paviland

Plugin still works for me … but just cannot access Admin Updates … which is pretty fundamental

Hi Amy

Alas, I tried that before but I still keep getting diverted to the advert on trying to get to the Admin Updates page. Have cleaned out th cache but all to no avail

Sadly
Paviland

Thanks for the explanation Dfactory

Have you any suggestions as to how I can get access to my Admin Update panel again as it remains stuck on the Cookie Compliance advert

All OK now
Many thanks

Perfect. Many thanks

Just noticed update to 1.9.5.2. Updated but still get the same error

Well. This has proved interesting. The test PDF file displaying the odd behaviour on the problem site has the same issue on another site.

A test file from that other site works well on the problem site. I have not yet been able to test on a more up-to-date version of Safari on iPad. However, from this, it seems to me that the problems lies with the file.

Looking back, the files displaying the problem were all provided to me by someone else as MS word documents which I converted to PDFs; since I have converted other files of mine to PDFs that work properly, the problem cannot be with the conversion process but with what the original file contains, perhaps on page 1.

I have tried deleting and recreating the first page but the problem persists.

Does this help take us further forward?

Unfortunatelky yes. I will try with a different iPad. The one I have no longer allows further Safari software updates though I do not have this problem wither other sites using Memphis Documents Library. It could be something in the PDF created so will try on another site where there is no problem but will also try a file known to work elsehwere on this site. Can then narrow down as to whether it is a machine, file or website issue

All back to normal with the website now so can you please test on an iPad when you are able.
Many thanks
Steve

I have had a problem following updating my site to WordPress 5.3 which means you cannot currently access the Documents Library. I will let you know when this has been corrected
Many thanks
Steve

No I am not which is all the more confusing.

The downloaded file is fine but the first page does not show in Preview

All working fine now
Many thanks

I confirm resolved
Many thanks for this Jason
Steve

Hi Jason
re my earlier post on this, I can confirm that I am using Theme My Login on all 4 sites so there is a pattern there re other posts on this matter.
Hope this helps