Pacific Coast Information Systems

Hi Tony

The latest version of the plugin has moved the log files into the plugin folder. I’ll see what else I can do to improve the error output.

Regards

PCIS

Hi Tony

Thanks very much for your feedback, and apologies for the late reply (looks like we missed the notification from WP).

I’ll do some tests and see what I can do to incorporate your suggestions, they’re very much appreciated.

Regards

PCIS

Hi there. Currently Laiser Tag and Laiser Tag related plugins support posts and pages on WordPress. Although we have no plans currently to support Woocommerce, we have added your comments to our product plan backlog for possible consideration sometime in the future. Thanks for your interest in Laiser Tag!

Hi there

It’s hard to say without digging into your setup, unfortunately. We make every effort to ensure that the plugin will still operate in the event of an error, but trying to balance that against ensuring that the plugin doesn’t break the Open Calais API limits is a little tricky. The PID file should be deleted when the plugin is deactivated, but this didn’t happen in your case.

I’ll add some further notes to the FAQ to document this behavior for other users. Please let us know if this issue comes up again. I’ll mark it resolved for now.

Hi there

The log and PID file will both be in the web root. It sounds like the PID file is not being properly deleted when the plugin is deactivated. In my experience, this could be related to user permissions.

Can you check to see if it exists there? If so, please remove it and then start the batch process manually. If the PID file reappears, but nothing further happens, then we will need to know if there are any errors in your server logs to troubleshoot further.

I can see from your domain that you’re hosted on 1and1, so this article might be useful: https://help.1and1.com/hosting-c37630/scripts-and-programming-languages-c85099/php-c37728/enable-error-logs-a792503.html

Thank you!

Hi Barbadada, thanks for contacting us. I’ll do what I can to help.

Can you link your website here please?

The first thing to do is completely remove the plugin and all its files and reinstall it from the WP Directory, so you’ll have the latest version. You should also make sure to remove the log file, ltoc_logger.txt, and (if it exists) the PID file, ltoc_tagging.pid. The PID file is used to make sure that the batch process doesn’t start if it’s already running – we need to do this to make sure we don’t break Open Calais’ API limits on requests per second.

If you can access your server logs, any errors that might show up there could be useful for troubleshooting too.

Thank you!

We reinstall the plugin and that fixed the issue.

I ran a WP-Optimize on my instance and that solved the problem.

thx

Vaclav

It was a memory size. We had to increase the overall memory for PHP/WP.

We run the file here – https://validator.w3.org/check?uri=https%3A%2F%2Fhiswai.com%2Fsitemap-pt-post-2017-12.xml&charset=%28detect+automatically%29&doctype=Inline&ss=1&outline=1&group=0&verbose=1&user-agent=W3C_Validator%2F1.3+http%3A%2F%2Fvalidator.w3.org%2Fservices

and it looks like the final </urlset> is missing.