peterfz30

I use Google Chrome and Autofill.

All works as it should until I enter my payment information which then deletes my email address.

If I go back and enter my email address, the card information disappears.

OK, the second email address has disappeared. I do not know why however when I enter Credit card details, the email address at the top is cleared and I still cannot make a purchase.

Hi Oleg,
On the following page (see link below) are 12 images, please select any image and you will immediately see the problem with the filter.

https://branding.hobartwebsitedesign.com.au/collections/

If I use the filter on the sidebar all works as it should.

My issue is that if I select ANY image on the page, the filter mostly disappears. I believe the filter should always be there while showing the filtered condition and it does not do this.

I do apologise, I had changed the page name.

Please find the correct link to the page in question below.

https://branding.hobartwebsitedesign.com.au/collections/

Thank you Oleg.

Why do the filters disappear when I select an image?

There is no easy way that I can see to select another category without reselecting the “Collections” page via the menu.

Regards
Peter

Thank you,
All appears to be ok now.

Yep, I have the same problem.
I have disabled the plugin as it is not allowing any orders through.

Do you have a better solution than to just wait for an update sometime in the future?

Same issue, following

Having the same issue.

https://saraheliza.com.au/weddings/

I too have issues with several websites.
I have tried all the suggestions by Neil and others without affect.

Clearly, there is an issue as there are too many people with this issue on this forum.

I am in the position of having to look for alternative contact forms which I find disappointing but what else can I do.

• This reply was modified 5 years, 8 months ago by peterfz30.

My error message has an orange border around it.

I am using latest WordPress, Genesis, Dynamic website builder.

I have disabled all plugins and used the default WordPress theme and still get the error.

I am having the same problem.
My error message has an orange border around it.

I am using latest WordPress, Genesis, Dynamic website builder.

I have disabled all plugins and used the default WordPress theme and still get the error.

I have worked through the list with no success.

Thanks Nick.
I have no idea but it now seems to be working on both browser and mobile.

I didn’t change anything but will keep an eye on it for a few days.

Thank you for your help.

Hi Nick,
It works for me on FireFox but not on Chrome in both mobile and pc.