Pepper 78

I bought this Powerpack Plugin and it works great for that ??

• This reply was modified 7 years, 4 months ago by Pepper 78.

I have the same problem :-/

Thank You ??

Hi,

No, I changed nothing. Not that I would know. But what I found out just this morning is, that when I in in the order and change the option from “translate order” to “never translate”, I finally can change the order status from “undefined” to “solved” or others. But I have to set this status always manually. Maybe it is something with the update and the plugin WPML. But for me we can close this toppic. As long I can change the status, everything is fine for me.

Thank You for Your help and kind regards,
Andrea

Oh sorry. Here it is.

### WordPress Environment ###

Home URL: https://www.swiss-advance.com
Site URL: https://www.swiss-advance.com
Jigoshop Version: 1.17.3
Jigoshop Database Version: 1503180
Log Directory Writable: ? /home/swissadvancecom/FTPROOT/htdocs/wp-content/uploads/jigoshop-logs/
WP Version: 4.1.1
WP Multisite: –
WP Memory Limit: 64 MB
WP Debug Mode: –
Language: de_DE

### Server Environment ###

Server Info: Apache
PHP Version: 5.5.22
PHP Post Max Size: 32 MB
PHP Time Limit: 61
PHP Max Input Vars: 1000
SUHOSIN Installed: –
MySQL Version: 5.5.40
eAccelerator: ?
APC: ?
OpCache: ?
Short Open Tag: ?
Allow URL fopen: ?
Session: ?
Cookie Path: /
Save Path: /tmp
Use Cookies: ?
Use Only Cookies: ?
Max Upload Size: 16 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
Remote Post: ?
Remote Get: ?

### Server Locale ###

decimal_point: .
thousands_sep: k.A.
mon_decimal_point: k.A.
mon_thousands_sep: k.A.

### Active Plugins (17) ###

amr shortcode any widget: by anmari – 2.5
Kirsch Plugin: by Cherry Team. – 1.2.7
Contact Form 7: by Takayuki Miyoshi – 4.1.1
FooBox Free Image Lightbox: by FooPlugins – 1.0.5
Gallery Bank Lite Edition: by Tech Banker – 3.0.111
Google Analytics: by Kevin Sylvestre – 1.0.6
Jigoshop: by Jigoshop Limited – 1.17.3
JigoShop PostFinanceCw: by customweb GmbH – 2.0.137
MotoPress Content Editor: by MotoPress – 1.5.8
Newsletter Sign-Up: by Danny van Kooten – 2.0.5
Really Simple CAPTCHA: by Takayuki Miyoshi – 1.8.0.1
Regenerate Thumbnails: by Viper007Bond – 2.2.4
WPML Multilingual CMS: by ICanLocalize – 2.4.3
Wordfence Security: by Wordfence – 5.3.11
WordPress SEO: by Team Yoast – 2.0.1
WPML String Translation: by ICanLocalize – 1.3.0
WPML Translation Management: by ICanLocalize – 1.2.9

### Settings ###

Taxes Enabled: ?
Shipping Enabled: ?
Force SSL: –
Currency: CHF (CHF)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2

### Jigoshop Pages ###

Shop Base: #2872 – /?page_id=2872
Warenkorb: #2873 – /?page_id=2873
Zur Kasse: #2879 – /?page_id=2879
Bezahlen: #2880 – /?page_id=2880
Thanks: #2881 – /?page_id=2881
Mein Benutzerkonto: #2875 – /?page_id=2875
Edit Address: #2876 – /?page_id=2876
Bestellung anzeigen: #2878 – /?page_id=2878
Passwort ?ndern: #2877 – /?page_id=2877
Track Order: #2874 – /?page_id=2874
Terms: #588 – /?page_id=588

### Taxonomies ###

Product Types:

### Theme ###

Name: theme47237
Version: 2.1
Author URL:
Child Theme: ?
Parent Theme Name: cherry
Parent Theme Version: 3.1.5
Parent Theme Author URL: //info.template-help.com/help/
Jigoshop Support: Not Declared

### Templates ###

Overrides: CherryFramework/index.php

Yes, sure.
I’m using Jigoshop version 1.17.2 and WP version 4.1.1

Dear Paul,

Thank You for Your replay. Yes, I have issues with all orders. I can not manage the orders anymore. They just stay undefined…

I have a similar problem. Since a week or more all orders are undefined?!? Even those which been already solved and for example a year old.

This is really a problem, because of that neither me or the customer is getting a notification of the order.

What can I do? It is really urgent!

Thank You for any help!

Does anyone has an idea?

Thank You so much for your help! ??