pfleming33
Forum Replies Created
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Forum: Plugins
In reply to: [CTX Feed – WooCommerce Product Feed Manager] Category mappingNo problem have found out how to do it…
I received the reply below after being directed to another support group.
Is there any point in trying the Elite Version?
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Damien Smith (Automattic) Apr 6, 2022, 15:17 UTC Hi Peter! The Australian site will not run Product Feed Pro, givng a critical error when creating the feed. Because of differences in databases -- not only i.e. versioning, but things as fundamental as naming conventions used in settings -- site migration can sometimes be devilishly tricky in unexpected ways. Alas, we can only help with plugins we make and/or sell at WooCommerce.com, so I don't think we'll be able to shed much light on this problem with Product Feed Pro. What I will say is, since WooCommerce is open source, you can at least find and examine the lines that the error message refers to. For example, /woocommerce/includes/wc-product-functions.php:1083 seems to be concerned with setting a variable called $line_price: $line_price = $price * $qty; Although I'm not really a coder, the phrase "unsupported operand type" often means an issue caused by mixing strings and integers. That is, the code is attempting a mathematical operation on a non-numeric string. I have installed a clean version of woocommerce on the Australian server and Product feed Pro works on it. This sounds hopeful. If you then gradually reintroduce the other plugins, theme etc, does it continue to work? That would be my advice if the developers of the Product Feed Pro plugin aren't able to assist. I hope that's of some use; I regret that this is outside the scope of our support! Best, Damien -- Woo Support Please note: this ticket will mark itself "closed" if there is no response within 4 days, but you can reopen it at any time by replying.
Forum: Plugins
In reply to: [WooCommerce] wc_get_price_excluding_tax E_ERROR was causedThis is teh fatal errors log from yesterday, not sure what else to send??
2022-04-05T13:24:47+00:00 CRITICAL Uncaught Error: Unsupported operand types in /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woocommerce/includes/wc-product-functions.php:1083 Stack trace: #0 /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php(2882): wc_get_price_excluding_tax(Object(WC_Product_Simple)) #1 /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(4556): WooSEA_Get_Products->woosea_get_products(Array) #2 /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(2189): woosea_continue_batch('uJogWF2ZdVZwTYE...') #3 /home/customer/www/ozpilot.com.au/public_html/wp-includes/class-wp-hook.php(307): woosea_project_refresh('') #4 /home/customer/www/ozpilot.com.au/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters('', Array) #5 /home/customer/www/ozpilot.com.au/public_html/wp-includes/plugin.php(474): WP_Hook->do_action(Array) #6 /home/c in /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woocommerce/includes/wc-product-functions.php on line 1083 2022-04-05T13:57:19+00:00 CRITICAL Uncaught Error: Unsupported operand types in /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woocommerce/includes/wc-product-functions.php:1083 Stack trace: #0 /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php(2882): wc_get_price_excluding_tax(Object(WC_Product_Simple)) #1 /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(4556): WooSEA_Get_Products->woosea_get_products(Array) #2 /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(4363): woosea_continue_batch('BRrz5l0fhRVYKe6...') #3 /home/customer/www/ozpilot.com.au/public_html/wp-includes/class-wp-hook.php(307): woosea_generate_pages('') #4 /home/customer/www/ozpilot.com.au/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters('', Array) #5 /home/customer/www/ozpilot.com.au/public_html/wp-includes/plugin.php(474): WP_Hook->do_action(Array) #6 /home/cu in /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woocommerce/includes/wc-product-functions.php on line 1083 2022-04-05T14:27:44+00:00 CRITICAL Uncaught Error: Unsupported operand types in /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woocommerce/includes/wc-product-functions.php:1083 Stack trace: #0 /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php(2882): wc_get_price_excluding_tax(Object(WC_Product_Simple)) #1 /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(4556): WooSEA_Get_Products->woosea_get_products(Array) #2 /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(4481): woosea_continue_batch('BRrz5l0fhRVYKe6...') #3 /home/customer/www/ozpilot.com.au/public_html/wp-includes/class-wp-hook.php(307): woosea_create_all_feeds() #4 /home/customer/www/ozpilot.com.au/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters('', Array) #5 /home/customer/www/ozpilot.com.au/public_html/wp-includes/plugin.php(522): WP_Hook->do_action(Array) #6 /home/cu in /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woocommerce/includes/wc-product-functions.php on line 1083 2022-04-05T15:24:25+00:00 CRITICAL Uncaught Error: Unsupported operand types in /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woocommerce/includes/wc-product-functions.php:1083 Stack trace: #0 /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php(2882): wc_get_price_excluding_tax(Object(WC_Product_Simple)) #1 /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(4556): WooSEA_Get_Products->woosea_get_products(Array) #2 /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(4481): woosea_continue_batch('BRrz5l0fhRVYKe6...') #3 /home/customer/www/ozpilot.com.au/public_html/wp-includes/class-wp-hook.php(307): woosea_create_all_feeds() #4 /home/customer/www/ozpilot.com.au/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters('', Array) #5 /home/customer/www/ozpilot.com.au/public_html/wp-includes/plugin.php(522): WP_Hook->do_action(Array) #6 /home/cu in /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woocommerce/includes/wc-product-functions.php on line 1083 2022-04-05T16:24:16+00:00 CRITICAL Uncaught Error: Unsupported operand types in /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woocommerce/includes/wc-product-functions.php:1083 Stack trace: #0 /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php(2882): wc_get_price_excluding_tax(Object(WC_Product_Simple)) #1 /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(4556): WooSEA_Get_Products->woosea_get_products(Array) #2 /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(4481): woosea_continue_batch('BRrz5l0fhRVYKe6...') #3 /home/customer/www/ozpilot.com.au/public_html/wp-includes/class-wp-hook.php(307): woosea_create_all_feeds() #4 /home/customer/www/ozpilot.com.au/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters('', Array) #5 /home/customer/www/ozpilot.com.au/public_html/wp-includes/plugin.php(522): WP_Hook->do_action(Array) #6 /home/cu in /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woocommerce/includes/wc-product-functions.php on line 1083 2022-04-05T17:24:30+00:00 CRITICAL Uncaught Error: Unsupported operand types in /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woocommerce/includes/wc-product-functions.php:1083 Stack trace: #0 /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php(2882): wc_get_price_excluding_tax(Object(WC_Product_Simple)) #1 /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(4556): WooSEA_Get_Products->woosea_get_products(Array) #2 /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(4481): woosea_continue_batch('BRrz5l0fhRVYKe6...') #3 /home/customer/www/ozpilot.com.au/public_html/wp-includes/class-wp-hook.php(307): woosea_create_all_feeds() #4 /home/customer/www/ozpilot.com.au/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters('', Array) #5 /home/customer/www/ozpilot.com.au/public_html/wp-includes/plugin.php(522): WP_Hook->do_action(Array) #6 /home/cu in /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woocommerce/includes/wc-product-functions.php on line 1083 2022-04-05T18:24:21+00:00 CRITICAL Uncaught Error: Unsupported operand types in /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woocommerce/includes/wc-product-functions.php:1083 Stack trace: #0 /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php(2882): wc_get_price_excluding_tax(Object(WC_Product_Simple)) #1 /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(4556): WooSEA_Get_Products->woosea_get_products(Array) #2 /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(4481): woosea_continue_batch('BRrz5l0fhRVYKe6...') #3 /home/customer/www/ozpilot.com.au/public_html/wp-includes/class-wp-hook.php(307): woosea_create_all_feeds() #4 /home/customer/www/ozpilot.com.au/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters('', Array) #5 /home/customer/www/ozpilot.com.au/public_html/wp-includes/plugin.php(522): WP_Hook->do_action(Array) #6 /home/cu in /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woocommerce/includes/wc-product-functions.php on line 1083 2022-04-05T19:24:31+00:00 CRITICAL Uncaught Error: Unsupported