philross64370

Many thanks for your help so far
Phil

Hi there,
The result of the console check I did related to Opera, for Chrome I get “Aw snap – something went wrong while displaying this web page” or I get ‘unresponsive page error’ … However for Microsoft Edge it just freezes and seems to be loading something but never gets there …
Thanks Phil

This is what I get when I get the console up for the affected page:

1 – Failed to load resource: net::ERR_BLOCKED_BY_ADBLOCKER

2 – jquery.js?ver=1.12.4:3 Uncaught RangeError: Maximum call stack size exceeded

What do you think?
Thanks
Phil

thanks I will – I have been using, Opera, Chrome and IE (Edge)
Phil

ah ok interesting…
when I first encountered this problem I got an unresponsive script error when I clicked on the download link, whilst the page froze then the download link would work, that error doesnt appear now, just left with the freezing …

Phil

Hi …
Do you think the fault may lie with how WP customer-area is configured ?
Phil

ah ok …

the page that causes the problem can only be accessed once someone has signed into the ‘customer-area’

how can I get you to see the page?

Phil

I’m not sure how I can show you a screen shot of the relevant page ?

Phil

https://www.slk-connect.com/customer-area/files/my-files/2016/08/04/4-august-2016/

Please try this link – thanks
Phil

Hi there,

No all other browser tabs work fine its just the page that contains WP customer-area, there is a ‘circular’ annimation on the WP customer-area tab, that stops after 1-2 minutes, then page unfreezes and the download link works

Thanks Phil

Hi There,

Only conceivably the customer-area plugin, I can’t see any other relevant plug ins …
Should I re post this there ?
Thanks
Phil