paulfp

Great news! ??

Glad it’s working, and thanks for the review – much appreciated ??

Hi Jay,

I see the issue – you need to specify the “From” number either in UK national format “07892010100” or in the standardised E.164 format which would be “+447892010100”.

So, either replace the 44 with a zero (0), or add a + at the start. Either will work ??

When you tried it with the + before, was that +44…. or something else similar but not quite right?

For more details check the Telecoms Cloud documentation: https://api.telecomscloud.com/#!/sms/create

I’ve just tried it myself on my own website, with the only change to your shortcode above being adding in the +, and it works fine ??

Hope that sorts it for you – let me know if not.

Hi Jay,

Telecoms Cloud is international, so that won’t be an issue ??

I’ve just tried it with my own mobile number and it’s not working, so something must be up.

1. Can you confirm the shortcode syntax you’re using?
2. Can you confirm everything’s working OK on the SMS Widget settings page? (WordPress Dashboard – Settings – SMS Widget). You should have your Client ID and Client Secret validated in there, and underneath you should see your username and credit balance (as in the screenshot on the plugin’s details page).

Cheers,

Hi Jay,

Yep good idea, I’ll look at adding something similar in a future release. I guess it wasn’t much of a priority when developing as the ￡5 free credit offer when you signup negates the need to worry about actually parting with hard earned cash to see if it works, as your first 160 or so messages are free so you can text yourself ad nauseam ??

Thanks for your feedback, I’m glad you like the plugin and let me know the URL you’re using it on so I can check it out once you’re up and running! Oh, and if you could leave a review I’d really appreciate it as I don’t think it has one yet (sobs…)

Thanks,

Paul

Hey Jay,

There isn’t a test mode I’m afraid, although that’s a potential idea for a future release. What would you like to see happen in a “test mode” to prove that it’s working?

If you’ve no credit on your Telecoms Cloud account then the SMS obviously won’t send. The error message on the front end doesn’t specifically say this, as it would be embarrassing for you as a site owner if your credit ran out, you wouldn’t want your visitors seeing that!

You should be able to get some free demo credit from Telecoms Cloud if you go to their website and ask them nicely ??

Cheers,

Hi Narinder,

Thanks. I’m trying to create a ticket but when I log in and click Support Centre it says:

“You are not allowed to submit a ticket.”

The page I’m building isn’t live yet, but I’ve temporarily activated the plugin on another site which uses the same theme in order to reproduce the issue. The link is https://www.crosbyfax.com/cooltimeline/ and the password is “cooltimeline”.

If you could give me some custom CSS and/or update the plugin to be compatible with Salient that would be awesome, thanks very much.

Paul

Hi, I can confirm this works with WordPress 4.4.2. Thanks.

Hi, sorry for the late reply. I don’t know I’m afraid – the best thing to do would be try it out ??

Hi Alonso,

Great stuff – I just tried it out and I can see that it’s working for you now ??

If you need any more help, just give me a shout!

Hi Alonso,

Thanks for using my plugin, and sorry to hear you’re having problems. I’m sure I’ll be able to help you sort the issue quickly. Could you confirm:

1) In the plugin settings, do you successfully see your Telecoms Cloud account details like username, email address and account balance?

2) What number are you sending the SMS from? (the “fromnumber” value). Do you have a Telecoms Cloud number that you’re sending from, or are you using the default number from your “API Settings” page on their website?

3) Can you confirm the exact shortcode you’ve entered onto your page?

Thanks!