My problem is that I cannot crop my image. The “pre-cropped” image that shows up is the correct one and does not need cropping necessarily, so I can go with it, although I would like to tighten it up some. When I click on cropped and finished, all that shows up is a black square. When I originally put my new gravatar image up, What came up was an elongated image with a black bar down the side. Ever since I went back in to try and xorrect it, it has not allowed me to do anything! So I have switched back to the older image I had, which I also cannot crop. Trying to resize the box, or even move the area up and down just gives me a pop up ? sign. What can I do? Gravatar gave me a support e-mail address, but that address is invalid. It is: [email protected]