Paul

I’m not sure if it’s related, but I noticed a problem when the plugin is configured to force “Save As” downloads. For file sizes above a certain size, it doesn’t work. When I turn off force save as, it works.

I recommend leaving the direct setting, and try disabling force save as and see if that solves your problem.

Thank you Emmanuel for all your hard work. I ran a quick test on my test site and it seems to be working. I’ll update my main site and if I see any issues, I’ll let you know.

Thanks again!

Paul

Excellent, thank you! I just tested the change you sent by email (after upgrading to 1.9.3 and it works fine now). I’m looking forward to your final update.

Thank you again! ??

Paul

Yes, you understand correctly. I am pushing for their development team to look into it, as it’s obviously their bug, but in the mean time, any help you can offer would be appreciated.

I couldn’t find a contact form on your website and I don’t want to post my email on this forum. Could you send me a message using my website contact form? Then we can communicate by email.

https://www.spirepoint.ca/contact

Thank you for your help

Paul

Hi Emmanuel,

After further testing, I discovered that one of my plugins, Wishlist Member, was causing the problem. When I turned it off, EG-Attachments started working. When I turned it on, EGA stopped working.

I’ve got Wishlist support looking into the problem, but they say they can’t support third-party plugins. And my entire site is built around Wishlist Member, so I can’t just get rid of the plugin.

Have you ever seen this problem before? Any ideas on a solution? I have a test site I can let you see if you’re interested.

I will let you know what I hear from Wishlist tech support.

Thank you,

Paul

Hi Emmanuel,

I’m not sure if you saw my message above, but it’s still not working correctly. Does the plugin have a debug mode that could offer some insight?

Any help you can offer would be appreciated.

Thanks,
Paul

I figured out how to delete the EGattachment options, so I completely uninstalled the plugin and re-installed it.

Unfortunately, I still have the same problem — the first file is always the same as the last file.

In other words…

Correct
File A
File B

Incorrect (this is what’s happening)
File B
File B

Also, I noticed on a different page that the first attachment is missing completely, even though it’s specified in the list as follows:

[attachments orderby=”id ASC” fields=”title,filename,size” label=doctitle force_saveas=1 logged_users=1 nofollow=0 docid=”2342,2341,2340,2337,2336,2335,2334,2333,2332,2331″]

ID # 2331 is missing from the list. All the rest show up

Any ideas?

Thanks,
Paul

I’m using version 1.9.2. When I upgraded, I meant I upgraded WordPress to v 3.3.1. At first, I did not deactivate and reactivate EG-Attachments separately, but I did so yesterday and it solved the multiple ‘aid’ and ‘sa’ extensions showing up.

I’m not sure what you mean by the deleting the option entry. Do you mean in the WP database?

Paul

Thanks for the quick reply Emmanuel.

I checked the ‘Disable’ setting, and although auto-shortcodes were turned off, that setting was not. So I checked it and clicked Save.

However, I noticed that none of my changes seemed to be saved in the Settings screen (if I left the page and came back, the options were not correct). So I deactivated and reactivated the plugin.

Now the settings seem to save ok, and when I ran tests again, the problem with multiple ‘aid’ and ‘sa’ extensions is gone. Maybe something didn’t save properly when I upgraded to WP 3.3.1?

Anyways, there’s still a problem with it mixing up the first attachment in the list. It always appears to be the same as the last attachment.

For example:

Correct
File A
File B
File C
File D

Incorrect (this is what’s happening)
File D
File B
File C
File D

If I have only 2 files listed, it shows the last one twice. For example:

Correct
File A
File B

Incorrect (this is what’s happening)
File B
File B

Here is the shortcode I’m using:

[attachments orderby=”id ASC” label=doctitle fields=”title,caption,size” force_saveas=1]

I also use it on another page by listing specific IDs to display, and I get the same results. I also tried ordering by filename with the same results.

Any ideas?

Thanks,
Paul

I should mention that I am aware of the table and cell classes, but I need one that applies only to an image.

Thanks