penofjen

Hi, thanks for your replies. I had put the correct file in, what was happening was that it was being overwritten by the jpeg version. I had taken screenshots to show this when I remembered that I have another plugin,that creates a thumbnail of any PDF upload and therefore creates a jpeg version of the filename. It isn’t really necessary with SDM as I created a thumbnail on the download page image set up. I deactivated the other plugin and all seems ok now. So it is the other plugin at fault. It seems to be over writing the actual PDF with the thumbnail jpeg version instead of just creating the new file.

I’ve found HG to be quite varied in their support, they used to be fab but has gone downhill past year or so. I’ve been thinking of switching hosts because of it.

Anyway, if it’s just me, don’t stress too much, I don’t use DG much on my site and I can probably work round it. I can always revert to the older version as you suggested.

Hi Dan, I’m afraid mine is still not working. I had another issue fixed with Hostgator and Optmize Press plug in, so I was hopeful that perhaps it might’ve been linked, but I get the same errors as before when I try to ‘add new plugin’.

I’m also Hostgator. They have looked into it for me though and said it was a plug in, not saying which one. So it was me going through each one that showed the DG problem.

Can I jump in as I was about to post a new issue, but see that this is the same thing I am having –
Hi, I have been having troubles with my site, I can’t add new plug in and jet pack wouldn’t connect. I have spoken to hosting and they have said it must be a plug in. So I have gone through each plug in, the culprit is Document Gallery. I noticed that you had been having issues so I deleted and downloaded the most up to date version, says it was updated 2 days ago. Same problem occurs. I get a grey screen with ‘unexpected error’ if I try to go to ‘add new plug in’, also Jetpack won’t connect to wordpress when DG is active.

I’m not a developer, so I use a plug in to avoid having to get into code, so not too happy trying to add/remove code as per your workaround. Just letting you know that the issue has not been fixed by your latest release.