pinal.shah
Forum Replies Created
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Forum: Plugins
In reply to: [Abandoned Cart Lite for WooCommerce] Error on the Abandoned Orders setup tabHi,
The plugin may not have worked as expected due to the bug you have mentioned above. Please let me know if you would like us to fix it and send it across to you.
Thanks,
PinalForum: Plugins
In reply to: [Abandoned Cart Lite for WooCommerce] Send mail to admin is not workingHi,
Sorry for the delay in response. The abandoned orders are listed in the Abandoned Orders tab. Emails are not sent to the admin for any of the abandoned carts.
Cron job needs to be setup to send reminder emails to the customers who have abandoned their carts.
If you are using a Linux server, then you will need to setup a cron job for the file: “woocommerce-abandon-cart-lite/cron/send_email.php”
You can decide what frequency you want to set the above script to run at, for example 5 minutes, 15 minutes, 30 minutes, etc.
Thanks,
PinalForum: Plugins
In reply to: [Abandoned Cart Lite for WooCommerce] only 3 custom variables availableHi,
The LITE version has only 3 custom variables listed. As for them not being replaced, can you please let me know if the issue still exists?
Please note that they are replaced only in the reminder emails and not the test emails as we do not have any data to replace them with in the test emails.
Thanks,
PinalForum: Plugins
In reply to: [Abandoned Cart Lite for WooCommerce] Error on the Abandoned Orders setup tabHi,
Can you please let me know if you are still facing this issue? If yes, then please let me know so that we can fix it.
Thanks,
PinalForum: Plugins
In reply to: [Abandoned Cart Lite for WooCommerce] Fatal Error ??Hi,
I apologize for the delay in response. Can you please let me know if you are still facing this issue. If yes, please let me know so that I can send you the update file.
Thanks,
PinalForum: Plugins
In reply to: [Abandoned Cart Lite for WooCommerce] Send email in different languagesHi,
No, it is currently not possible to send emails in different languages. You can draft the email in any language of your choice, but then that will the language in which it will be sent to all the clients. Language in emails is not client specific.
Thanks,
PinalForum: Plugins
In reply to: [Abandoned Cart Lite for WooCommerce] Link to image and text malfunctionForum: Plugins
In reply to: [Abandoned Cart Lite for WooCommerce] Link to image and text malfunctionHi Ryan,
I apologize for the delay in response. This is a known issue. Can you please create a ticket on the email address [email protected] so that I can help you fix this issue.
Thanks,
PinalForum: Plugins
In reply to: [Abandoned Cart Lite for WooCommerce] Not working with new WooCommerce updateHi,
I apologize for the delay in responding. I was unable to access the screenshots. Can you please post them again so that I can look into it.
Thanks,
PinalForum: Plugins
In reply to: [Abandoned Cart Lite for WooCommerce] Emails not sendingHi,
You need to setup the cron job manually using cpanel. Once that is done, the cron will be run at the set time interval and emails will be sent out.
Thanks,
Pinal