Pearse

Hi Marcin. Thank you very much for your reply.
I neglected to mention that they are digital products – audio files. I found the option to make them ‘External/Affiliate Products” in Product Data > Product Type but this option appears to me to mean they cannot be Downloadable Products. Also, just to be clear, I don’t want them to appear in the online store.
Regards, Pearse.

Hi.
I lost the NextGen Gallery from a client’s website homepage as a result of upgrading. It was replaced by a white box. I also got a blank screen when I went to ‘Add Gallery/Images’ and ‘Gallery Settings’. Problem on MacOS 10.5.8 all browsers and iPhone 4. Don’t know about PC. Let me know if you need any info on servers. I’m using Pagelins theme and I have no other plugins installed.

Followed instructions on downloading older version above. Backed-up site. Limited permissions but got it eventually by renaming the NextGen folder on server (i.e the troublesome upgrade). I uploaded the older version by ftp… and it worked. It was not possible to add constituent files and folders one-by-one or to replace the existing folder directly. As mentioned, I had to rename the existing one.

[See site at: https://www.paulkerr.ie ]

I lost a day’s work but learned some valuable (and probably obvious) lessons:
1. Read the info and the forums before upgrading any plugin – probably not best therefore for non-tecchies like me to be the first to upgrade!
2. Back up everything.
3. Send a disclaimer to clients about plug-ins.
4. Don’t be too hard on the software makers… it is free after all.
Regards,
Pearse.