pauplesupport
Forum Replies Created
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Hi @hamiltonjunio ,
I just wanted to follow up on my last message. Is there any update on this?
I don’t see any ticket created on this on our support portal. We are still waiting for your website details so that I can have a look at this?
Looking forward to hearing back from you.
Kind Regards.
Forum: Plugins
In reply to: [FAQ / Accordion / Docs / KB – Helpie WordPress FAQ Accordion plugin] helpHi @itsmuxr ,
If you are using a WordPress hosted site, you can use our plugin irrespective of any hosting or domain that you use.
Hope that helps. Let me know if there is anything else I could help you with.
Kind Regards.
Hi @airbiip ,
Thank you for reaching out to us.
As of now, if you want to add a question to the group, please go to the All groups, edit that particular group and add your question there.
We are already aware of this issue and have it in our bug-tracker. I will make sure to let you know once there is a fix pushed up.
Hope that helps. Let me know if there is anything else I could help you with.
Kind Regards.
Update:
This issue has been fixed in our latest update.
Hi @digiblogger ,
Thank you for your kind words.
Shortcodes are already in our backlog, but it will take some time as we are currently implementing the already planned features. I will make sure to let you know once this is pushed up.
May I know what kind of content are you trying to add in your table so that I can think of suggesting other ways to achieve it until the shortcodes are implemented??
Looking forward to hearing back from you.
Kind Regards.
Hi @dannyotoole ,
Since our conversation is being continued in our support portal, I am closing this here.
Kind Regards.
Hi @dannyotoole ,
Can you send me the code so that I could verify it on our local?
You can send it by creating a ticket at pauple.freshdesk.com if you do not want to share it here.
Kind Regards.
Hi @hemligg ,
Sorry about that. I just tested this on our local and was not able to reproduce it. The update works fine without any error. This seems to be a plugin conflict on your site.
Can you please give me your staging site details and a temporary admin access to that site so that I could verify this?
You can send us your details by creating a ticket at pauple.freshdesk.com.
Kind Regards.
- This reply was modified 3 years, 8 months ago by pauplesupport.
Hi @prodograw ,
Yes, we do have this in our backlog already. I will make sure to let you know once this is pushed up.
Kind Regards.
Hi @prodograw ,
Got it. I was able to reproduce the issue on our local. Thanks much for the catch.
I have added this to our bug tracker and also have conveyed this to our development team. I will make sure to let you know once there is a fix pushed up.
Kind Regards.
Hi @hankstudio2019 ,
Closing this issue as I have not received any follow up message.
Feel free to reach out to me anytime if you see the issue again.
Kind Regards.
Hi @dannyotoole ,
Ideally, we are loading our CSS and JS scripts on every pages as the user might use our shortcodes on any page. Anyhow, this would not bring any drastic change in the performance of your site. Please let me know if you could see our files causing much difference in the loading time of your site.
However, we do have this in our backlog already to load our scripts only on pages where the FAQ’s are used. I will make sure to let you know once this is pushed up.
Kind Regards.
Hi There,
Thank you for reaching out to us. Regarding your questions,
1. You can prevent google from Indexing the pages that you want. Many SEO plugins like Yoast SEO and Rankmath plugin should have this feature. However, we do have this feature in our backlog already where we would give a setting to stop indexing our FAQ pages. I will make sure to let know once this feature is pushed up.
2. It won’t be considered as a duplicate content. However if it does, you can use the Canonical URL option in Yoast SEO: https://yoast.com/help/canonical-urls-in-wordpress-seo/ that would solve the duplicate content problem.
Hope that helps. Feel free to let me know if there is anything else I could help you with.
Kind Regards.
- This reply was modified 3 years, 8 months ago by pauplesupport.