin since wordpress updated to 5.9.2

    I would like to also confirm that i’m having the same issue as @keithrowley

    When upgrading from version 7.6 to version 7.7.1 the transdirect shipping tab does not appear in the woocommerce settings, not does the shipping calculator appear in the cart. I then had to roll back the plugin to 7.5 and it is working correctly.

    This rollback kept everything working, but then wordpress updated automatically (5.9.1 to 5.9.2) and now the transdirect plugin is causing a critical error when saving or editing a product. This is with the combination of wordpress v5.9.2 and Transdirect 7.5. It was working fine until I updated wordpress from the previous version.

    The above comments lists two separate issues. I have completed a contact form on the TransDirect website also documenting this. I would like to have both fixed if possible. I would ideally like to run the latest version of wordpress also.

    @transdirect can you please share an email address of which we can reach you?

Viewing 3 replies - 1 through 3 (of 3 total)