Pinky J

Am I right in thinking this is still not resolved?

Hi Socialdude – any progress on this? At least the issue has been found! Thanks for updating us.

Pinky

Incidentally I can’t find an email address to contact… do you have one, Socialdude?

Thanks! ??

Hi Socialdude – it’s still not working. I will email support.
Thanks!

Pinky

Hi socialdude!

It’s on https://www.pinkyandherbrain.com

When the Insta icon is clicked it sends you here:
https://www.instagram.com/pinky_and_her_brain/

Under admin part 5 where it says do you want to display counts, the retrieve counts option is selected, and it directs to this Insta name: pinky_and_her_brain

Facebook counts retrieves fine, and YouTube is purposely set not to show any accounts – so those are doing what I need them to do.

Hope that helps? let me know if you need any more info,

Thanks! Pinky

Some weird thing going on with the links up there! Just meant to link to this:

https://www.pinkyandherbrain.com

Oh that second bit looks weird…
In the blog text is looks like this:

<span style="color: #ff00ff;"><strong><a style="color: #ff00ff;" href="https://www.thepositivepsychologypeople.com/?s=creativity" target="_blank">Be creative</a></strong></span>

@samuel, thanks so much for your help. To be honest I’m not comfortable with coding, as I haven’t got a clue about it!! But I could ask someone else to look at that for me…

@artur, thanks for your response too.

Struggling to put a screen shot here – is it possible?

Posts 30, 29 etc didn’t have any links in the actual post text (although I think there was one other with the same issue).

The permalink for post 31 reads:

https://pinkyandherbrain.com/2016/03/03/31-how-to-reclaim-your-power/

If it helps, the link to which the title ends up going, is also in the text where it reads as:

<span style=”color: #ff00ff;”>Be creative</span>

Not sure if there’s anything in there which is making it link to the title when displayed on the home page…

Is this info of any use?!

Thanks so much for spending time looking at this for me, I really appreciate it ??

Mine seems to be working again!! I just do some random stuff like deactivate and reactivate, test, delete and re-create from scratch. And somehow it works…

Hope it stays this time!!

mine is on the blink again. ?? Very frustrating.
Anyone else found a fix?

@bparsoncrea glad it worked! Hope it stays working for us heheh. ??

I seem to have – at least on this one occasion – managed to get a newsletter out!

I played around a lot but essentially I think what did it is I totally deleted the old newsletter template and started again from scratch.
Seems to have worked – I’ll keep an eye on it…

Maybe worth a try for you guys?

Ah I didn’t see that – yep have updated. Looks good, let you know if there’s any more challenges.

Thanks so much for your help ??

Hi John, it’s gone again! Oh dear…

;p

Pinky

Hi John!

Looks to be working fine this morning, I’ll keep an eye and let you know if it changes.

Thanks so much for sorting it! ??

Pinky