paysera

Good day,

thank you for your opinion.

Would like to take your attention, that with each Major update your should be sure, that everything is fine. Seems like you are writing about a version change from the 2.x.x to the 3.x.x.

Would like to take attention, that basically, the issue which appeared with the latest release was, that not all deprecated things were maintained correctly, but the fix was released fast.

We are always reviewing the code before releasing it to the Production, but with major changes, when need to keep the old code the same working it becomes harder to maintain.

We strongly advise you to contact [email protected] next time, this could help solve issues faster.

Don’t forget, that in the Marketplace there are also Archive versions, which wouldn’t require you to have an old version somewhere saved if you didn’t modify the code by yourself.

Have a nice day!

• This reply was modified 2 years, 11 months ago by paysera.

Hello,

currently, the plugin doesn’t support subscriptions, because there must be a user entering the data in order to complete the payment.

It is possible to have a subscription by the cards in general, but you would need to prepare integration by yourself, following the documentation:
https://developers.paysera.com/en/checkout/

Have a nice day!

Hello,
in case of any issue, we recommend you report it to [email protected].

In the specific case, you should update the plugin to solve a particular issue.

Have a nice day!

Hello,

thank you for contacting us.

As it was stated before: We strongly advise you to report issues to [email protected].

In a case like this, you may always download an older version and have a working plugin right away.

The plugin version is updated to 2.6.7 and the fixes are in there.

Have a nice day.

Hello,

thank you for contacting us. We strongly advise you to report issues to [email protected].

The reported issue will be fixed soon with the new release.

Have a nice day.

Hello,

we would like to note that Paysera’s activities are carried out taking into account legal regulation in the European Union and Lithuania. It is also the Bank of Lithuania that raises high demands on us regarding the provision of data on the activities carried out by its clients and the sources of funds.

Each client expects their financial institution to ensure the security of their necessary and high-quality services and funds. It is to implement these aspects around the world that financial institutions apply the “Know Your Customer” principle. We are no exception. We provide information about the implementation of this principle here: https://www.paysera.lt/v2/en-LT/kyc-explanation .

In rare cases, there may be blockages or request of documents, but they are never without reason. You can see more information about this here: https://www.paysera.lt/v2/en-LT/blog/why-is-account-restricted-blocked.

The more expeditiously and accurately you answer all the questions we ask and provide the necessary documents and information – the faster we will be able to execute your transfer, remove restrictions from the account or simply grant you all rights to use Paysera services. Unfortunately, in cases where the customer is unable to provide the necessary documents, we cannot provide financial services to him/her.

We strive to ensure smooth use of Paysera services, therefore, if you have any questions, we invite you to contact the customer service center, we provide contacts here: https://www.paysera.lt/v2/en-LT/contacts .

Greetings,
Paysera Team

Hello,
in most cases, it helps to faster load all the payment methods, also, it’s not a big image, but thanks for your note, we will review the possibility to implement it in the near future.

Have a nice day!

Hello,
you just need to enable the option to display payment methods on the website, in this way customers will select the payment methods on your page and will be redirected directly to the bank.

Have a nice day!

Dear customer,

Paysera is offering prepared integrations that open-sourced and we allow editing the code as you wish.

There cases that would affect our current users, just to make one integration compatible with some other needs.

We advise either to update the code for yourself, either just use automatic stock recovery, as such changes are not planned in near future, your offer is noted.

If you have additional questions, you may contact us directly [email protected].

Have a nice day!

Dear customer,

as we already discussed before, we can not change this part, because our plugins are ready for the biggest part of the customers, in case you want to make some changes, you can do it.

When the customer comes back he may still pay for the product using Paysera and in most cases, customers want to have enough items to sell, that’s why they have stock control.

The stock level can be recovered with the status change of order, check the automatic status change in the Admin.

If you have additional questions, how you should update the code, you may write to [email protected].

Have a nice day!

If you have some questions, contact [email protected]. The plugin is tested and it’s working. In case you have question how to integrate it, you may check the instructions:
https://support.paysera.com/index.php?/payseraeng/Knowledgebase/Article/View/96/37/wordpress

Hello,

you should edit the styling (CSS) of the Quality Sign badge, you may use float: left. In case you need some tech. help, it’s better to contact [email protected]

Hello,

please, contact [email protected] with some details, like which version are you using, so we may check how it works there.

Dear customer,
please contact [email protected] with an error that you get.

Each plugin is tested on working systems and there are always min requirements for the use.

Paysera API has versioning and in case it changes, you should always check if it was a minor or major update that may affect your system, before upgrading it.

Hello,

we are sorry to hear that but to enable “Test” payments, you just need to create a project at Paysera page and Enable Test payments in Project settings and Plugin, you do not need to confirm the project.

More info:
https://payserademo.com/registration/