pegasuspress

I have checked the PayPal account and there are two e-mails showing “payment” from the buyer’s address in the facilitor’s account. The e-mail from PayPal confirming the submission is not getting sent back to the e-mail account specified in the form (again, it is a Gmail account). The submission is listed in the CP Contact Form Messages area for the form but again, it is not being sent to the Gmail address. I tested my WP SMTP configuration on the site with the Gmail address and it is working properly (i.e. the Gmail address received the test e-mail from WP SMTP).

The submission says it was not paid, but gives me the option to change it to paid or to cancel the transaction in the CP Contact Form messages section for this form.

Is there no way I can get this to work with the Gmail address?

So, how should I go about troubleshooting this?

• This reply was modified 4 years, 9 months ago by pegasuspress.
• This reply was modified 4 years, 9 months ago by pegasuspress.

It is by itself (not a multi-site or add-on domain).

Where would I find the CloudFlare proxy? Is it in cPanel?

Everything is now fixed.

The shortcode works and shows the categories properly but the default for the store front page (which uses the settings under Appearance > Customize > Woocommerce > Product Catalog) still only shows the first 3 categories I added and I apparently cannot turn off these options and only use the shortcode. The setting I have under the Product Catalog page are Shop Page Display: Show Categories; Category Display: Show Products; Default Product Sorting: Default Sorting; Products Per Row: 4; Rows Per Page: 8.

Our front page with the problem is at MCHS Online Store

The Photos category which is missing from the Categories list can be seen here.

The page shows the categories (which only displays 3 of the 4 of them); an On Sale area; and a New In area. I’d be fine eliminating the New In area (and keep the On Sale area) but I’m missing my 4th category (photos) which you can see two examples of in the New In area. listed at the bottom.

I am using the Storefront theme from Woocommerce.

Thank you. I didn’t realize there was content in the text field beyond what I saw. I appreciate it!

I disabled Smush and the ads came back. I will leave it off until the conflict is solved.

Any ideas on how to fix this issue?

We have Smush loaded becaue I had been having issues with large images that had been loaded into posts. I will disable Smush and see what happens.

Also, I have left the shortcode active so you can see where ads are supposed to appear.

Yes. All of my categories have products associated with them and are live on the Woocommerce site.

OK. I got the front page issue straightened out.

Now, I’m struggling with ad placements on other pages.

The ads are showing up on the pages, but my client would like for them to be above the page/post title and not above the content of the page. Is there a way to move them up above the title? I looked at the placement settings and I don’t see anything that will insert them in that location.