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Viewing 15 replies - 1 through 15 (of 170 total)
  • @ulicgn Oh, how great, you’ve already gotten the wheel into motion, thank you so much! Funny how they consistently insisted on their API in my support e-mails as the solution, while their functions are just not working as it stands.

    @ulicgn Thanks for getting back again. I have to confess I only found one topic here on the forums that seems to deal with saving functions, and support also always directs me to their ORM documentation. If you search for tribe_events() directly, you won’t find much, but that seems to be the function to save posts that you created. I have yet to study the documentation, and from what I read, it’s not uncommon links lead to 404, or functions aren’t documented or simply won’t work (well).

    Hey again, @uglicgn,

    I’ve reached out to support and received an answer, which goes like this:

    Just a friendly note that what you are trying to achieve here is not technically covered by support: https://theeventscalendar.com/knowledgebase/what-support-is-provided-for-license-holders/

    In terms of the import extension, we do not have a way to import anything else besides an export from WP ALL Export.

    In terms of our custom tables and what you are trying to do overall, you would probably greatly benefit from checking out our ORM [tribe_events()], the custom tables and our APIs:

    Hope this helps and please let me know if you have any questions.

    (End of quote)

    So, if you want to dive really deep, you can probably get TEC to accept your external events. I fear it’s not within the scope of my project to go as far, but maybe you can get something out of it for your JSON feed?

    • This reply was modified 8 months, 1 week ago by physalis.

    Hey @ulicgn, glad to know I am not the only one with quite a similar problem and intention to import evens to TEC. To be honest, I still need to be able to import, but after @d0153’s reply, I haven’t had time or really an idea on how to pursue my task. So I’m still stranded with a lackluster iCal feed vs. a JSON feed not showing posts in the front end of my site.

    Using the Aggregator (with no options to schedule, so it’s all in vain) for CSV sounds very much like a lacklustre situation, especially because it takes so much manual work. And the whole idea of a feed for automatically importing events created elsewhere on a regular basis is very much defeated, although actually the core function of (the paid) Event Aggregator.

    In the meantime, as my customers are paying for the Aggregator, I wrote a support request, hoping to maybe get to know a way on how to auto-save all events after an import. There is a WordPress function for that (actually, at least two different ones), but as you might have guessed: it won’t make TEC posts show up, probably because they use that separate table to store data for their posts. I’ll keep you posted if I find out anything!

    Hey @d0153, thanks for getting back. I already tried some time ago to import events to The Events Calendar, but failed at the same state, having to then open and save a hundred imported events manually in order to have them show up in TEC. Is there any way to re-save them in batch, so that TEC recognises my imported events? save_post(), as far as I remember, doesn’t do anything. From what I read above, the problem is your plugin using a non-standard extra database table to store information, instead of wp_posts and wp_posts_meta.

    Funny thing is, when I try to import via WP All Import from a JSON source, I want to save them as your custom post type, only either a) without your extension, events are being stored, but not shown on site or b) with your extension, the extension complains it’s not the right post type, so WP All Import skips event creation accordingly.

    So, is there a way to reliably import events from a third-party JSON file? You aggregator only supports a few formats, and JSON is not amongst them.

    physalis

    (@physalis)

    @d0153 Hey there, I’ve just stumbled upon this thread because I have more or less the same problem. In my case, I didn’t try to import events from another site, but from an outside source (JSON API) to WordPress via WP All Import Pro.

    While importing in general works well, my imported events also wouldn’t show up on the front end unless I opened and re-saved them manually.

    If I install your ‘WP All Import Add-On for The Events Calendar’ extension, imports fail because your extension doesn’t allow the post type (although it’s the right one), thus the import skips the entries and does nothing. This does not change if I add your filter

    add_filter( 'tec_labs_wpai_delete_mismatching_post_type', function() { 
        return false;
    } );

    to my theme, import would just skip. Is your extension only able to handle previously exported events through WP All Export? Or why does your extension block the import due to a mismatching post type, despite having used your filter?