operand types in /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woocommerce/includes/wc-product-functions.php:1083 Stack trace: #0 /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php(2882): wc_get_price_excluding_tax(Object(WC_Product_Simple)) #1 /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(4556): WooSEA_Get_Products->woosea_get_products(Array) #2 /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(4481): woosea_continue_batch('BRrz5l0fhRVYKe6...') #3 /home/customer/www/ozpilot.com.au/public_html/wp-includes/class-wp-hook.php(307): woosea_create_all_feeds() #4 /home/customer/www/ozpilot.com.au/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters('', Array) #5 /home/customer/www/ozpilot.com.au/public_html/wp-includes/plugin.php(522): WP_Hook->do_action(Array) #6 /home/cu in /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woocommerce/includes/wc-product-functions.php on line 1083 2022-04-05T20:24:19+00:00 CRITICAL Uncaught Error: Unsupported operand types in /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woocommerce/includes/wc-product-functions.php:1083 Stack trace: #0 /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php(2882): wc_get_price_excluding_tax(Object(WC_Product_Simple)) #1 /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(4556): WooSEA_Get_Products->woosea_get_products(Array) #2 /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(4481): woosea_continue_batch('BRrz5l0fhRVYKe6...') #3 /home/customer/www/ozpilot.com.au/public_html/wp-includes/class-wp-hook.php(307): woosea_create_all_feeds() #4 /home/customer/www/ozpilot.com.au/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters('', Array) #5 /home/customer/www/ozpilot.com.au/public_html/wp-includes/plugin.php(522): WP_Hook->do_action(Array) #6 /home/cu in /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woocommerce/includes/wc-product-functions.php on line 1083 2022-04-05T21:25:22+00:00 CRITICAL Uncaught Error: Unsupported operand types in /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woocommerce/includes/wc-product-functions.php:1083 Stack trace: #0 /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php(2882): wc_get_price_excluding_tax(Object(WC_Product_Simple)) #1 /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(4556): WooSEA_Get_Products->woosea_get_products(Array) #2 /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(4481): woosea_continue_batch('BRrz5l0fhRVYKe6...') #3 /home/customer/www/ozpilot.com.au/public_html/wp-includes/class-wp-hook.php(307): woosea_create_all_feeds() #4 /home/customer/www/ozpilot.com.au/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters('', Array) #5 /home/customer/www/ozpilot.com.au/public_html/wp-includes/plugin.php(522): WP_Hook->do_action(Array) #6 /home/cu in /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woocommerce/includes/wc-product-functions.php on line 1083 2022-04-05T22:24:31+00:00 CRITICAL Uncaught Error: Unsupported operand types in /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woocommerce/includes/wc-product-functions.php:1083 Stack trace: #0 /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php(2882): wc_get_price_excluding_tax(Object(WC_Product_Simple)) #1 /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(4556): WooSEA_Get_Products->woosea_get_products(Array) #2 /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(4481): woosea_continue_batch('BRrz5l0fhRVYKe6...') #3 /home/customer/www/ozpilot.com.au/public_html/wp-includes/class-wp-hook.php(307): woosea_create_all_feeds() #4 /home/customer/www/ozpilot.com.au/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters('', Array) #5 /home/customer/www/ozpilot.com.au/public_html/wp-includes/plugin.php(522): WP_Hook->do_action(Array) #6 /home/cu in /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woocommerce/includes/wc-product-functions.php on line 1083 2022-04-05T23:24:13+00:00 CRITICAL Uncaught Error: Unsupported operand types in /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woocommerce/includes/wc-product-functions.php:1083 Stack trace: #0 /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php(2882): wc_get_price_excluding_tax(Object(WC_Product_Simple)) #1 /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(4556): WooSEA_Get_Products->woosea_get_products(Array) #2 /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(4481): woosea_continue_batch('BRrz5l0fhRVYKe6...') #3 /home/customer/www/ozpilot.com.au/public_html/wp-includes/class-wp-hook.php(307): woosea_create_all_feeds() #4 /home/customer/www/ozpilot.com.au/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters('', Array) #5 /home/customer/www/ozpilot.com.au/public_html/wp-includes/plugin.php(522): WP_Hook->do_action(Array) #6 /home/cu in /home/customer/www/ozpilot.com.au/public_html/wp-content/plugins/woocommerce/includes/wc-product-functions.php on line 1083
