phristanov

Hey @hassantafreshi ,

Thanks for the quick response.

Everything seems to be looking right. You can always test it locally to confirm that the URL will be purged. You can also add a reason for the cache purge, in order to track the purge request in the Events History Tab.

Let me know in case you need further help.

Best,
Plamen, Head of Support at NitroPack

Hey @hassantafreshi ,

If you would like to clear the cache instead of invalidating it, the nitropack_invalidate will not be really useful.

Instead, you can clear the cache with this function:

function
nitropack_sdk_purge($url = NULL, $tag = NULL, $reason = NULL, $type = \NitroPack\SDK\PurgeType::COMPLETE)

Let me know if you have any further questions.

Best,
Plamen, Head of Support

Hey @bebedrog ,

We did a further check and we can confirm some tags are missing. We noticed that some settings are stopped which might affect this.

Since we need to pass some verification steps, would you mind opening a request through the support widget at your NitroPack Dashboard or directly contacting us at [email protected] .

Our Tech team is looking forward to your request and we will make sure to get this resolved for you.

Best,
Plamen, Head of Support

Hey @bebedrog ,

Hope you are safe and well.

We ran a quick check with and without NitroPack and we can see the alt tags in both cases. Can you please provide us more information on this, please? Maybe on which pictures the tags are missing?

We will be more than happy to help further. Looking forward to your reply.

Best,
Plamen, Head of Support at NitroPack

Hey @hassantafreshi ,

Thanks for your response.

In this case, it’s better to use?nitropack_invalidate(NULL, "post:$postID", $reason);?The $postID is the postID in?wp_posts?table, so it can be anything there, as long as it’s added in the Optimize Custom post types in NitroPack settings.

I have checked and we need to update our documentation about these. If you want to learn more, in this case, you should check in the root folder of NitroPack, file functions.php

Let me know if this helps.

Best,
Plamen, Head of Support

Hey Mirza,

It’s Plamen here, Head of Support at NitroPack. How are you?

We haven’t received any reports about this particular case. We will be happy to assist. Since we might need some personal information, would you mind emailing us at [email protected]? It would be great if you can attach some screenshots illustrating the issue as well since it will be hard to replicate on our side.

Looking forward to your reply.

Best,
Plamen, Head of Support at NitroPack

Hey @loic45 ,

Thanks so much! Our team will be there to help!

Best,
Plamen, Head of Support at NitroPack

Hey @loic45 ,

Thanks for reporting this as well.

There is a chance that the geolocation is not working properly with NitroPack. Also, please check if the Geolocation (with page caching support) option is enabled in the WooCommerce settings.

We will be able to help further with this but we will need temporary WP-Admin and FTP access. Since this is private information, I would suggest as per your previous request contacting our Support team at?[email protected]?or via the chat widget within our App Dashboard.

Best,
Plamen, Head of Support at NitroPack

Hey @loic45 ,

Thanks for reporting this.

It’s possible that the issue could come from the Lazy Loading feature which we apply or from the fact that the JavaScript resources are loading only from user interaction.

However, in order to confirm this, we will need a reproducible scenario. What I can suggest is contacting our Support team at?[email protected]?or via the chat widget within our App Dashboard.

Best,
Plamen, Head of Support at NitroPack

Hey @hassantafreshi ,

Thanks for the prompt reply.

What I can suggest is checking our documentation HERE and HERE. You should be able to find all the necessary information that you need there.

Let me know if there is something else we can help with.

Best,
Plamen, Head of Support at NitroPack

Hey @spanizhfly,

We will be happy to help with this.

Since we will be needing some personal information, would you like to contact our Support team at [email protected] or send us a screenshot of the issue you are experiencing(and the website url)?

Looking forward to your reply.

Best,
Plamen, Head of Support at NitroPack

Hey @hassantafreshi ,

Thanks for your patience on this one.

We do not provide object caching and it will not interfere. Also, when you are adding a form to a post or a page, the cache is being automatically flushed upon publishing the changes. However, in case he wants to clear a single page/post cache he can use:

nitropack_purge($url = NULL, $tag = NULL, $reason = NULL)
e.g. nitropack_purge(NULL, “single:$postID”, $reason);
nitropack_purge(NULL, “post:$postID”, $reason);

or invalidate it similarly by using:

nitropack_invalidate(NULL, “post:$postID”, $reason);
nitropack_invalidate(NULL, “single:$postID”, $reason);

Best,
Plamen, Head of Support at NitroPack

Hey @nztrinkets001 ,

Thanks for your message! Hope you are well.

The “Asset URL/Code” field is where you enter the name of the file or a unique identifier from the script that you wish to exclude from optimization. If the function is added inline to the website, you can extract a distinctive word or phrase from the script and use it here to prevent it from being optimized.

If the function is part of a specific file rather than inline, you can simply enter the name of that file in the “Asset URL/Code” field to exclude it from optimization.

In your case, you can add “*ts_dispatch_info_single_product*” to the field, which I assume is a unique identifier for this function. The asterisks ensure that everything before and after this specific name is excluded.

Please let us know if this helps. Also, keep in mind that you can always reach out to our Support teams at [email protected] or via the chat widget within the platform.

Best,
Plamen, Head of Support at NitroPack

Hey @merkucio ,

Thanks for your message, hope you are safe and well.

I’ve noticed that you have two separate topics that you will need help with. We will be more than happy to assist but in order to do so, we will need some additional information. Since this information would be private, would you mind contacting our Support team at [email protected] or via the messenger widget within the NitroPack Dashboard.

Looking forward to your message, so we can dig into this and get it resolved for you!

Best,
Plamen, Head of Support at NitroPack

Hey @merkucio ,

Thanks for your message, hope you are safe and well.

I’ve noticed that you have two separate topics that you will need help with. We will be more than happy to assist but in order to do so, we will need some additional information. Since this information would be private, would you mind contacting our Support team at [email protected] or via the messenger widget within the NitroPack Dashboard.

Looking forward to your message, so we can dig into this and get it resolved for you!

Best,
Plamen, Head of Support at NitroPack