Pete468

Hi Troy – I’m using vanilla WordPress with a basic custom theme. The Facebook feed has worked without issue for 4 years. There has been no fundamental changes on the site other than WordPress and Plugin updates. Nigel has advised me to do all the things that have been talked about already (Caching, CRON, feed settings, etc.) I’ve done these things with no effect. Hopefully there is something else that can be done.

Thank you Nigel,

I have done that. I look forward to hearing from you.

Thanks

Hello,

Was this resolved? I have the same issue. The feed show’s the up-to-date post in the back end preview, but the front end site does not update unless I save settings for the FaceBook Feed plugin. I have disabled caching on the site and at host level. The site is https://crickhowelladventure.co.uk/

Thanks

Hi Mia – I wondered if you had had a chance to look at our diagnostic report yet?

Hi Mia – I’ve sent the diagnostic report

Thanks! Thats’ a handy function. I guess, to use it to call a special header for Category and Product pages, I would need to know the names of the templates woocommerce uses for those pages – Which I guess are archive-product.php and single-product.php? I tried this:

function get_header( $name = single-product ) {
    do_action( 'get_header', $single-product );

But that broke the site – Guess I misunderstood?

Ok Great – Thanks!
Is it possible to give a rough idea when the new version will be available? (I mean will it be days, weeks or months?) Thanks!

I have the same problem. Are there any other alternative plug-ins?

Ok – I realised that when I replaced the index.php after you brought up the ‘silence is golden’ error, I replaced it with a copy of index.php from the domain root, which contained a relative path that was incorrect for the WP install directory (i.e. /wp/wp-blog-header.php). This was causing the error you highlighted.
After removing the extra ‘wp/’ all the problems are fixed. Which is great!

I tried putting the ‘silence is golden’ file back , and it broke in the same way. So although it’s great I’ve worked around the problem (thanks for your help!), it doesn’t explain why my usual technique that works eleswhere, don’t work here.

Hello Pavel,
Diagnosing errors with the browser console is fairly new to me, so I’m not that confident with it.
I expect the error you mention is because of the duplicate index files..
The silence is golden technique has worked on other WP sites of mine using the calendar (for instance: https://www.focusmagazinesltd.co.uk/abergavenny-focus/ )

The error I get is as follows:
SyntaxError: expected expression, got ‘<‘
https://maryray.co.uk/wp/?ai1ec_render_js=calendar.js&is_backend=false&is_calendar_page=true&ver=2.3.9
Line 1

ok – Thanks justin.

Hi Pavel – With regard to your other suggestions:
1. I can’t disable “Advanced JS Cache” from the Advanced tab of the settings, because the settings do not display!
2. I’ve sent my .htaccess file to Benjamin
3. I can’t check the settings for the default calendar page for the same reason as point 1. But I can tell by looking at the site that it is https://maryray.co.uk/calendar/.

The ‘wp’ directory is the wordpress install directory, and all the permalinks don’t include it because of the line in my root index.php require( dirname( __FILE__ ) . '/wp/wp-blog-header.php' ) so that wordpress can sit in it’s own directory. I use this technique on all my sites, some of which use the Timely calendar – with no problems.
Any more ideas/suggestions would be greatly appreciated!

Thanks for the suggestion justin – I’ve switched to php 5.6, and the behaviour is the same.

Hello Pavel – I tried doing that, and it didn’t make any difference. Still no settings and no expanding events.
Please can you look again?

The “Silence is golden” is from the empty index.php file in the root of my wp directory (simply there to stop it’s contents being listed). The index.php at the root of my domain conatins the require directory line:
require( dirname( __FILE__ ) . '/wp/wp-blog-header.php' ); so that wordpress can live in it’s own directory.

I suppose I could put a copy of the ‘proper’ index.php back in the wordpress directory (but I understood that this was not best practice)

I have the same issue. No settings are available, and also in the front-end, the events do not expand.
My site is https://maryray.co.uk/
Calendar version 2.3.9
Wordpress version: 4.4.2
PHP version 5.4
I’ve tried disabling all other plug-ins and switching theme.

The console doesn’t show any errors

What is the thing with .htaccess? Is there something I can try with that?