patriciahillebrandt
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce Blocks] Filter by Attribute not showing Gutenberg Site EditorHi @mikednz!
For the filters to work as expected, you must also add the Products block to your post or template; otherwise, nothing is displayed on the front end since there are no products to filter out the results.
Forum: Plugins
In reply to: [The Events Calendar] creating a account for PROHey @martinaschw ! Thanks for your interest in the PRO version! To create an account, just add Events Calendar PRO to cart and proceed to checkout: you will be asked to register in that moment and your account will be automatically created during the purchase.
If you have any additional questions or concerns, please let us know!
Have a great day =)
Forum: Plugins
In reply to: [The Events Calendar] Svn trunk is emptyHey @sstoqnov,
Thanks for your feedback! We are deliberately adding just the readme.txt on trunk, but we do have plans to change this in the near future to follow the subversion convention as you mentioned.
You will be notified as soon as we do this change. Let us know if you have any other questions in the meantime!
Thanks,
Patricia
Forum: Plugins
In reply to: [The Events Calendar] ?? The Events Calendar 4.6.14Hey @krautmaster and @marcowaldmeier,
Thank you for reaching out to us!
I wasn’t able to reproduce both issues reported here while having the latest version of The Events Calendar 4.6.14.1 installed. List View is displaying the correct number of events and the pagination is working properly for both Month and List views.
In this case, to get started, I would recommend you to run a Conflicts Test. You can start the test by temporarily deactivating all of your plugins (except The Events Calendar) and changing your theme to another one like Twenty Seventeen and verifying if the problem is solved after that (don’t forget to backup your database before changing anything).
If you need more assistance or have any other questions, please open up a new thread as these are different problems/conflicts that we need to address separately.
Thank you very much!
Best Regards,
Patricia
Forum: Plugins
In reply to: [The Events Calendar] ?? The Events Calendar 4.6.14Hi @eutectic,
Oh, I see! In this case, since you have only the Free Version of The Events Calendar installed, you can download the latest version from here instead of the Downloads page mentioned in that article.
If you don’t know your FTP credentials, you can ask your hosting provider to send you this information.
Let me know if you need more assistance with this!
Cheers,
Patricia
Forum: Plugins
In reply to: [The Events Calendar] ?? The Events Calendar 4.6.14Hi @eutectic,
I’m sorry to hear that you are still having problems to manually update the plugin! Have you tried to replace the plugin files via FTP? The article shared in my previous reply has a detailed explanation about this process:
https://theeventscalendar.com/knowledgebase/manual-updates/
I hope this helps! If you are still having problems to update the plugin, please let me know and I’ll be happy to help you with the next steps!
Cheers,
Patricia
Forum: Plugins
In reply to: [The Events Calendar] ?? The Events Calendar 4.6.14Hi everyone,
Thanks for bringing this issue to our attention. The Events Calendar 4.6.14.1 was released to fix this Fatal error that was affecting users running PHP 5.5 and earlier versions.
If you are having problems to update the plugin via Dashboard, you can perform a manual update by following the instructions provided here.
Thank you for your patience and understanding!
Best Regards,
Patricia
Forum: Plugins
In reply to: [The Events Calendar] Remove/Hide the “View As” and “Events In” optionsHey @brunacivelli,
Thank you for reaching out to us!
Have you tried the alternative code presented here?
Please add the code at the beginning of your theme’s style.css file:
.tribe-bar-views-inner label { display: none !important; }
Thanks!
Patricia
Hey @aaronneedshelp,
Thank you for reaching out to us!
We released a fix for this error in December so everything should be working as expected now.
Cheers,
Patricia
- This reply was modified 7 years, 2 months ago by patriciahillebrandt.
Forum: Plugins
In reply to: [The Events Calendar] The google map of event location is not shownHey @bdtmurcia,
Thank you for reaching out to us!
I just accessed your single event page and Google Maps is working as expected right now.
If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can.
Cheers,
Patricia
- This reply was modified 7 years, 2 months ago by patriciahillebrandt.
Forum: Plugins
In reply to: [The Events Calendar] Errro messages on Event Calendar pageHey @nupton,
Thank you for reaching out to us!
We released a fix for this error in December so everything should be working as expected now.
Cheers,
Patricia
Forum: Plugins
In reply to: [The Events Calendar] Dates DisplayHey @elvysmarcos,
The Events Calendar and its add-ons adapt to use the same language used by your WordPress installation. It will default to English, unless you run WordPress in a different language (Which in your case should be Brazilian Portuguese).
I’ve just accessed your site and wasn’t able to reproduce the error: could you please let us know if the issue persists?
I would also recommend you to read the following article: it explains in details how to change the language of your calendar.
https://theeventscalendar.com/knowledgebase/changing-the-language-on-your-calendar/
Best Regards,
Patricia
- This reply was modified 7 years, 2 months ago by patriciahillebrandt.
Forum: Plugins
In reply to: [The Events Calendar] Repeating eventHi @mako2,
Recurrence capability is a feature provided by our premium plugin: Events Calendar PRO.
You will find more info in the following article:
https://theeventscalendar.com/knowledgebase/pro-recurring-events/
I hope this helps!
Regards,
Patricia
- This reply was modified 7 years, 2 months ago by patriciahillebrandt.
Forum: Plugins
In reply to: [The Events Calendar] Spanish not workingHey @mako2,
Thank you for reaching out to us!
The Events Calendar and its add-ons adapt to use the same language used by your WordPress installation. It will default to English, unless you run WP in a different language.
Based on what you described you are running WordPress in Spanish, but your calendar in still in English, which is odd.
To get started, please read the following article: it explains in details how to change the language of your calendar.
https://theeventscalendar.com/knowledgebase/changing-the-language-on-your-calendar/
Thanks!
Forum: Plugins
In reply to: [Event Tickets and Registration] Last Version Conflict With ACFHi @vivacom,
You are welcome ?? I’m glad to hear that everything is working as expected now! If you have any other questions, please feel free to open a new thread and we will be happy to help!
Cheers,
Patricia