paulsimo

Update went through automatically for us… strange. Is there a way to turn that off?

Everything has gone fine, luckily

Thankfully, our host had a back up from Tuesday that we could restore to.

Fingers crossed 3.3.1 goes without problems.

@staffsbizphotos thank you very much, this has reassured me somewhat.

I have asked our host to see if we can revert to a backup from a couple of days ago.

What a mess! I really hope WC understand what they do to peoples companies and livelihoods when they make mistakes like this.

Thank you for your help.

• This reply was modified 6 years, 10 months ago by paulsimo.

Also the product category sidebar has suddenly slipped to the bottom left of the page, as you can see here:

https://www.foodcirclesupermarket.co.uk/gluten-free/

Really appreciate your help here.

Hi – sorry it is moniathemes:

https://themeforest.net/search/moniathemes?referrer=homepage&utf8=%E2%9C%93

WC theme overrides are in wp-content/themes/YOUR-THEME/woocommerce

Yes this is where I placed the new files downloaded from woocommerce but nothing has happened.

Here is the issue:

https://www.foodcirclesupermarket.co.uk/shop-now/

In wp-content (sorry I am not techy at all but know how to do FTP).

I use monia themes off theme forest.

I tried the rollback plug-in on a staged environment but that made no difference at all to anything.

Very strange

What a complete nightmare – this has totally messed our store up in a big week for us.

What is puzzling me is that i have updated all of our outdated templates using FTP, yet in status it still shows them as outdated and says they are from 1.6.4, 2.2.2 etc… which they clearly are not.

Does anyone know what has gone wrong here?