We have the same problem. Please solve this problem quickly, we depend on it. Occasionally this happens , is it not possible to choose another hosting company? Or some sort of registration system, like Formidableform?
Is it possible to temporarily disable this ping function to your service or to do this once a month/week for example? It crashes every time on this ping function.
It’s a kind of pingserver on the website (to verificate the serialnumber) i think, 10 days ago we had the same problem! The problem was then quickly resolved. It takes a long time now!