pframe

As I said in my original post, I tried that
“So I went in and turned on the 500 error setting, which didn’t help at all.”

I’m both the site developer and host manager. I don’t know of any reason our server would be blocking the request.
Thanks for the help! If you come across anything other than the Instagram API being unresponsive I’d appreciate if you’d let me know. I’ll see if I can find a good place to monitor Instagram API service issues…
I may chime back in if the problem persists past Instagram fixing things.

When I said message I meant this one where the shortcode is
“To see the Instagram feed you need to add your own API Token to the Instagram Options page of our plugin.”

No error.
“Your access token is working! Generate your shortcode on the settings page.”

So, I just switched that API key to the one it gives when you press the button. It worked for approximately an hour, and now its giving the message and php warning again…

thoughts?

Oh, we may be hitting an instagram API key sandbox limit? We only have 2000 views today though.. and as long as the plugin caches.. I don’t think we would have hit that limit yet?

We are fairly new to the plugin.
We indeed have entered an API token, the one that it got using the button wasn’t really working so we registered one in the instagram developer panel. It worked this morning and then we started seeing the message about adding an API key.

We are indeed using Feed Them Social v2.0.9

Neither clearing the cache or developer mode has helped.

### Begin System Info ###
		
SITE_URL:                 https://mormonsud.org
Feed Them Social Version: 2.0.9

-- WordPress Configuration:
	
WordPress Version:        4.6.1
Multisite:                No
Permalink Structure:      /%year%/%monthnum%/%day%/%postname%/
Active Theme:             Extra 2.0.15
PHP Memory Limit:         256M
WP_DEBUG:                 Disabled

-- Webserver Configuration:
	
PHP Version:              5.5.9-1ubuntu4.20
Web Server Info:          Apache/2.4.7 (Ubuntu)

-- PHP Configuration:
	
Safe Mode:                No
Upload Max Size:          30M
Post Max Size:            30M
Upload Max Filesize:      30M
Time Limit:               0
Max Input Vars:           1000
Allow URL File Open:      On ()
Display Erros:            N/A

-- PHP Extensions:
	
FSOCKOPEN:                Your server supports fsockopen.
cURL:                     Your server supports cURL.

-- Active Plugins:

Akismet: 3.2
Cloudflare: 3.0.6
CodeStyling Localization: 1.99.30
Customized Recent Comments: 1.2
Disable / Hide Comment URL: 1.0
Elegant Themes Updater: 1.2
Enable Media Replace: 3.0.5
Feed Them Social (Facebook, Instagram, Twitter, etc): 2.0.9
Flexi Pages Widget: 1.7.3
Force Regenerate Thumbnails: 2.0.6
Google Analytics by MonsterInsights: 5.5.4
iThemes Security: 5.6.4
Media Deduper: 1.1.0
Monarch Plugin: 1.3.2
My Custom Functions: 3.4
Photo Gallery: 2.2.89
Post Expirator: 2.1.4
Redirection: 2.4.5
Top 10: 2.4.2
Wordfence Security: 6.2.3
WP-PageNavi: 2.91
Yoast SEO: 3.7.1

-- Custom Token or Keys added to Options Pages
-- You must have a custom token to use the feeds

Facebook App Token:         Yes
FB App ID for Like Button:  No
Twitter Consumer Key:       No
Twitter Secret:             No
Twitter Token:              No
Twitter Token Secret:       No
Instagram:                  Yes
			
### End System Info ###