PedroDK

Hi Vishali009,

Thank you very much for your help and sorry for my late reply. ??

cheers P.

You couldn’t just have informed about that from the start?

You call yourself a support function?

What a f….. waste of time this has been.

… to think that it should be so hard to get some support from you guys…

This is going round in circles.

I have already submitted a support ticket at WPManageNinja, but I get no answer.

That, however, stille requires that you inform me of an e-mail so that I can create a login for your support to use to login to our client’s website.

Hi Ahsan,

I think you misunderstand.

It’s your e-mail (at your end) I need in order to create a temporary login for our clint’s website.

I can’y give you access without an e-mail to create a temporary user.

Hi Ahsan,

What e-mail (your e-mail) should I use for a temporary login to our client’s website?

Suddenly the thread is marked as resolved… It has not been resolved.

bw P.

I can’t help thinking how ironic it is that you market a support- and ticket plugin… and yet you don’t answer a simple support request…

Hi Darian,

The plugin seems to working again – I don’t know why, because all we did was to deinstall/reinstall the plugin.

But; it works! Thanks.

Hi Darian,

We removed the plugin completely, updated to WordPress 6.3.1 and then we waited two weeks.

Hi Suwash,

Thank you for your reply.

Yes, indeed I did that.

The problem is solved now – I didn’t know that in the registered users profiles there is a Yoast setting to consider.

Thank you.

best P.

Is there a chance you might provide an answer with a solution to this problem anytime soon?

Hi Tristan083,

Thank you for your reply and sorry for not provding that in the first place:

PHP version: 7.4.33

WordPress: 6.3 (danish)

Theme and Version: GeneratePress (generatepress_child) with Elementor

The Events Calendar: 6.2.0.1 (I had to remove it completely in order to get the website back online. )

Thanks

best Peter

Hi,
For a client I am wondering if the contrary is possible?

To de-activate storing form entries with the paid version?

We need more form fields than is available in the free version, but the client does not want to have data stored – just e-mail notifications.

Thank you.

P.

Hi again Leo,

After some further testing on a dev site, I have discovered an issue with the new version of the OceanWP theme’s CSS code.

It affects any full-width container.

So this issue has got nothing to do with your GenerateBlocks plugin, I believe.

Sorry for the confusion.

cheers

P.

Hi again,
I have now made a local test-site with the latest version 3.1.1 of the OceanWP theme.

The only active plugin on the test site is the Ocean Extra plugin issued by OceanWP.

The issue has got nothing to do with Generateblocks plugin as I mistakenly thought.

There is an issue with any full-width container that you insert on a page.

The native WordPress Cover block also gets affected.

The problem might have something to do with the theme’s CSS.

This piece of CSS code:

body.page.content-max-width .entry .alignfull {
width: 100vw;
max-width: 100vw !important;
margin-left: calc(50% – 50vw);
}

When this part is removed from the stylesheet:

margin-left: calc(50% – 50vw);

the issue goes away… when you set the page layout to 100% full-width.

But I don’t think that’s a vaible solution.

You should check this out and find a permanent solution.

Thanks

P.