paolopicazio

The Facebook team is actually investing more and more since end of the last year and few new versions have been released since then.

Tha main goal of this extension is to allow you to easily setup the facebook pixel and make your catalog ready to run dynamic ads.

The team is aware of some issue on the shop tab that will be fixed by end of March.

Have you tried reading this and reaching out to their support:
https://www.facebook.com/business/help/900699293402826

Hey Igor, I’m close to the engineers working on this extension and they have a fix for this planned by end of March. By the way, the Shop integration is probably the less relevant of the whole extension, that has been built mainly to allow you to use the facebook pixel and catalog to run dynamic ads.

Hi, could you give us a more detailed feedback. What is not working properly? Thanks

Hi Igor, could you share a more specific feedback, please? Thanks