We managed to get thru the the files.
(a) the automatic bulk email still kept stalling but less frequently. Same error, “Internal error Not Found”.
(b) using the COMPRESS link in the media library worked just fine, I did have to click this link 3,000 times but it got done.
unclear where the problem is, we’ve running latest wordpress and a genesis framework theme.
love the product and it shaved 45% off of our file size overall, needless to say the main culprit has not been give a lesson on how to shrink his files before uploading.
