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  • Thread Starter philf321

    (@philf321)

    Hi @nahuelmahe, thank you very much for getting back to me ??

    Thank you for identifying that the button is hidden behind CSS code in the child themes style sheet.

    Apologies, I am not very technical, and have tried to get it working again, and have the following further information:

    – the button used to work as is… however, it stopped working.
    – I’ve also tried using the button on the page https://www.railinnovationgroup.com/start-up-rail/ but I get the same issue there.
    – Apologies, but I really don’t know how to follow your suggestion: “Could you test the Direct Stripe button on a page with all other plugins deactivated and switching to the default twentynineteen theme? ” please can you advise, how I would know if all other plugins are deactivated? Also what do you mean by switching to the default twentynineteen theme? is this a button preference?

    Apologies, we are not very technical, we just set up the website and as long as it works ??

    Thank you very much for any further help you can give ??

    Thread Starter philf321

    (@philf321)

    We also tried using Chrome and Safari, and it gets the same issue so its not a browser issue… any other suggestions? any help would be great ??

Viewing 2 replies - 1 through 2 (of 2 total)