pearsey

My host having looked over my WordPress database, checked .htaccess and config permissions said this:

I have checked the file permissions and everything is properly set. Unfortunately, the error message that you are getting doesn’t provide us with any information.

Would you like us to manually enable GZIP compression and HTTPS?

So I’m going in circles here. Your both saying it’s the other side.

?!?!?

top man. thanks Delyan.

Really appreciate the time from you all.

Is there anything clever I can say to TSO host which will help them identify the problem?

There are only 5 plugins on the site. Two are SG optimiser and security. Two theme plugins, contact form and a portfolio plugin. YOAST SEO plugin.

Nothing complicated going on. Weird this has been so easy as my other sites hosted on Siteground.

so the forced HTTPS is working, checked the .htaccess file, but the plugin doesn’t recognise its toggled on from the dashboard.

# HTTPS forced by SG-Optimizer
<IfModule mod_rewrite.c>
    RewriteEngine On
    
    RewriteCond %{HTTP:X-Forwarded-Proto} !https
    RewriteCond %{HTTPS} off
    RewriteRule ^ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]
</IfModule>
# END HTTPS

SEE vid to confirm my findings. WP-config all clean and writable, checked with host.

https://drive.google.com/drive/folders/1zzyL0Qh4RDOvNl6MufbHVkTJhb14vDL3?usp=sharing

not sure why the image optimisation wont activate too. seems to be a similar related issue as that post a blank grey screen when selected too.

https://drive.google.com/drive/folders/1zzyL0Qh4RDOvNl6MufbHVkTJhb14vDL3?usp=sharing

This is what happens and showing settings.

https://share.getcloudapp.com/qGurYw16

this is at the top of my .htaccess in relation to SG plugins

# HTTPS forced by SG-Optimizer
<IfModule mod_rewrite.c>
    RewriteEngine On
    
    RewriteCond %{HTTP:X-Forwarded-Proto} !https
    RewriteCond %{HTTPS} off
    RewriteRule ^ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]
</IfModule>
# END HTTPS
# SGS XMLRPC Disable Service
<Files xmlrpc.php>
	order deny,allow
	deny from all
</Files>
# SGS XMLRPC Disable Service END
# SGS XSS Header Service
<IfModule mod_headers.c>
    # SGS XSS
     Header always set X-Content-Type-Options "nosniff"
     Header set X-XSS-Protection "1; mode=block"
    # SGS XSS END
</IfModule>
# SGS XSS Header Service END

# SGS HSTS Header Service
    Header set Strict-Transport-Security "max-age=10886400; preload"
# SGS HSTS Header Service END

checked all of that, all fine.

its like the page doesn’t load properly after I toggle of dynamic cache, or media image compression… the page just goes light grey. all loads back after a refresh.

Same goes for Force HTTPS.

Hi, been trying to active the Image optimisation, just get a blank light grey screen after toggling. Doesn’t turn on.

Also Force HTTPS keeps failing.

This is on a non SG hosted website, as the ones I have on there work like a dream.

Is this a bug and waiting for an update as these SG plugins Optimiser and Security are quite new to wordpress websites, not on SG?

• This reply was modified 2 years, 9 months ago by pearsey.