paulam11

Hello there,

Thank you for your update.

We are not allowed to give support for the Pro version here due to WP.org rules. Could you open up a support ticket?

https://my.prestomade.com/support/

Thank you!

Hello there,

Greetings and thank you for choosing Presto!

1. We’ve checked, and it is working on our end. If possible, could you share a screenshot? That would be greatly appreciated.

2. In the meantime, you can use the “play inline” feature to prevent this issue.

Hope this information is helpful. Please let us know if you have any other questions.

Best Regards,
Paula

Hello there,

Thank you for the update.

Upon checking, we couldn’t identify any issues on our end. You can refer to this screencast for more details: https://bsf.d.pr/v/nko2V1

Additionally, please note that Bunny video integration is not available in the free version. Here’s another screencast for your reference: https://bsf.d.pr/v/xwaJRs

I hope this clarification helps. Feel free to reach out if you have any other questions.

Best Regards,
Paula

Hi There!

Thanks for reaching out! We are not allowed to give support for the Pro version here due to WP.org rules. Could you open up a support ticket?

https://my.prestomade.com/support/

Thank you!

Hello Radovan,

Thanks for bringing this to our attention.

Our developer has already initiated a task to address and fix this issue.

Additionally, please ensure that your plugin is updated to the latest version.

We appreciate your understanding.

Best Regards,
Paula

Hi There!

Thanks for reaching out! We are not allowed to give support for the Pro version here due to WP.org rules. Could you open up a support ticket?

https://my.prestomade.com/support/

Thank you!

Hello there,

Greetings and thank you for choosing Presto!

Upon checking, it seems there’s an issue with viewing the link com897.sdp/playlist.m3u8.

For the time being, we can support an alternative link like this one: https://sample.vodobox.net/skate_phantom_flex_4k/skate_phantom_flex_4k.m3u8

You can also find a sample URL list here: https://gist.github.com/Fazzani/8f89546e188f8086a46073dc5d4e2928

Feel free to test the provided links, and if you have any further questions or concerns, please let us know.

Best Regards,
Paula

Thank you so much for this 5-star review. We appreciate you being a customer and helping share the word about us.

We’re here for you anytime.

Hello there,

Thanks for the update.

The warnings you encountered have already been fixed. Please update your Presto Player to the latest version.

Best Regards,
Paula

Thank you so much for this 5-star review. We appreciate you being a customer and helping share the word about us.

We’re here for you anytime.

Hello there,

Thank you for sharing your experience. We understand the importance of smart TV compatibility, and we appreciate your feedback on this matter. While we don’t currently support smart TVs, we’ll consider this for future enhancements to provide a better user experience.

If you have any more insights or specific suggestions, please feel free to let us know. We value your input.

Best Regards,
Paula

Hello there,

Thank you for bringing this to our attention. We appreciate your feedback about PrestoPlayer not functioning on smart TVs. While we currently do not provide support for this, we will consider it for future feature improvements.

If you have any more details or suggestions, feel free to share them. We’re here to enhance your experience.

Best Regards,
Paula

Hello Bilal,

Thanks for selecting Presto Player and reaching out!

Currently, the free version does not support CSS editing options.

If you have any more questions or if there’s anything else you’d like assistance with, feel free to ask.

Best Regards,
Paula

Hello there! Apologies for the delayed response, and thank you for providing an update.

Could you please try deactivating the Presto Player plugin to see if the issue persists? Additionally, you may find the following Yoast documentation helpful in checking for plugin conflicts:

https://yoast.com/help/how-to-check-for-plugin-conflicts/

Hope this information proves useful. Feel free to let us know the outcome.

Best Regards,
Paula

Thank you so much for this 5-star review. We appreciate you being a customer and helping share the word about us.

We’re here for you anytime.