It works in IE on both our computers, but doesn’t work in Firefox or Chrome on either computer.
I have 123-reg hosting which offers WordPress as an app – which just means that they do the install for you. Choose it from a hosting app list, click install, job done. :o)
I used this method for our other site (also 123-reg hosted) but didn’t have this problem.
I have Filezilla set up – can I download WordPress from somewhere as if I was going to do a manual install and just replace those two folders?
Would replacing those folders affect any website content?