pauplesupport

Hi,

I just tested this and was able to reproduce it in our local. Thanks for the catch.

I have added it to our bug tracker and have also notified this to my development team. I will make sure to let you know once there is a fix pushed up.

Kind Regards

Hi Umais,

Thanks much for the suggestion. I have added it to our backlog.

If you can provide us your e-mail address, I will make sure to reach out to you once this is pushed up.

You can also provide us your details at [email protected] if you are not interested in posting your details public.

Hi,

These should be done by some SEO plugins. I guess even Yoast seo doesn’t have this option to change it.

However, I have added this to our backlog as a feature request. Thanks much for the suggestion

I will make sure to let you know once this is pushed up. Can you please provide us your e-mail address?

Kind Regards.

• This reply was modified 5 years, 1 month ago by pauplesupport.
• This reply was modified 5 years, 1 month ago by pauplesupport.

Hi,

Thank you for reaching out to us.

We do have option for FAQ’s to be filtered by categories. You can use this Shortcode to filter by categories: [helpie_faq categories=xxxx](Remember you should provide the category id here instead of the name). You can check this article to know about how to find the category id.

We also have integration with Elementor page builder which will also allow you to filter the faq by categories.

Please do try it and let me know whether that helps.

I believe you would be satisfied enough to give us the five star rating.

Waiting to hear from you.

Kind Regards.

We are including this in our coming release.

Hi,

This is definitely possible. In fact we already have this in our to-do list.

Can you please provide me your e-mail address so that I could reach out to you, once this is pushed up.

Waiting to hear from you.

Kind Regards.

Hi,

We will fix this for sure in our coming release.Thanks for the catch.

Kind Regards.

Hi,

Thanks much for your patience.

As of now, the FAQ cannot be assigned to a product category. However, we do have it in our backlog.

I will make sure to let you know once this is pushed up.

Do you mind if we ask how you are using Helpie FAQ on your site? Is Woocommerce Integration the main reason you are using Helpie FAQ?

We want to understand our customers’ requests as well as possible, so we can focus on the right things. Waiting to hear from you.

Kind Regards.

No problem. Have a Great day.

The error displayed are just warning errors. This usually would not be enabled in the live site. This should be enabled only for development purposes.

Please check this article to know about it and how to disable it.

However, I will make sure to notify this error to my development team and will make sure to clear it in our future releases.Hi www.remarpro.com Forums,

Hi,

Thanks for the catch. I have added this to our bug tracker and conveyed this to our development team.

We will make sure to make this string translatable in our next release.

Once again, thanks for the find. I will make sure to reach out to you once the new version is released.

Kind Regards.

Hi,

Thanks for creating a ticket. I just replied your ticket.

Have a Great day.

Hi,

Sorry to hear about your issue. This does not happen usually and neither I am able to reproduce it locally as it seems work fine here.

Can you please provide us a temporary admin access to your site so that I could test this down?

You can provide us your details by creating a support ticket here.

Waiting to see you there.

Kind Regards.

can you please create a support ticket here providing us your website details and temporary admin access to your site so that I would check this down.

Hi Mark,

Unfortunately, we do not have the option to change the font/color of the searchbar text.

Thanks much for the suggestion. I have added this to our backlog.

As of you now, you can easily do this by simple CSS.

Do you mind if we ask how you are using Helpie FAQ on your site and whether style customization is extremely needed in achieving it?

Our idea was to basically focus more on features that would help customers more than focusing on style customization’s as we thought these could be done by any customers by simple CSS.

We want to understand our customers’ requests as well as possible, so we can focus on the right?things. Waiting to hear from you.

Kind Regards.