pinal.shah

Hi @oracast-admin,

Since the WooCommerce order has already been created, I don’t think it is possible to trigger the woocommerce_cart_calculate_fees action.

I think the best alternative here would be to identify an existing WooCommerce action that we may be able to use to add the fee amount based on the payment medium selected.

Please give me some time to investigate this further and I’ll get back to you on the same.

Thanks,

Pinal

Hi @fusion01,

I’ve tested the plugin with WooCommerce version 8.4.0 & 8.5.1. I’m able to place quote requests, send quote emails and complete the payment for the same fine.

Can you kindly share the scenario and the error received?

Thanks,

Pinal

Hi @wpsitemason,

Sure, I can help you with this.

I can provide you a customization. We can discuss it in detail on email. Please send me an email to pinalj1612 at gmail dot com to take it further.

Thanks,

Pinal

Hi @gonro,

I’m able to replicate the issue you mentioned on your site. It is because the plugin’s CSS is conflicting with your theme CSS.

I can fix it by hiding the price component. So the end result would be something like: https://app.screencast.com/6rUXijvaIDlJp

Please let me know if that works for you or no. If yes, I’ll send you a copy of the updated plugin files with the fix included.

Thanks,

Pinal

Ok, seems like you have found the correct support to connect to. Marking the issue resolved here.

Thanks,

Hi @oracast-admin,

Got it. The plugin simply redirects the end user to the WooCommerce payment page (the one which is accessible from My Accounts > Orders > Pay button).

So, it does not create a custom page and hence is not responsible for adding any fees based on the Payment method selected.

Can you kindly let me know which plugin are you using to add the fees based on the payment gateway selected? I think we may have to get in touch with the authors of the fee plugin and see why the fees are not being applied.

However, I can be sure of that only after I see the plugin in action.

I’m willing to do any changes that may be needed in the Quotes plugin as well in order to fix this.

Please let me know.

Thanks,

Pinal

Hi @jeremyoracast,

Do you want to add the fees when the user places the quote request?

Thanks,

Pinal

Hi @markitochi,

Did you mean to raise this query for the Yith WooCommerce plugin? This is the support channel for the Quotes for WooCommerce plugin.

Thanks,

Pinal

Hi @alanmuscat,

I understand. The price should not be displayed on any page irrespective of whether it is created by WooCommerce or no.

While I’m trying to replicate the issue at my end, can you please share your email address?

I’ll create access for you on the dev site so you can help me replicate the issue.

Thanks,

Pinal

Hi @alanmuscat,

Do you have a staging website where I can easily replicate the issue? If yes, can you kindly share the access details to the site on pinalj1612 at gmail dot com.

That would speed up the process of replicating and fixing the issue.

Hoping to hear back from you soon.

Thanks,

Pinal

Hi Dale,

Thank you for using the Quotes for WooCommerce plugin. I checked the website on the link you shared. I was able to see the Ask for Quote payment method fine on the site.

I tried twice and both times it seemed to work fine. You’ve mentioned that the issue is random and is not always replicated.

Can you please let me know if

1. All the products on your store are enabled for quotes?
2. Is there any other payment method such as COD/Paypal etc. enabled on the site?

Thanks,

Pinal

Hi @redhotdesigner,

Can you kindly share the WooCommerce hook that you’ve used to add the image thumbnail?

If you can send the sample code to pinalj1612 at gmail dot com, I can check and let you know how to get it to work for the quote emails.

One thing to note is that the email sent to the admin does not use the standard WC order items table (since we do not want the price to be displayed).

Thank you for the kind words. Hope you enjoy using the plugin. Please consider rating the plugin here.

Thanks,

Pinal

Hi @alanmuscat & @siteweb44,

I’ve downloaded the Hello theme from the repository and will try to replicate the issue and get back to you with an update soon.

Please accept my apologies for the delay in responding.

Have a great day!

Pinal

Hi Alan,

I’ve tried replicating the issue with the WooCommerce mini-cart & Storefront theme. Things seem to be working fine. No price is displayed in the mini-cart. I’ve tried going back and forth on multiple pages as well as tried to add/remove products from the cart.

Can you please let me know the theme you are using? Also in the video link you shared earlier, is it the WooCommerce mini-cart or something else?

Thanks,

Pinal

Hi @alanmuscat,

I checked the video and yes it is an issue that the price is displayed in the cart subtotal in the mini-cart. I’ll try to replicate this at my end and get back to you with an update tomorrow.

Thanks for using the plugin.

Pinal