paulmc911

so I went into that snippet plugin and deleted the entry for search menu. That had the effect of removing both of them: the one I wanted AND the duplicate. Then I found a search menu element in Beaver Builder and just added it to the page. So that’s the problem solved! Weirdly, the BB menu populated the bar with the original text, as if it knew what was in there before. So does that mean, it’s the one I was using all along? If so though, I don’t understand why it was also showing as an entry in that snippets plugin.

I’m at a loss here, but the problem has been fixed, so that’s all good. Also, again, thank you for your patience. When I run the next charity competition, I may be back here for more guidance ????

Okay so @codente and @threadi thank you again for your help with this. I deactivated the plugin WP Accessibility but that had no effect. Then I noticed an option for ‘Snippets’ on my left hand menu. I clicked that and sure enough is a single entry for ‘Add search bar’. I’ve uploaded two more screen shots. The top one is the original one we talked about above, showing Beaver Builder open. The second is the edit page for the ‘Snippets’ function. It mentions the shortcode but, I can’t see where I have ever entered that code, i.e. where on the page. Because if you look at the third screenshot screenshot, it shows the editor for that page opened; there’s nothing there, right? What am I doing wrong here?? Why can’t I see the content on that page, and how to edit it? I can find it in Beaver Builder, but as we’ve already established, the shortcode wasn’t entered within BB.

Again, the link for the screenshots is: https://www.bibliophone.com/editor-screengrab/

And once more, thank you so much for your help with this. I appreciate it very much.

PS I started rubbing out some of the names on my plugin lists because I’d heard that these were sometimes security breaches, but then I thought it was silly and gave up.

I absolutely will, thank you

I’ve not been able to get to my pc for a few days but tonight or tomorrow, I’ll get to this.

Thanks again

Hm, I’m not sure about inserting things via hooks, but I’m pretty sure I have a code snippet plug in. I’ll check that.

By the way I really appreciate your input on this, it’s causing me quite a bit of stress!

One other thing, when I used the inspect tool I found the code to style that search bar, and where it’s located, but while I could see the code that actually caused the bar to display (and there are indeed two lines of identical code as expected) I can’t work out where that code is. I’ve searched in ftp and wp dashboard and it’s like it doesn’t exist ??

But yes, as soon as I’m back at my desk, I’ll check for a plug in.

Thank you again)

• This reply was modified 5 months, 3 weeks ago by paulmc911.

Okay so you can see my editor page here (I’ve uploaded a screenshot)

https://www.bibliophone.com/editor-screengrab/

Hi Jamie, Thanks for this. I’m glad you feel like I’m on the right track! The thing is, I’m sure I recall entering that form as short code. But I can’t for the life of me work out how to edit the page to find that short code, if that makes sense (I’m at a very basic level here). I imagine if I can view the page properly as an editor, I’ll see:

[shortcode]

[shortcode]

And then I can just delete one of them. But when I open the page in Beaver Builder (and yes in answer to your question, that’s what I used to create this page) I can’t see that. I feel like I created the blank page just using my theme (Omega, for which I have a child theme active) to feature the header and footer (and possibly this shortcode too?) and then used Beaver Builder to add the content to it. Because my header and footers are the same throughout my website. It’s only on the homepage that this search bar appears.

I’ll try and screen shot it as you suggested..

Thanks again

Paul

Hey, did you ever get to the bottom of this? I’ve had similar notifications for two of my websites.

Thanks

Paul

But has anybody got a solution to my problem?! Thank you ??

Ha ha! Yes you just log in, go to www.remarpro.com, then support, then forums (dropdown menus at top). Scroll down to Fixing WordPress (assuming that’s the one you want). Click View Forum. Then you’ll see a little button that says +Create Topic.

Click that, and go!

Happy to help!

Yeah I have. So in case you’re interested it was all my end ?? I just had to clear my browser cache and the problem was solved. So simple but there we go…

They were great in the end and I must say contact with them was seamless.

Thanks for your time t-p I shall bother you no more.

Right I take that back they have got straight onto me in a live chat and are currently reviewing. Mea culpa Hostgator. However something I have just discovered: logging into my dashboard on my phone, I CAN access my pages with no 504 error! What does that mean?! I’m sorry t-p I don’t expect you to be psychic or a magician but compared to me you are so if you have any thoughts I would be most grateful.

Hostgator are almost impossible to contact but I guess that is my only option left.

Ok I’ve done that and it’s cleared my fatal error (which wasn’t causing any visible impact anyway) but I still have the 504 gateway error when I try to open my pages. I can create new pages but I can’t get access to any of my existing pages!

And this is the section of class-phpmailer.php that it refers to. The line in question is $file_buffer = file_get_contents($path);

}
           $file_buffer = file_get_contents($path);
            $file_buffer = $this->encodeString($file_buffer, $encoding);
            if ($magic_quotes) {
                if (version_compare(PHP_VERSION, '5.3.0', '<')) {
                    set_magic_quotes_runtime($magic_quotes);
                } else {
                    ini_set('magic_quotes_runtime', $magic_quotes);
                }

• This reply was modified 6 years ago by paulmc911.