Forum: Plugins
In reply to: [WooCommerce] wc_get_price_excluding_tax E_ERROR was causedScheduled actions looksfine, all wp-cron have run correctly…
Here is the log from trying to run today…
04-05-2022 @ 14:24:46 - <!-- Start new QUERY --> 04-05-2022 @ 14:24:46 - Array ( [posts_per_page] => 565 [offset] => 0 [post_type] => Array ( [0] => product [1] => product_variation ) [post_status] => publish [fields] => ids [no_found_rows] => 1 ) 04-05-2022 @ 14:24:46 - <!-- START new QUERY --> 04-05-2022 @ 14:56:42 - <!-- Start processing new product --> 04-05-2022 @ 14:56:42 - In update_project function 04-05-2022 @ 14:56:42 - <!-- End processing product --> 04-05-2022 @ 14:56:42 - <!-- Start processing new product --> 04-05-2022 @ 14:56:42 - BRrz5l0fhRVYKe6BiaSKJ6aDH8TFVti8 04-05-2022 @ 14:56:42 - <!-- End processing product --> 04-05-2022 @ 14:56:49 - <!-- Start processing new product --> 04-05-2022 @ 14:56:49 - In update_project function 04-05-2022 @ 14:56:49 - <!-- End processing product --> 04-05-2022 @ 14:57:08 - <!-- Start processing new product --> 04-05-2022 @ 14:57:08 - In update_project function 04-05-2022 @ 14:57:08 - <!-- End processing product --> 04-05-2022 @ 14:57:12 - <!-- Start processing new product --> 04-05-2022 @ 14:57:12 - In update_project function 04-05-2022 @ 14:57:12 - <!-- End processing product --> 04-05-2022 @ 14:57:19 - <!-- Start processing new product --> 04-05-2022 @ 14:57:19 - In update_project function 04-05-2022 @ 14:57:19 - <!-- End processing product --> 04-05-2022 @ 14:57:19 - <!-- Start new QUERY --> 04-05-2022 @ 14:57:19 - Array ( [posts_per_page] => 445 [offset] => 0 [post_type] => Array ( [0] => product ) [post_status] => publish [fields] => ids [no_found_rows] => 1 ) 04-05-2022 @ 14:57:19 - <!-- START new QUERY -->
I have supplied the data this morning, thanks
Forum: Plugins
In reply to: [WooCommerce] wc_get_price_excluding_tax E_ERROR was causedHi
Thanks for coming back to us…
The site is running on ultra fast PHP 7.4.28 on siteground
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Here is the status report
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### WordPress Environment ### WordPress address (URL): https://dev.ozpilot.com.au Site address (URL): https://dev.ozpilot.com.au WC Version: 6.3.1 REST API Version: ? 6.3.1 WC Blocks Version: ? 6.9.0 Action Scheduler Version: ? 3.4.0 WC Admin Version: ? 3.3.0 Log Directory Writable: ? WP Version: 5.9.2 WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: – WP Cron: ? Language: en_GB External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.28 PHP Post Max Size: 256 MB PHP Time Limit: 120 PHP Max Input Vars: 3000 cURL Version: 7.66.0 OpenSSL/1.1.1n-fips SUHOSIN Installed: – MySQL Version: 5.7.32-35-log Max Upload Size: 256 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 6.3.0 WC Database Prefix: zqg_ Total Database Size: 169.61MB Database Data Size: 124.17MB Database Index Size: 45.44MB zqg_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB zqg_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB zqg_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB zqg_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB zqg_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB zqg_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB zqg_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB zqg_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB zqg_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB zqg_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB zqg_woocommerce_shipping_zone_methods: 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I have had no joy getting this to work. Tried it on a staging site without success, same error.
Any further thoughts would be appreciated.
Thanks
Peter
I wonder if there is an file access issue.
The site was password protected up until 2 days ago, I will check with the hosting company whether they can see an issue.
Hi
Everything is up to date.
I tried turning off all other plugins apart from this and woocommerce but still get the error.
WP_CRON is working as auto updates have been done, so not sure what to do next?
Thanks
Peter
Here is a copy of the log…
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