patrickmoan

My inquiry can be ignored as I’ve moved on to using a different vendor’s slider. As of this writing, there’s been no response to any posts in a few months. For the benefit of others, it’d be helpful to clarify that the plugin is no longer supported (rather than evaluate the plugin, post a question, and not receive a response).

Best,
Patrick Moan

Dear Mr. Dembowski?–

I was struck by the unprofessional, rude tone of your response to the technical support staff at Smart Slider. I benefit greatly from accurate reviews, and the review is indeed of a technical support nature and not a meaningful review of the product.

I have no affiliation with Smart Slider. I run a small site called Good Human Habitat. This said, I’ve found the staff at Smart Slider to be incredibly helpful, and professional. In contrast, your treatment of their support staff smacks of a small amount of power (as a WordPress moderator) manifesting as unpleasant, and corrosive to the aims of an open-source platform like WordPress.

I was so struck by your rude tone in the thread above that I did a bit of Googling and learned that you’ve got a negative reputation for condescending unhelpful responses. My public-facing request to you is to think more carefully about your responses to individuals.

I am not interested in some inane discussion on this thread so responding would be a waste of time. I would ask that you simply demonstrate more professionalism and respect to others going forward.

Patrick Moan

You welcome. Thanks for the prompt replies. Much appreciated.

I have the pro version and have folders for posts working. I just found it confusing that folders for posts was not enabled by default as it was for the earlier version.

Thanks again.

I reinstalled 1.6.5, uninstalled sucessfully (removing all data) and installed the latest version.

With this new version, I was a bit thrown off by iFolders not being available by default for posts, and I had to experiment a bit with the permissions settings to get it to display. With the previous version, no additional work was required to organize Posts (if memory serves correct)

If most users are like me, they will naturally want to categorize not only media but their posts as well.

One usability issue relates to enabling a folder type. The UI suggests that you can click on the slider button beneath the column labeled “Enabled”, but nothing happens. Eventually, I understood that you needed to click the checkbox next to the folder type, edit it and enable it there. If you could update the “Enabled” column to display a tag that is clearly read-only that would avoid confusion. Or simply a label that reads “Yes” / “No” rather than the slider button that looks as if it’s selectable.

Thanks for you previous / prompt response.

I do not have the ability to access the settings you reference because I’ve already removed the plugin and cannot reinstall it (or perhaps I can get a hold of a zip for the previous version? ) [continued below]

From what I’ve read, modifying functions.php quite a risky thing to do. I realize that’s why you’re asking that I create a backup, but still. To avoid modifying the file directly, I’ve installed a plugin called WPCode which should allow me to execute the PHP code you provided. The problem is when I paste the code in, I’m told I’ve got errors. I’m not familiar with PHP, and would need some guidance to move beyond the error below.

I’ve added my review!

Super. Thanks for your timely support today. Much appreciated. And I really like the plugin!

Appreciate your quick reply. My apologies. You are correct in that this is not a defect. I had completely forgotten that I need to manually drag the post into the desired folder after it’s created, which is not a big deal.

In terms of a feature enhancement, it might be nice to have a configuration setting that enabled IFolders to automatically display posts within a folder associated with a category, but I don’t know if that would be a headache to implement. It might be tricky if a post is associated with multiple WordPress categories. I’m thinking that it’d be a optional config setting because there may be users who prefer to organize posts in some other way other than the post category.

Best,
Patrick

• This reply was modified 1 year, 6 months ago by patrickmoan.