    For clarity, I’m only importing events with title, description, start and end dates, a custom field and the event URL, no venues, tickets etc., just plain events.

    • This reply was modified 9 months ago by physalis.
    • This reply was modified 9 months ago by physalis.

    Aw, all the same error for me. It shouldn’t require any further steps if you install it through the repository. Hoping this plugin will be fixed.

    This plugin shows the above error when trying to activate it.

    Thread Starter physalis

    (@physalis)

    TLDR; Still the same – re-sent e-mails, no reply, no fixes. Also the aforementioned zero problem has not been fixed. No updates at all, in fact, be it a bug fix or the ‘new version of the plugin’. Also sick of writing here again to get any kind of support for their paid add-ons and the basic plugin.

    • This reply was modified 3 years ago by physalis.
    Thread Starter physalis

    (@physalis)

    Okay, will send you the e-mail again tomorrow. As I stated, I had sent you many e-mails asking about the state of the bug fixing over the previous months, but hadn’t gotten a reply (see details above).

    Thread Starter physalis

    (@physalis)

    @farhannoor Thanks for eventually taking a turn at fixing the problems.
    As for the success message, there is even a setting in the backend – but it’s being ignored, and pulled from your hard-coded text string in the plugin.
    You have my bug reports and feature request e-mails on file – should I send it again tomorrow to your e-mail address?

    Thread Starter physalis

    (@physalis)

    Better to send a list of bugs here so we can offer you a solution.

    Thanks for the offer, @farhannoor , though we did send it multiple times via e-mail. I don’t understand why sending bugs directly through e-mail (support my customers paid for) is treated so badly. And why I would have to post them here again. Especially for your paid plugins.

    Thread Starter physalis

    (@physalis)

    To give everyone examples: You cannot have a number or a dropdown field for an application form using a value of ‘0’ (zero) as a required field. I.e. if someone on the frontend in the form picks ‘0’ as their choice on a number or a dropdown field, the form won’t send and spit out an error message. We reported this bug months ago.
    Also, some of the text strings you can’t translate, or settings for text elements in the backend are ignored, e.g. the form submission success message. This has been requested here almost a year ago.
    Still nothing.

    Thread Starter physalis

    (@physalis)

    Hey Farhan,

    that’s true: You replied to my first e-mail with my first bug reports and feature requests (some very basic), asking me to prioritise them. After that, I wrote several follow-up e-mails over weeks, and haven’t heard back until you sent a short (not detailed) e-mail with a bug fix update for an add-on we didn’t buy.
    It then took you MONTHS (sic!) to get back with a quick e-mail with a new version of the main plugin which had exactly ONE of the BUGS (not feature requests) fixed, and one of the paid-for add-ons with exactly ONE of the bugs repaired as well. That was after I wrote this review, and after I had sent many e-mails on behalf of my customers again and not heard from you. And now again, I haven’t heard back from you since.
    You might always listen, but having severe bugs in the application, not responding to support requests and sending half-bred updates after half of the time of the paid support period is truly not ‘full support to all the queries’.

    I strongly dislike hate comments, or revenge reviews, but feel obliged to share my experience here for others considering building upon this plugin and its paid extensions. Unless you’re prepared to program and alter this plugin yourself, you might very well be left on your own, just as we were. And still are for most things.

    • This reply was modified 3 years, 1 month ago by physalis.
    • This reply was modified 3 years, 1 month ago by physalis.

    @alyonarutzen Oh, okay, wie schade. In meinem Projekt war der ICS Calendar genau das Richtige – aber trotzdem viel Glück bei Deinem und mit diesem hier :).

    @alyonarutzen Ich will dich hier nicht abwerben. Falls Du Nextcloud oder einen anderen Kalender, der auch einen ical-Feed bereitstellt, benutzt, kann ich dir aber das Plugin “ICS Calendar” empfehlen. Das ist wirklich umfangreich anzupassen via Shortcode und kostenlos und l?sst sich in verschiedenen Ansichten einsetzen.

Viewing 15 replies - 1 through 15 (of 170 total)