p6rand

Hey, Anna ??
Thank you for your time for giving us some feedback! ??
Also welcome, Crocoblock, to our mVDP program – this will sure bring a lot of value to you and your customers regarding all the security aspects.

Hey ??
Thank you so much for your review! ??

You are correct – Patchstack is super lightweight. In fact, it has the lowest possible performance impact. We ran some benchmarks – loading Patchstack with 100 virtual patches (which is unlikely in the real-life scenario as we deploy rules dynamically only when a vulnerability is present).
In PHP 8, it only took 0.11 milliseconds
In PHP 7.4, it took 0.17 milliseconds

If you have any questions about our services, feel free to jump into chat with us on the website. We mostly answer in the same hour. Usually in a few minutes.

Howdy, Jeff ??
It was very nice meeting you at WCUS.
Thanks a lot for your kind review and see you again! ??

Sander from Patchstack

Hello! ??
Feel free to always write to our support chat for fast response. Our support is free for everyone and we mostly answer in an hour, usually in few minutes.

This error can be happen due to different reasons:
1. Most of the time it’s about users using the same API key across multiple sites
2. It can also happen, when salts of your WordPress have been changed, so the API key in plugin is not rendered
3. It can also happen, when TLS 1.2 is turned off in your server

Let me know, if this helped. If it didn’t please turn to support. ??

Sander from Patchstack

Hey!
This seems to be rather specific case as we don’t block the JSON API by default. Please turn to our live support on our website so we could investigate this further. ??